Figure 10. ProSupport One for Data Center model
ProSupport One for Data Center
ProSupport One for Data Center offers flexible site-wide support for large and distributed data centers with more than 1,000 assets.
This offering is built on standard ProSupport components that leverage our global scale but are tailored to your company's needs.
While not for everyone, it offers a truly unique solution for Dell EMC's largest customers with the most complex environments.
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Team of designated Technology Services Managers with remote, on-site options
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Designated ProSupport One technical and field engineers who are trained on your environment and configurations
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On-demand reporting and analytics-based recommendations enabled by SupportAssist and TechDirect
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Flexible on-site support and parts options that fit your operational model
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A tailored support plan and training for your operations staff
Figure 11. ProSupport One for Data Center model
Support Technologies
Powering your support experience with predictive, data-driven technologies.
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