Troubleshooting
Common
Problems
The
following
table
contains
general
information
about
common
Bluetooth
speaker
problems
you
might
encounter
and
the
possible
solutions.
Common
Symptoms
What
You
Experience
Possible
Solutions
Cannot
connect
wirelessly
to
Bluetooth
speaker
Cannot
connect
using
Bluetooth
•
Make
sure
the
speaker
and
Bluetooth
device
are
powered
on.
•
Turn on Bluetooth on
your speaker and
Bluetooth device.
•
Check if device search
has started. The
Bluetooth LED will blink
white to indicate that
the device is in pairing
mode.
•
Check if your speaker is
on the Bluetooth device
name list and try pairing
again.
Cannot
connect
using
NFC
•
Make
sure
the
speaker
and
Bluetooth
device
are
powered
on.
•
Turn
on
Bluetooth
on
your
speaker
and
Bluetooth
device.
•
Check
if
device
search
has
started.
The
Bluetooth
LED
will
blink
white
to
indicate
that
the
device
is
in
pairing
mode.
•
Make
sure
that
NFC
