Solving Problems: Dell™ 1907FPV Flat Panel Monitor User's Guide
file:///T|/htdocs/monitors/1907FPV/en/solve.htm[8/7/2012 10:06:59 AM]
Boot up in the "safe mode".
LCD Scratched
Screen has scratches or
smudges
Turn monitor off and clean the screen.
For cleaning instruction, see
Cleaning Your Monitor
.
Safety Related
Issues
Visible signs of smoke or
sparks
Do not perform any troubleshooting steps.
Monitor needs to be replaced.
Intermittent
Problems
Monitor malfunctions on and
off
Ensure monitor is in proper video mode.
Ensure video cable connection to computer and to the flat panel is
secure.
Perform monitor reset.
Perform monitor self-test feature check to determine if the intermittent
problem occurs in self-test mode.
Image Retention
(from a static
image)
Faint Shadow from the static
image displayed appears on
the screen
Use the Power Management feature to turn off the monitor at all times
when not in use. Alternatively, use a dynamically changing screensaver
left on the monitor for a long period of time.
Product Specific Problems
SPECIFIC SYMPTOMS
WHAT YOU EXPERIENCE
POSSIBLE SOLUTIONS
Screen image is too small
Image is centered on screen, but
does not fill entire viewing area.
Perform monitor reset on "All Settings."
Cannot adjust the monitor with the
buttons on the front panel
OSD does not appear on the screen.
Turn off the monitor, unplug the power cord and
then plug back and turn on the monitor.
USB Problems
SPECIFIC SYMPTOMS
WHAT YOU EXPERIENCE
POSSIBLE SOLUTIONS
USB interface is not working
USB peripherals are not working.
Check that your monitor is turned ON.
Reconnect the upstream cable to
your computer.
Reconnect the USB peripherals
(downstream connector).
Switch off and then turn on the monitor
again.
High Speed USB 2.0
interface is slow
High Speed USB 2.0 peripherals working slowly
or not at all.
Check that your computer is USB 2.0
capable.
Verify USB 2.0 source on your computer.
Reconnect the upstream cable to
your computer.
Reconnect the USB peripherals
(downstream connector).
Troubleshooting Your Soundbar
COMMON
SYMPTOMS
WHAT YOU
EXPERIENCE
POSSIBLE SOLUTIONS
No Sound
No power to Soundbar -
the power indicator is off.
(built-in DC power supply.
Turn the Power/Volume knob on the Soundbar clockwise to the middle position;
check if the power indicator (green LED) on the front of the Soundbar is
illuminated.
