Dell EMC E68S Installation And Service Manual Download

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System diagnostics and indicator codes

The diagnostic indicators on the system front panel display system status during system startup.

Topics:

•

Status LED indicators

•

System health and system ID indicator codes

•

iDRAC Quick Sync 2 indicator codes

•

iDRAC Direct LED indicator codes

•

LCD panel

•

NIC indicator codes

•

Power supply unit indicator codes

•

Drive indicator codes

•

Using system diagnostics

Status LED indicators

NOTE:

The indicators display solid amber if any error occurs.

Figure 151. Status LED indicators

Table 39. Status LED indicators and descriptions

Icon

Description

Condition

Corrective action

Drive indicator

The indicator turns solid amber if
there is a drive error.

●

Check the System Event Log to determine if the
drive has an error.

●

Run the appropriate Online Diagnostics test.
Restart the system and run embedded
diagnostics (ePSA).

●

If the drives are configured in a RAID array,
restart the system, and enter the host adapter
configuration utility program.

Temperature
indicator

The indicator turns solid amber if
the system experiences a thermal
error (for example, the ambient
temperature is out of range or
there is a fan failure).

Ensure that none of the following conditions exist:

●

A cooling fan has been removed or has failed.

●

System cover, air shroud, or back filler bracket is
removed.

●

Ambient temperature is too high.

●

External airflow is obstructed.

If the problem persists, see the

Getting help

section.

System diagnostics and indicator codes

175

Summary of Contents for E68S

Page 1: ...Dell EMC PowerEdge R7525 Installation and Service Manual Regulatory Model E68S Regulatory Type E68S001 July 2020 Rev A03 ...

Page 2: ...ential damage to hardware or loss of data and tells you how to avoid the problem WARNING A WARNING indicates a potential for property damage personal injury or death 2020 Dell Inc or its subsidiaries All rights reserved Dell EMC and other trademarks are trademarks of Dell Inc or its subsidiaries Other trademarks may be trademarks of their respective owners ...

Page 3: ...ons to download and install OS drivers 24 Downloading drivers and firmware 25 Chapter 4 Installing and removing system components 26 Safety instructions 26 Before working inside your system 27 After working inside your system 27 Recommended tools 27 Optional front bezel 28 Removing the front bezel 28 Installing the front bezel 28 System cover 29 Removing the system cover 29 Installing the system c...

Page 4: ...the rear drive cage 64 Installing the rear drive cage 65 Front PERC module 66 Removing the front mounting front PERC module 66 Installing the front mounting front PERC module 67 Removing the rear mounting front PERC module 68 Installing the rear mounting front PERC module 69 System memory 70 System memory guidelines 70 General memory module installation guidelines 72 Removing a memory module 74 In...

Page 5: ...B card 144 Installing the internal USB card 145 Intrusion switch module 146 Removing the intrusion switch module 146 Installing the intrusion switch module 147 Optional OCP card 148 Removing the OCP card 148 Installing the OCP card 150 Power supply unit 151 Hot spare feature 151 Removing a power supply unit blank 152 Installing a power supply unit blank 152 Removing a power supply unit 152 Install...

Page 6: ...indicator codes 176 iDRAC Direct LED indicator codes 177 LCD panel 177 Viewing Home screen 178 Setup menu 178 View menu 179 NIC indicator codes 179 Power supply unit indicator codes 180 Drive indicator codes 182 Using system diagnostics 182 Dell Embedded System Diagnostics 182 Chapter 8 Getting help 184 Recycling or End of Life service information 184 Contacting Dell 184 Accessing system informati...

Page 7: ...ument provides an overview about the system information about installing and replacing components technical specifications diagnostic tools and guidelines to be followed while installing certain components 1 About this document 7 ...

Page 8: ... Browse all Products Data Center Infrastructure Storage Adapters Controllers Dell PowerEdge Express Flash NVMe PCIe SSD Documentation Manuals and Documents NOTE All instances of SAS SATA drives PCIe SSDs and NVMe are referred to as drives in this document unless specified otherwise For more information about supported drives see the www dell com poweredgemanuals section Topics Front view of the sy...

Page 9: ...ator is available only on certain configurations Status LED Enables you to identify any failed hardware components There are up to five status LEDs and an overall system health LED Chassis health and system ID bar For more information see the Status LED indicators section Quick Sync 2 wireless Indicates a Quick Sync enabled system The Quick Sync feature is optional This feature allows management o...

Page 10: ... the front of the system Item Ports panels and slots Icon Description 1 Left control panel N A Contains the system health system ID status LED and the iDRAC Quick Sync 2 wireless indicator NOTE The iDRAC Quick Sync 2 indicator is available only on certain configurations Status LED Enables you to identify any failed hardware components There are up to five status LEDs and an overall system health L...

Page 11: ...m poweredgemanuals section Left control panel view Figure 6 Left control panel without optional iDRAC Quick Sync 2 indicator Figure 7 Left control panel with optional iDRAC Quick Sync 2 indicator Table 3 Left control panel Item Indicator button or connector Icon Description 1 Status LED indicators N A Indicates the status of the system For more information see the Status LED indicators section 2 S...

Page 12: ...ew Figure 8 Right control panel view Table 4 Right control panel Item Indicator or button Icon Description 1 VGA port Enables you to connect a display device to the system For more information see the www dell com poweredgemanuals section 2 iDRAC Direct port Micro AB USB The iDRAC Direct port Micro AB USB enables you to access the iDRAC Direct Micro AB features For more information see the iDRAC U...

Page 13: ...r 2 slot 3 and slot 6 N A The expansion card riser enables you to connect PCI Express expansion cards For more information on the expansion cards that are supported on your system see www dell com poweredgemanuals section 5 PCIe expansion card riser 3 slot 4 and slot 5 N A The expansion card riser enables you to connect PCI Express expansion cards For more information on the expansion cards that a...

Page 14: ...about the PSU configurations see the www dell com poweredgemanuals section For more information about the ports see the www dell com poweredgemanuals section Figure 10 Rear view of the system with 2 x 2 5 inch rear drive module Table 6 Rear view of the system with 2 x 2 5 inch rear drive module Item Ports panels or slots Icon Description 1 PCIe expansion card riser 1 slot 1 and slot 2 N A The expa...

Page 15: ...see the iDRAC User s Guide at www dell com poweredgemanuals 12 System identification button Press the system ID button To locate a particular system within a rack To turn the system ID on or off To reset iDRAC press and hold the button for more than 16 seconds NOTE To reset iDRAC using system ID ensure that the system ID button is enabled in the iDRAC setup If the system stops responding during PO...

Page 16: ...6 Heat sink for processor 1 7 Memory DIMM socket for processor 1 E F G H 8 Cooling fan assembly 9 Service tag 10 Drive backplane 11 Cooling fan cage assembly 12 Memory DIMM socket for processor 2 A B C D 13 Heat sink for processor 2 14 System board 15 Power supply unit PSU 2 16 Riser 3 blank 17 Riser 4 blank 16 System overview ...

Page 17: ... the system The information tag is located on the front of the system that includes system information such as Service Tag Express Service Code Manufacture date NIC MAC address QRL label and so on If you have opted for the secure default access to iDRAC the Information tag also contains the iDRAC secure default password If you have opted for iDRAC Quick Sync 2 the Information tag also contains the...

Page 18: ...prise Service Tag MEST label is located on the rear of the system that includes Service Tag ST Express Service Code Exp Svc Code and Manufacture Date Mfg Date The Exp Svc Code is used by Dell EMC to route support calls to the appropriate personnel Alternatively the Service Tag information is located on a label on left wall of the chassis System information label The system information label is loc...

Page 19: ...Figure 14 Service information System overview 19 ...

Page 20: ...Figure 15 Memory information and system board connectors Figure 16 LED behavior configuration and layout express service tag for 2 5 inch HDD system 20 System overview ...

Page 21: ...k Compatibility Matrix available at https i dell com sites csdocuments Business_solutions_engineering Docs_Documents en rail rack matrix pdf The document provides the information that is listed below Specific details about rail types and their functionalities Rail adjustability ranges for various rack mounting flange types Rail depth with and without cable management accessories Rack types that ar...

Page 22: ...rove the overall availability of Dell EMC servers iDRAC alerts you to system issues helps you to perform remote management and reduces the need for physical access to the system Options to set up iDRAC IP address To enable communication between your system and iDRAC you must first configure the network settings based on your network infrastructure The network settings option is set to DHCP by defa...

Page 23: ... LOM mode if you have opted for a system that has the shared LOM mode enabled Options to log in to iDRAC To log in into the iDRAC Web User Interface open a browser and enter the IP address You can log in to iDRAC as iDRAC user Microsoft Active Directory user Lightweight Directory Access Protocol LDAP user In the login screen displayed if you have opted for secure default access to iDRAC enter the ...

Page 24: ...B article at https www dell com support article sln308699 OpenManage Deployment Toolkit www dell com openmanagemanuals OpenManage Deployment Toolkit Dell certified VMware ESXi www dell com virtualizationsolutions NOTE For more information about Installation and How to videos for supported operating systems on PowerEdge system see Supported Operating Systems for Dell EMC PowerEdge systems Options t...

Page 25: ...and firmware It is recommended that you download and install the latest BIOS drivers and systems management firmware on the system Prerequisites Ensure that you clear the web browser cache before downloading the drivers and firmware Steps 1 Go to www dell com support drivers 2 Enter the Service Tag of the system in the Enter a Dell Service Tag Dell EMC Product ID or Model field and then press Ente...

Page 26: ...le System board LOM card and rear I O board Safety instructions NOTE To avoid injury do not lift the system on your own Get others to assist you WARNING Opening or removing the system cover while the system is turned on may expose you to a risk of electric shock CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as aut...

Page 27: ...d in Safety instructions on page 26 Steps 1 Power off the system and all attached peripherals 2 Disconnect the system from the electrical outlet and disconnect the peripherals 3 If applicable remove the system from the rack For more information see the Rail Installation Guide relevant to your rail solutions at www dell com poweredgemanuals 4 Remove the system cover After working inside your system...

Page 28: ...ckage Steps 1 Unlock the bezel 2 Press the release button and disengage the left end of the bezel 3 Unhook the right end and remove the bezel Figure 18 Removing the front bezel Next steps 1 Replace the front bezel Installing the front bezel The procedure to install the front bezel with and without the LCD panel is the same Prerequisites 1 Follow the safety guidelines listed in the Safety instructi...

Page 29: ...m cover Prerequisites 1 Follow the safety guidelines listed in the Safety instructions on page 26 2 Power off the system and any attached peripherals 3 Disconnect the system from the electrical outlet and peripherals Steps 1 Using a 1 4 inch flat head or a Phillips 2 screwdriver rotate the lock counterclockwise to the unlock position 2 Lift the release latch until the system cover slides back 3 Li...

Page 30: ...nside your system on page 27 3 Ensure that all internal cables are connected and routed properly and no tools or extra parts are left inside the system Steps 1 Align the tabs on the system cover with the guide slots on the system and slide the system cover 2 Close the system cover release latch 3 Using a 1 4 inch flat head or Phillips 2 screwdriver rotate the lock clockwise to the lock position 30...

Page 31: ...ckplane cover Prerequisites 1 Follow the safety guidelines listed in the Safety instructions on page 26 2 Follow the procedure listed in Before working inside your system on page 27 Steps 1 Slide the backplane cover in the direction of the arrows marked on the drive backplane cover 2 Lift the backplane cover from the system Installing and removing system components 31 ...

Page 32: ...cover Prerequisites 1 Follow the safety guidelines listed in the Safety instructions on page 26 Steps 1 Align the drive backplane cover with the guide slots on the system 2 Slide the drive backplane cover to the front of the system until the drive backplane cover fits into place 32 Installing and removing system components ...

Page 33: ...fan assembly 6 Remove the side wall bracket Steps 1 Using the Phillips 1 screwdriver remove the screws that secure the right control panel and the right control panels cable cover to the system and remove the cable cover away the system 2 Disconnect the right control panel cable and the VGA cable from the connectors on the system board 3 Holding the cable slide the right control panel out of the s...

Page 34: ... in the slot on the system 2 Connect the right control panel cable and VGA cable to the connectors on the system board 3 Route the right control panel cable through the side wall of the system Align and slide the right control panel cable cover in the slot on the system NOTE Route the cable properly to prevent the cable from being pinched or crimped 4 Using the Phillips 1 screwdriver tighten the s...

Page 35: ...stall the air shroud 5 Follow the procedure listed in After working inside your system on page 27 Removing the left control panel Prerequisites 1 Follow the safety guidelines listed in the Safety instructions on page 26 2 Follow the procedure listed in the Before working inside your system on page 27 3 Remove the drive backplane cover 4 If installed remove the air shroud 5 Remove the cooling fan a...

Page 36: ...Figure 26 Removing the left control panel Next steps 1 Replace the left control panel Installing the left control panel Prerequisites 1 Follow the safety guidelines listed in the Safety instructions on page 26 2 Follow the procedure listed in Before working inside your system on page 27 Steps 1 Align and slide the left control panel in the slot on the system 2 Connect the left control panel cable ...

Page 37: ...ict the exact steps The numbers are for representation of sequence Figure 27 Installing the left control panel Next steps 1 Install the side wall bracket 2 Install the cooling fan assembly 3 Install the drive backplane cover 4 If removed install the air shroud 5 Follow the procedure listed in After working inside your system on page 27 Installing and removing system components 37 ...

Page 38: ...in Before working inside your system on page 27 Steps Hold the edges of the air shroud and lift the air shroud out of the system Figure 28 Removing the air shroud Next steps 1 Replace the air shroud Installing the air shroud Prerequisites 1 Follow the safety guidelines listed in the Safety instructions on page 26 2 Follow the procedure listed in Before working inside your system on page 27 Steps 1...

Page 39: ...UTION Never operate your system with the air shroud removed The system may get overheated quickly resulting in shutdown of the system and loss of data 1 Follow the safety guidelines listed in the Safety instructions on page 26 2 Follow the procedure listed in Before working inside your system on page 27 Steps Hold the edges of the GPU air shroud and lift the air shroud out of the system Installing...

Page 40: ... safety guidelines listed in the Safety instructions on page 26 2 Follow the procedure listed in Before working inside your system on page 27 Steps 1 Align the slot on the GPU air shroud with the standoff on the system 2 Lower the GPU air shroud into the system until it is firmly seated 40 Installing and removing system components ...

Page 41: ...the air shroud removed The system may get overheated quickly resulting in shutdown of the system and loss of data 1 Follow the safety guidelines listed in the Safety instructions on page 26 2 Follow the procedure listed in Before working inside your system on page 27 Steps Press the blue tabs on either sides of the top cover and lift the top cover out of the GPU air shroud Installing and removing ...

Page 42: ...es 1 Follow the safety guidelines listed in the Safety instructions on page 26 2 Follow the procedure listed in Before working inside your system on page 27 Steps 1 Align the tabs on the top cover with the slots on the GPU air shroud 2 Lower the top cover into the GPU air shroud until it is firmly seated 42 Installing and removing system components ...

Page 43: ...w the safety guidelines listed in the Safety instructions on page 26 2 Follow the procedure listed in the Before working inside your system on page 27 3 If installed remove the air shroud Steps 1 Lift the blue release levers to unlock the cooling fan cage assembly from the system 2 Hold the release levers and lift the cooling fan cage assembly away from the system Installing and removing system co...

Page 44: ...stalling the cooling fan cage assembly Incorrectly installed cables may get damaged 2 Follow the procedure listed in Before working inside your system on page 27 3 If installed remove the air shroud Steps 1 Align the guide rails on the cooling fan cage assembly with the standoffs on the system 2 Lower the cooling fan cage assembly into the system until the cooling fan cage connectors engage with t...

Page 45: ...age 26 2 Follow the procedure listed in Before working inside your system on page 27 3 If installed remove the air shroud Steps Press the orange release tab and lift the cooling fan to disconnect the fan from the connector on the system board NOTE The procedure to remove standard high performance silver grade or high performance gold grade fan is same WARNING Ensure not to tilt or rotate the cooli...

Page 46: ... instructions on page 26 2 Follow the procedure listed in Before working inside your system on page 27 Steps Align and slide the cooling fan into the cooling fan assembly until the fan clicks into place NOTE The procedure to install standard high performance silver grade or high performance gold grade fan is same 46 Installing and removing system components ...

Page 47: ...e 27 3 If installed remove the front bezel 4 Remove the backplane cover 5 If installed remove the air shroud 6 Remove the cooling fan assembly NOTE Ensure that you note the routing of the cables as you remove them from the system board Route the cable properly when you replace it to prevent the cable from being pinched or crimped Steps 1 Press the tab to release the side wall bracket cover NOTE Un...

Page 48: ...stalled remove the air shroud NOTE Ensure that you note the routing of the cables as you remove them from the system board Route the cable properly when you replace it to prevent the cable from being pinched or crimped Steps 1 Align the side wall bracket with the tabs on the chassis 2 Press the side wall bracket with your thumbs until the bracket firmly clicks into place NOTE Route the cables thro...

Page 49: ... the After working inside your system on page 27 Drives Removing a drive blank Prerequisites 1 Follow the safety guidelines listed in the Safety instructions on page 26 2 If installed remove the front bezel CAUTION To maintain proper system cooling drive blanks must be installed in all empty drive slots Steps Press the release button and slide the drive blank out of the drive slot Installing and r...

Page 50: ...ank Next steps 1 If removed install the front bezel Removing the drive carrier Prerequisites 1 Follow the safety guidelines listed in the Safety instructions on page 26 2 If installed remove the front bezel 3 Using the management software prepare the drive for removal If the drive is online the green activity or fault indicator blinks while the drive is powering off When the drive indicators are o...

Page 51: ...ive while the system is running see the documentation for the storage controller card to ensure that the host adapter is configured correctly to support drive removal and insertion CAUTION Combining SAS and SATA drives in the same RAID volume is not supported CAUTION When installing a drive ensure that the adjacent drives are fully installed Inserting a drive carrier and attempting to lock its han...

Page 52: ... the drive carrier release handle to lock the drive in place Figure 43 Installing a drive carrier Next steps If removed install the front bezel Removing the drive from the drive carrier Prerequisites 1 Follow the safety guidelines listed in the Safety instructions on page 26 2 If installed remove the front bezel Steps 1 Using a Phillips 1 screwdriver remove the screws from the slide rails on the d...

Page 53: ...ert the drive into the drive carrier with the drive connector facing towards the rear of the carrier 2 Align the screw holes on the drive with the screws holes on the drive carrier 3 Using a Phillips 1 screwdriver secure the drive to the drive carrier with the screws NOTE When installing a drive into the drive carrier ensure that the screws are torqued to 4 lbf in NOTE If the hard drive or SSD car...

Page 54: ...your system configuration the drive backplanes supported are listed here Table 11 Supported backplane options System Supported hard drives options PowerEdge R7525 3 5 inch x8 SAS SATA backplane 3 5 inch x12 SAS or SATA backplane 2 5 inch x8 SAS SATA or NVMe backplane 2 5 inch x16 SAS or SATA backplane 2 5 inch x24 NVMe backplane 54 Installing and removing system components ...

Page 55: ...onnector 6 BP_PWR_1 backplane power and signal cable to system board 7 DST_PB2 PCIe NVMe connector Figure 47 8 x 3 5 inch drive backplane 1 BP_PWR_1 backplane power and signal cable to system board Figure 48 12x 3 5 inch drive backplane 1 BP_DST_SB1 2 BP_PWR_1 backplane power and signal cable to system board 3 BP_DST_SA1 Installing and removing system components 55 ...

Page 56: ...ector 14 DST_PA1 PCIe NVMe connector Removing the drive backplane Prerequisites CAUTION To prevent damage to the drives and backplane remove the drives from the system before removing the backplane CAUTION Note the number of each drive and temporarily label them before you remove the drive so that you can reinstall them in the same location NOTE The procedure to remove the backplane is similar for...

Page 57: ...fety guidelines listed in the Safety instructions on page 26 2 Follow the procedure listed in the Before working inside your system on page 27 3 Remove the backplane cover 4 If installed remove the air shroud 5 Remove all the drives 6 Remove the cooling fan cage assembly NOTE To avoid damaging the backplane ensure to move the control panel cables from the cable routing clips before removing the ba...

Page 58: ...ling the drive backplane Next steps 1 Install the cooling fan cage assembly 2 Install all the drives 3 If removed install the air shroud 4 Install the drive backplane cover 5 Connect the drive backplane cables to the connector on the system board 6 Connect the drive backplane cables to the connector on the backplane 7 Follow the procedure listed in After working inside your system on page 27 58 In...

Page 59: ...Cable routing Figure 53 12x 3 5 inch Figure 54 8 x 3 5 inch Installing and removing system components 59 ...

Page 60: ...Figure 55 12 x 3 5 inch with rear hard drives Figure 56 12 x 3 5 inch with NVMe 60 Installing and removing system components ...

Page 61: ...Figure 57 24 x 2 5 inch with NVMe Figure 58 16 x 2 5 inch Installing and removing system components 61 ...

Page 62: ...Figure 59 8 x 2 5 inch with NVMe Figure 60 8 x 2 5 inch with NVMe 62 Installing and removing system components ...

Page 63: ...Figure 61 8 x 2 5 inch with NVMe Figure 62 16 x 2 5 inch with NVMe and GPUs Installing and removing system components 63 ...

Page 64: ...Before working inside your system on page 27 3 Remove all the drives 4 Disconnect all the cables from the rear drive cage 5 If installed remove the expansion card riser Steps 1 Loosen the captive screws that secure the rear drive cage to the system 2 Push the guide hole tab to release the rear drive cage from the system and lift the rear drive cage away from the system 64 Installing and removing s...

Page 65: ...fety instructions on page 26 2 Follow the procedure listed in Before working inside your system on page 27 Steps 1 Align the guide and slot on the rear drive module with the slot and guide on the system 2 Insert the rear drive module on top of the Riser 2a 3 Tighten the captive screws to secure the rear drive cage to the system Installing and removing system components 65 ...

Page 66: ...equisites 1 Follow the safety guidelines listed in the Safety instructions on page 26 2 Follow the procedure listed in the Before working inside your system on page 27 3 remove the backplane cover 4 If installed remove the air shroud 5 Disconnect all the cables observe the cable routing Steps 1 Using a Phillips 2 screwdriver loosen the captive screws on the front PERC module 2 Slide and pull the f...

Page 67: ...r 4 If installed remove the air shroud 5 Route the cable properly to prevent the cable from being pinched or crimped Steps 1 Align the front PERC module at an angle until the tray touches the slot in the system 2 Slide and press the front PERC module connector with the connector on the drive backplane until firmly seated 3 Using a Phillips 2 screwdriver tighten the captive screws on the front PERC...

Page 68: ...ow the safety guidelines listed in the Safety instructions on page 26 2 Follow the procedure listed in the Before working inside your system on page 27 3 Remove the backplane cover 4 If installed remove the air shroud 5 Remove the drive backplane 6 Disconnect all the cables observe the cable routing Steps 1 Using a Phillips 2 screwdriver loosen the captive screws on the front PERC module 2 Slide t...

Page 69: ...move the air shroud 5 Remove the drive backplane 6 Route the cable properly to prevent the cable from being pinched or crimped Steps 1 Align the connectors and guide slots on the front PERC module with the connectors and guide pins on the drive backplane 2 Slide the front PERC module until the module is connected to the drive backplane 3 Using a Phillips 2 screwdriver tighten the captive screws on...

Page 70: ... system on page 27 System memory System memory guidelines The PowerEdge R7525 system supports DDR4 registered DIMMs RDIMMs and Load Reduced DIMM LRDIMMs System memory holds the instructions that are started by the processor Your system memory is organized into eight channels per processor two memory sockets per channel 16 memory sockets per processor and 32 memory sockets per system 70 Installing ...

Page 71: ...d A13 Processor 2 Slots B6 and B12 Slots B5 and B11 Slots B2 and B10 Slots B1 and B9 Slots B8 and B16 Slots B7 and B15 Slots B4 and B14 Slots B3 and B13 Table 13 Supported memory matrix DIMM type Rank Capacity DIMM rated voltage and speed Operating Speed 1 DIMM per channel DPC 2 DIMMs per channel DPC RDIMM 1 R 8 GB DDR4 1 2 V 3200 MT s 3200 MT s 2933 MT s 2 R 16 GB 32 GB 64 GB DDR4 1 2 V 3200 MT s...

Page 72: ...rocessor allowed Dual processor Start with processor1 Processor 1 and processor 2 population should match Optimizer Independent channel population order A 1 B 1 A 2 B 2 A 3 B 3 A 4 B 4 A 5 B 5 A 6 B 6 A 7 B 7 A 8 B 8 Odd amount of DIMMs per processor is allowed DIMMs must be populated identically per processor Populate all the sockets with white release tabs first followed by the black release tab...

Page 73: ...h the preferred interleaving BIOS shows a warning message UEFI0391 NOTE System is functional when UEFI0391 message is displayed However the system may not be configured for optimal performance NPS system optimization Optimal system configuration is dependent on the processor model memory configuration and NPS settings Match the memory configuration with the NPS settings available for the processor...

Page 74: ...nnels is not populated is not interleaved There is no alternate as all configurations can be mapped into this mode NPS2 Four channel interleaving This interleaves the four channels on the left or right half of a processor which are channels A B C D and E F G H All four channels require equal memory modules populated Each half or interleave set may have different total memory capacity with respect ...

Page 75: ... the memory module away from the system Figure 71 Removing a memory module Next steps 1 Replace the memory module Installing a memory module Prerequisites 1 Follow the safety guidelines listed in the Safety instructions on page 26 2 Follow the procedure listed in Before working inside your system on page 27 3 If installed remove the air shroud WARNING The memory modules are hot to touch for some t...

Page 76: ...l the ejectors firmly click into place When the memory module is properly seated in the socket the levers on the memory module socket align with the levers on the other sockets that have memory modules installed Figure 72 Installing a memory module Next steps 1 If removed install the air shroud 2 Follow the procedure listed in After working inside your system on page 27 3 To verify if the memory m...

Page 77: ...all standard and L type heat sink is similar Steps 1 Using a Torx T20 screwdriver loosen the captive screws in the order that is mentioned on the heat sink a Partially loosen the captive screws 1 and 2 approximately 3 turns b Partially loosen the captive screws 3 and 4 approximately 3 turns c Loosen the captive screws 1 and 2 completely d Loosen the captive screws 3 and 4 completely NOTE The capti...

Page 78: ...d the CMOS battery loss or CMOS checksum error is displayed during the first instance of powering on the system after the processor or system board replacement which is expected To fix go to set up option to configure the system settings Steps 1 Using a Torx T20 screwdriver loosen the screws to release the force plate The sequence to loosen the screws is 3 2 and 1 NOTE The screw numbers are marked...

Page 79: ...ng the rail frame 3 Holding the blue tab on the processor tray slide the tray out of the rail frame Figure 76 Removing the processor tray Next steps 1 Replace the processor Installing and removing system components 79 ...

Page 80: ...re working inside your system on page 27 3 Remove the heat sink Steps 1 Holding the blue tab on the processor tray slide the tray into the processor socket rail frame until firmly seated Figure 77 Placing the processor tray into the rail frame 2 Push the rail frame down until the blue latches lock into place 80 Installing and removing system components ...

Page 81: ...fully threaded the socket is then actuated The three screws are tightened to a torque value of 12 0 1 2 lbf in NOTE The screw numbers are marked on the force plate NOTE Press the force plate while tightening the screws to avoid tilting of the processor cover out of the processor socket Figure 79 Securing the force plate Installing and removing system components 81 ...

Page 82: ...you are using an existing heat sink remove the thermal grease on the heat sink by using a clean lint free cloth NOTE For a new heat sink the thermal paste is preapplied to the heat sink Remove the protective cover and install the heat sink 2 Use the thermal grease syringe included with your processor kit to apply the grease in a thin spiral on the top of the processor Figure 80 Applying thermal gr...

Page 83: ...rking inside your system on page 27 Expansion cards and expansion card risers NOTE A system event entry is logged in the iDRAC Lifecycle Controller if an expansion card riser is not supported or missing It does not prevent your system from turning on However if a F1 F2 pause occurs with an error message see Troubleshooting expansion cards section in the Dell EMC PowerEdge Servers Troubleshooting G...

Page 84: ... slot priority indicated All the other expansion cards should be installed in the card priority and slot priority order Table 18 Configuration 0 No riser Card type Slot priority Maximum number of cards Broadcom OCP 25 Gb Internal slot 1 QLogic OCP 25 Gb Internal slot 1 Mellanox OCP 25 Gb Internal slot 1 SolarFlare OCP 25 Gb Internal slot 1 Intel OCP 25 Gb Internal slot 1 Intel OCP 10 Gb Internal s...

Page 85: ...t 1 Broadcom OCP 25 Gb Internal slot 1 QLogic OCP 25 Gb Internal slot 1 Mellanox OCP 25 Gb Internal slot 1 SolarFlare OCP 25 Gb Internal slot 1 Intel OCP 25 Gb Internal slot 1 Intel OCP 10 Gb Internal slot 1 Broadcom OCP 10 Gb Internal slot 1 QLogic OCP 10 Gb Internal slot 1 Broadcom OCP 1 Gb Internal slot 1 Intel OCP 1 Gb Internal slot 1 Table 20 Configuration 2 R1B R4B Card type Slot priority Ma...

Page 86: ...1 Broadcom OCP 25 Gb Internal slot 1 QLogic OCP 25 Gb Internal slot 1 Mellanox OCP 25 Gb Internal slot 1 SolarFlare OCP 25 Gb Internal slot 1 Intel OCP 25 Gb Internal slot 1 Intel OCP 10 Gb Internal slot 1 Broadcom OCP 10 Gb Internal slot 1 QLogic OCP 10 Gb Internal slot 1 Broadcom OCP 1 Gb Internal slot 1 Intel OCP 1 Gb Internal slot 1 Table 21 Configuration 3 1 R1A R2A R3A R4A Full Length Card t...

Page 87: ... 10 Gb Low Profile 3 6 2 Broadcom NIC 10 Gb Low Profile 3 6 2 QLogic NIC 10 Gb Low Profile 3 6 2 Intel NIC 10 Gb Low Profile 3 6 2 Intel NIC 1 Gb Low Profile 3 6 2 Broadcom NIC 1 Gb Low Profile 3 6 2 Mellanox NIC HDR100 VPI Low Profile 3 6 2 Mellanox NIC HDR VPI Low Profile 3 6 2 Broadcom OCP 25 Gb Internal 1 QLogic OCP 25 Gb Internal 1 Mellanox OCP 25 Gb Internal 1 SolarFlare OCP 25 Gb Internal 1...

Page 88: ...2 Intel NIC 25 Gb Low Profile 2 5 7 3 Intel NIC 25 Gb Low Profile 3 6 2 Mellanox NIC 25 Gb Low Profile 2 5 7 3 Mellanox NIC 25 Gb Low Profile 3 6 2 Broadcom NIC 25 Gb Low Profile 2 5 7 3 Broadcom NIC 25 Gb Low Profile 3 6 2 Emulex HBA FC32 Low Profile 2 5 7 3 Emulex HBA FC32 Low Profile 3 6 2 QLogic HBA FC32 Low Profile 2 5 7 3 QLogic HBA FC32 Low Profile 3 6 2 Emulex HBA FC16 Low Profile 2 5 7 3 ...

Page 89: ...NT 1 Mellanox OCP 25 Gb INT 1 SolarFlare OCP 25 Gb INT 1 Intel OCP 10 Gb INT 1 Broadcom OCP 10 Gb INT 1 QLogic OCP 10 Gb INT 1 Intel OCP 10 Gb INT 1 QLogic OCP 10 Gb INT 1 Broadcom OCP 1 Gb INT 1 Intel OCP 1 Gb INT 1 FOXCONN External adapter Low Profile 2 5 7 2 FOXCONN External adapter Low Profile 3 6 2 Dell BOSS S2 Adapter Low Profile Internal 1 Dell BOSS Adapter Low Profile 2 5 7 1 Dell BOSS Ada...

Page 90: ...ht 1 2 5 7 8 4 Emulex HBA FC32 Low Profile 3 6 2 QLogic HBA FC32 Full Height 1 2 5 7 8 4 QLogic HBA FC32 Low Profile 3 6 2 Emulex HBA FC16 Full Height 1 2 5 7 8 4 Emulex HBA FC16 Low Profile 3 6 2 QLogic HBA FC16 Full Height 1 2 5 7 8 4 QLogic HBA FC16 Low Profile 3 6 2 Intel NIC 10 Gb Full Height 1 2 5 7 8 4 Intel NIC 10 Gb Low Profile 3 6 2 Broadcom NIC 10 Gb Full Height 1 2 5 7 8 4 Broadcom NIC...

Page 91: ...P 10 Gb Internal slot 1 QLogic OCP 10 Gb Internal slot 1 Broadcom OCP 1 Gb Internal slot 1 Intel OCP 1 Gb Internal slot 1 Table 24 Configuration 7 R1D R2A R3B R4D Card type Slot priority Maximum number of cards Dell Serial 4 8 1 Dell BOSS Adapter Full Height 4 5 2 Dell BOSS Adapter Low Profile 3 6 1 Mellanox NIC 100 Gb Low Profile 3 6 2 Intel NIC 25 Gb Full Height 4 5 2 Intel NIC 25 Gb Low Profile...

Page 92: ... 10 Gb Full Height 4 5 2 Intel NIC 10 Gb Low Profile 3 6 2 Intel NIC 1 Gb Full Height 4 5 2 Intel NIC 1 Gb Low Profile 3 6 2 Broadcom NIC 1 Gb Full Height 4 5 2 Broadcom NIC 1 Gb Low Profile 3 6 2 Mellanox NIC HDR100 VPI Low Profile 3 6 2 Mellanox NIC HDR VPI Low Profile 3 6 2 Dell External adapter Full Height 4 5 2 Dell External adapter Low Profile 3 6 2 Samsung PCIe SSD 3 6 4 5 1 Intel PCIe SSD ...

Page 93: ...e 3 6 2 Broadcom NIC 25 Gb Full Height 2 7 2 Broadcom NIC 25 Gb Low Profile 3 6 2 QLogic NIC 25 Gb Full Height 2 7 2 QLogic NIC 25 Gb Low Profile 3 6 2 Emulex HBA FC32 Full Height 2 7 2 Emulex HBA FC32 Low Profile 3 6 2 QLogic HBA FC32 Full Height 2 7 2 QLogic HBA FC32 Low Profile 3 6 2 Emulex HBA FC16 Full Height 2 7 2 Emulex HBA FC16 Low Profile 3 6 2 QLogic HBA FC16 Full Height 2 7 2 QLogic HBA...

Page 94: ...nal slot 1 SolarFlare OCP 25 Gb Internal slot 1 Intel OCP 25 Gb Internal slot 1 Intel OCP 10 Gb Internal slot 1 Broadcom OCP 10 Gb Internal slot 1 QLogic OCP 10 Gb Internal slot 1 Broadcom OCP 1 Gb Internal slot 1 Intel OCP 1 Gb Internal slot 1 Table 26 Configuration 9 R1B R2A R4B Card type Slot priority Maximum number of cards Dell Serial 8 1 Dell BOSS Adapter Full Height 1 2 7 8 2 Dell BOSS Adap...

Page 95: ...oadcom NIC 10 Gb Full Height 1 2 7 3 Broadcom NIC 10 Gb Low Profile 3 6 2 QLogic NIC 10 Gb Full Height 1 2 7 3 QLogic NIC 10 Gb Low Profile 3 6 2 Intel NIC 10 Gb Full Height 1 2 7 3 Intel NIC 10 Gb Low Profile 3 6 2 Intel NIC 1 Gb Full Height 1 2 7 3 Intel NIC 1 Gb Low Profile 3 6 2 Broadcom NIC 1 Gb Full Height 1 2 7 3 Broadcom NIC 1 Gb Low Profile 3 6 2 Mellanox NIC HDR100 VPI Low Profile 3 6 2 ...

Page 96: ...3 Mellanox NIC 25 Gb Low Profile 3 6 2 SolarFlare NIC 25 Gb Full Height 1 2 7 3 SolarFlare NIC 25 Gb Low Profile 3 6 2 Broadcom NIC 25 Gb Full Height 1 2 7 3 Broadcom NIC 25 Gb Low Profile 3 6 2 QLogic NIC 25 Gb Full Height 1 2 7 3 QLogic NIC 25 Gb Low Profile 3 6 2 Emulex HBA FC32 Full Height 1 2 7 3 Emulex HBA FC32 Low Profile 3 6 2 QLogic HBA FC32 Full Height 1 2 7 3 QLogic HBA FC32 Low Profile...

Page 97: ...ternal slot 1 Mellanox OCP 25 Gb Internal slot 1 SolarFlare OCP 25 Gb Internal slot 1 Intel OCP 25 Gb Internal slot 1 Intel OCP 10 Gb Internal slot 1 Broadcom OCP 10 Gb Internal slot 1 QLogic OCP 10 Gb Internal slot 1 Broadcom OCP 1 Gb Internal slot 1 Intel OCP 1 Gb Internal slot 1 Table 28 Config11 R1D R2A R3B R4B Agile Descrip tion Supplie r Categor y Card Priority Slot Priority Bracket Height A...

Page 98: ...GR PHC NVI DIA 24G B RTX60 00 NVIDIA GPU 900 Not supporte d FH 0 Standar d DW FL FH x16 CRD GR PHC NVI DIA 48G B RTX80 00 NVIDIA GPU 1000 Not supporte d FH 0 Standar d DW FL FH x16 ADPT C RD FPG A XLNX 225W P SV FH Xilinx Accelera tors FPGAs 1200 Not supporte d FH 0 Standar d DW FL FH x16 ASSY C RD CTL H745 4G B FPER C V2 Inventec Front PERC 1400 INT NONE 1 Standar d NONE NONE NONE x8 ASSY C RD CT...

Page 99: ... Standar d SW HL LP x8 ASSY C RD CTL H345 AD PT V2 FOXCO NN PERC Adapter 2200 3 LP 1 Standar d SW HL LP x8 ASSY C RD CTL H345 AD PT FOXCO NN PERC Adapter 2300 3 LP 1 Standar d SW HL LP x8 PWA CT L HBA34 5 ADPT FOXCO NN PERC Adapter 2400 3 LP 1 Standar d SW HL LP x8 PWA CT L HBA34 5 ADPT V2 FOXCO NN PERC Adapter 2500 3 LP 1 Standar d SW HL LP x8 CRD NT WK 100 G CX5 D P QSFP MLNX Mellanox NIC 100Gb ...

Page 100: ...DP 25G 57414 L P Broadco m NIC 25Gb 4100 3 6 LP 2 Standar d SW HL LP x8 CRD NT WK QLG C FH 25 G 2P S2 8 QLogic NIC 25Gb 4200 4 5 7 FH 3 Standar d SW HL LP x8 CRD NT WK QLG C LP 25 G 2P S2 8 QLogic NIC 25Gb 4300 3 6 LP 2 Standar d SW HL LP x8 CRD CT L FC32 2 P LPE35 002 EM LX Emulex HBA FC32 5000 4 5 7 FH 3 Standar d SW HL LP x8 CRD CT L FC32 2 P LPE35 002 EM X L Emulex HBA FC32 5100 3 6 LP 2 Stand...

Page 101: ...dar d SW HL LP x8 CRD CT L FC16 1 P LPE31 K0 EM L Emulex HBA FC16 6300 3 6 LP 2 Standar d SW HL LP x8 CRD CT L FC16 2 P LPE31 002 EM Emulex HBA FC16 6400 4 5 7 FH 3 Standar d SW HL LP x8 CRD CT L FC16 2 P LPE31 K2 EM L Emulex HBA FC16 6500 3 6 LP 2 Standar d SW HL LP x8 CRD CT L FC16 H BA SP 2 690 FH V2 QLogic HBA FC16 6600 4 5 7 FH 3 Standar d SW HL LP x8 CRD CT L FC16 H BA SP 2 690 LP V2 QLogic ...

Page 102: ...NT WK PCIE DP 10G 57416 L P Broadco m NIC 10Gb 7400 3 6 LP 2 Standar d SW HL LP x8 CRD NT WK QLG C FH 10 G 2P BT QLogic NIC 10Gb 7500 4 5 7 FH 3 Standar d SW HL LP x8 CRD NT WK QLG C LP 10 G 2P BT QLogic NIC 10Gb 7600 3 6 LP 2 Standar d SW HL LP x8 CRD NT WK INTL FH 10G 2P BT Intel NIC 10Gb 7900 4 5 7 FH 3 Standar d SW HL LP x8 CRD NT WK INTL LP 10G 2P BT Intel NIC 10Gb 8000 3 6 LP 2 Standar d SW ...

Page 103: ...d FH 0 Standar d SW HL LP x16 CRD NT WK BC ME OCP 3 25G 2 P S28 Broadco m OCP 25Gb 9100 INT OCP3 1 Standar d NONE NONE NONE x8 CRD NT WK BC ME OCP 3 25G 4 P S28 Broadco m OCP 25Gb 9200 INT OCP3 1 Standar d NONE NONE NONE x8 CRD NT WK QLG C OCP3 25G 2P S28 QLogic OCP 25Gb 9300 INT OCP3 1 Standar d NONE NONE NONE x8 CRD NT WK MLN X OCP3 25G 2P S28 Mellanox OCP 25Gb 9400 INT OCP3 1 Standar d NONE NON...

Page 104: ...QLogic OCP 10Gb 10100 INT OCP3 1 Standar d NONE NONE NONE x8 CRD NT WK QLG C OCP3 10G 2P SF QLogic OCP 10Gb 10200 INT OCP3 1 Standar d NONE NONE NONE x8 CRD NT WK INTL OCP3 1 0G 2P B T Intel OCP 10Gb 10300 INT OCP3 1 Standar d NONE NONE NONE x8 CRD NT WK INTL OCP3 1 0G 4P S F Intel OCP 10Gb 10500 INT OCP3 1 Standar d NONE NONE NONE x8 CRD NT WK QLG C OCP3 10G 4P BT QLogic OCP 10Gb 10600 INT OCP3 1...

Page 105: ...2 Standar d SW HL FH x8 PWA CT L 12GB SAS HBA AD PT LPF FOXCO NN External Adapter 11500 3 6 LP 2 Standar d SW HL LP x8 ASSY C RD CTL BOSS S1 V4 SATA FH Inventec BOSS 11800 4 5 7 8 FH 1 Standar d SW HL FH x8 ASSY C RD CTL BOSS S1 V4 SATA LP Inventec BOSS 11900 3 6 LP 1 Standar d SW HL LP x8 ASSY C RD CTL BOSS S1 V5 SATA FH Inventec BOSS 12000 4 5 7 8 FH 1 Standar d SW HL FH x8 ASSY C RD CTL BOSS S1...

Page 106: ...SD 12700 3 6 4 5 7 8 LP FH 6 Standar d SW HL LP x8 KIT CRD NVME 3 2 HHHL PM1735 O SAMSU NG PCIE SSD 12800 3 6 4 5 7 8 LP FH 6 Standar d SW HL LP x8 KIT CRD NVME 6 4 HHHL PM1735 SAMSU NG PCIE SSD 12900 3 6 4 5 7 8 LP FH 6 Standar d SW HL LP x8 KIT CRD NVME 6 4 HHHL PM1735 O SAMSU NG PCIE SSD 13000 3 6 4 5 7 8 LP FH 6 Standar d SW HL LP x8 KIT CRD NVME 7 50GB H HHL P48 00X INTEL PCIE SSD 13100 3 6 4...

Page 107: ...ERC FOXCONN Front PERC 1700 PWA CTL HBA345 FRONT FOXCONN Front PERC 1800 PWA CTL HBA345 FRONT V2 FOXCONN Front PERC 1900 ASSY CRD CTL HBA355I ADP T FOXCONN PERC Adapter N A PWA CTL HBA355I FRONT FOXCONN Front PERC N A ASSY CRD CTL H745 4GB AD PT V2 Inventec PERC Adapter 2000 ASSY CRD CTL H745 4GB AD PT Inventec PERC Adapter 2100 ASSY CRD CTL H345 ADPT V 2 FOXCONN PERC Adapter 2200 ASSY CRD CTL H34...

Page 108: ...C 25Gb 4300 Intel NIC 25Gb 4400 Intel NIC 25Gb 4500 CRD CTL FC32 2P LPE35002 EMLX Emulex HBA FC32 5000 CRD CTL FC32 2P LPE35002 EMX L Emulex HBA FC32 5100 CRD CTL EMLX FH FC32 1P S 28 Emulex HBA FC32 5200 CRD CTL EMLX LP FC32 1P S 28 Emulex HBA FC32 5300 CRD CTL QLGC FH FC32 1P S 28 QLogic HBA FC32 5400 CRD CTL QLGC LP FC32 1P S 28 QLogic HBA FC32 5500 CRD CTL QLGC FH FC32 2P S28 QLogic HBA FC32 5...

Page 109: ...l NIC 10Gb 7200 CRD NTWK PCIE DP 10G 5741 6 FH Broadcom NIC 10Gb 7300 CRD NTWK PCIE DP 10G 5741 6 LP Broadcom NIC 10Gb 7400 CRD NTWK QLGC FH 10G 2P BT QLogic NIC 10Gb 7500 CRD NTWK QLGC LP 10G 2P BT QLogic NIC 10Gb 7600 CRD NTWK INTL FH 10G 2P B T Intel NIC 10Gb 7900 CRD NTWK INTL LP 10G 2P B T Intel NIC 10Gb 8000 CRD NTWK PCIE 1GB QP INT LP V3 Intel NIC 1Gb 8100 CRD NTWK PCIE 1GB QP INT EL V3 Int...

Page 110: ...CP 10Gb 9900 CRD NTWK BCME OCP3 10G 2P SF Broadcom OCP 10Gb 10000 CRD NTWK QLGC OCP3 10G 2P BT QLogic OCP 10Gb 10100 CRD NTWK QLGC OCP3 10G 2P SF QLogic OCP 10Gb 10200 CRD NTWK INTL OCP3 10G 2 P BT Intel OCP 10Gb 10300 CRD NTWK INTL OCP3 10G 4 P SF Intel OCP 10Gb 10500 CRD NTWK QLGC OCP3 10G 4P BT QLogic OCP 10Gb 10600 CRD NTWK QLGC OCP3 10G 4P SF QLogic OCP 10Gb 10700 CRD NTWK BRCM OCP3 1G 4 P BT...

Page 111: ...L PM 1735 O SAMSUNG PCIE SSD 12600 KIT CRD NVME 3 2 HHHL PM 1735 SAMSUNG PCIE SSD 12700 KIT CRD NVME 3 2 HHHL PM 1735 O SAMSUNG PCIE SSD 12800 KIT CRD NVME 6 4 HHHL PM 1735 SAMSUNG PCIE SSD 12900 KIT CRD NVME 6 4 HHHL PM 1735 O SAMSUNG PCIE SSD 13000 KIT CRD NVME 750GB HHHL P4800X INTEL PCIE SSD 13100 Removing the expansion card risers Prerequisites 1 Follow the safety guidelines listed in the Saf...

Page 112: ...tton on the riser and holding the touch points lift the expansion card riser from the riser connector on the system board Figure 83 Removing the expansion card riser Riser 2 3 For Riser 3 loosen the captive screw and then press the blue release tab and holding the edges lift the expansion card riser from the riser connector on the system board 112 Installing and removing system components ...

Page 113: ... captive screw on the riser and then press the blue release tab on the riser and holding the touch point lift the expansion card riser from the riser connector on the system board Figure 85 Removing the expansion card riser Riser 4 Installing and removing system components 113 ...

Page 114: ...ng the edges or the touch points align the holes on the expansion card riser with the guides on the system board 2 Lower the expansion card riser into place and press the touch points until the expansion card riser connector is fully seated on the system board connector 3 Tighten the captive screws on the risers and system if any NOTE The numbers on the image do not depict the exact steps The numb...

Page 115: ...Figure 87 Installing the expansion card riser Riser 2 Figure 88 Installing the expansion card riser Riser 3 Installing and removing system components 115 ...

Page 116: ...ons on page 26 2 Follow the procedure listed in the Before working inside your system on page 27 3 If applicable disconnect the cables from the expansion card 4 Remove the expansion card riser Steps 1 Pull and lift the expansion card retention latch lock to open 2 Pull the black card holder before removing the card from the riser 3 Hold the expansion card by the edges and pull the card until the c...

Page 117: ...r Installing an expansion card into the expansion card riser Prerequisites 1 Follow the safety guidelines listed in the Safety instructions on page 26 2 Follow the procedure listed in Before working inside your system on page 27 3 If installing a new expansion card unpack it and prepare the card for installation NOTE For instructions see the documentation accompanying the card Steps 1 Pull and lif...

Page 118: ...he riser 4 Insert the card edge connector firmly into the expansion card connector until the card is fully seated 5 Close the expansion card retention latch 6 Push the black card holder to hold the card in the riser NOTE The numbers on the image do not depict the exact steps The numbers are for representation of sequence Figure 93 Installing an expansion card into the expansion card riser Next ste...

Page 119: ...ng the edges lift the expansion card riser from the riser connector on the system board c Disconnect the GPU power cable from the system board NOTE The numbers on the image do not depict the exact steps The numbers are for representation of sequence Figure 94 Removing the expansion card riser Riser 1A 2 To remove expansion card Riser 3A a Press the blue button on the riser and holding the touch po...

Page 120: ...nect the GPU power cable from the system board b Loosen the captive screw c Press the blue release tab and holding the edges lift the expansion card riser from the riser connector on the system board Figure 96 Removing the expansion card riser Riser 4A 120 Installing and removing system components ...

Page 121: ...and 3A a Connect the GPU cable to the system board b Holding the edges or the touch points align the holes on the expansion card riser with the guides on the system board c Lower the expansion card riser into place and press the touch points until the expansion card riser connector is fully seated on the system board connector d Tighten the captive screws on the risers and system if any NOTE The n...

Page 122: ... riser with the guides on the system board b Lower the expansion card riser into place and press the touch points until the expansion card riser connector is fully seated on the system board connector c Tighten the captive screw on the riser d Connect the GPU cable to the system board Figure 99 Installing the expansion card riser Riser 4A 122 Installing and removing system components ...

Page 123: ...onnect the cables from the expansion card 4 Remove the GPU air shroud top cover 5 Remove the full length expansion card riser Steps 1 Open the expansion card latch and remove the metal filler bracket away from the riser Figure 100 Removing the metal filler bracket 2 To remove the GPU from Riser 1 a Disconnect the GPU power cable from the GPU card b Press the button and pull the black card holder b...

Page 124: ...rd latch on the riser b Disconnect the GPU power cable from the GPU card c Press the button and pull the black card holder before removing the GPU card from the riser d Open the expansion card holder latch on the riser e Hold the GPU card by the edges and pull the card until the card edge connector disengages from the GPU card connector on the riser 124 Installing and removing system components ...

Page 125: ...l Communications Commission FCC certification of the system The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system The filler bracket is necessary to maintain proper thermal conditions 5 Install a metal filler bracket over the empty expansion slot opening and close the expansion card latch Installing and removing system components 125 ...

Page 126: ...are the card for installation NOTE For instructions see the documentation accompanying the card 4 Remove the GPU air shroud top cover Steps 1 To install the GPU on Riser 1 a Align the connector on the GPU with the connector on the riser b Insert the GPU into the riser until it is fully seated c Close the expansion card holder latch d Press the black card holder latch on the GPU and riser to secure...

Page 127: ...iser b Insert the GPU into the riser until it is fully seated c Close the expansion card holder latch d Press the black card holder latch on the GPU and riser to secure the GPU card to the riser e Connect the GPU power cable to the GPU card f Slide back the expansion card latch on the riser Installing and removing system components 127 ...

Page 128: ...in the documentation for the card Optional serial COM port Removing the serial COM port Prerequisites 1 Follow the safety guidelines listed in the Safety instructions on page 26 2 Follow the procedure listed in the Before working inside your system on page 27 3 Remove expansion card riser 4 Disconnect the serial COM port cable from the connector on the rear I O board Steps 1 Open the latch on the ...

Page 129: ...emoving the Serial COM port 2 Disconnect the serial COM port cable from the serial port Figure 107 Removing the Serial COM port Next steps 1 Replace the serial COM port Installing and removing system components 129 ...

Page 130: ...sion card riser 4 Disconnect the serial COM port cable from the connector on the rear I O board Steps 1 Open the latch on the expansion card riser and remove the filler bracket from the expansion card riser Riser 3 Figure 108 Installing the Serial COM port 2 Slide the serial COM port into the expansion card riser 3 Connect the serial COM port cable to the serial port 130 Installing and removing sy...

Page 131: ...Prerequisites 1 Follow the safety guidelines listed in the Safety instructions on page 26 2 Follow the procedure listed in the Before working inside your system on page 27 3 If you are replacing the IDSDM module remove the MicroSD cards NOTE Temporarily label each SD card with its corresponding slot number before removal Reinstall the SD cards into the corresponding slots Steps Holding the blue pu...

Page 132: ... system on page 27 Steps 1 Locate the IDSDM connector on the system board NOTE Ensure to install the IDSDM module in the IDSDM USB card slot and not in the J_R3_PCIE_PWR connector slot To locate IDSDM module see the System board jumpers and connectors section 2 Align IDSDM module with the connector on the system board 3 Press the IDSDM module until it is firmly seated in the connector on the syste...

Page 133: ...ines listed in the Safety instructions on page 26 2 Follow the procedure listed in the Before working inside your system on page 27 3 Remove the IDSDM module Steps 1 Locate the MicroSD card slot on the IDSDM module and press the card to partially release it from the slot For more information about the slot location see System board jumpers and connectors section 2 Hold the MicroSD card and remove ...

Page 134: ...ard Port is enabled in System Setup NOTE Ensure that you install the MicroSD cards into the same slots based on the labels you had marked on the cards during removal Steps 1 Locate the MicroSD card slot on the IDSDM module Orient the MicroSD card appropriately and insert the contact pin end of the card into the slot To locate IDSDM see the System board jumpers and connectors section NOTE The slot ...

Page 135: ...cedure listed in the Before working inside your system on page 27 3 Remove the BOSS card The BOSS card removal is similar to removing expansion card from the expansion card riser Steps 1 Using the Phillips 1 screwdriver remove the screws securing the M 2 SSD module to the BOSS card 2 Pull the M 2 SSD module to disconnect from the BOSS card connector NOTE The numbers on the image do not depict the ...

Page 136: ...e working inside your system on page 27 3 Remove the BOSS card Removing BOSS card is similar to removing expansion card from the expansion card riser Steps 1 Align the M 2 SSD module at an angle with the BOSS card connector 2 Insert the M 2 SSD module until it is firmly seated in the BOSS card connector 3 Using the Phillips 1 screwdriver secure the M 2 SSD module on the BOSS card with the screw 13...

Page 137: ...card riser 2 Follow the procedure listed in the After working inside your system on page 27 BOSS S2 card optional Removing the BOSS card filler Prerequisites Follow the safety guidelines listed in the safety instructions Steps Press and pull the BOSS card filler out from the BOSS S2 controller card module bay Installing and removing system components 137 ...

Page 138: ... the BOSS card filler Prerequisites 1 Follow the safety guidelines listed in the Safety instructions on page 26 Steps Align the BOSS card filler with the BOSS S2 controller card module bay and push it into the bay until it clicks into place Figure 117 Installing the BOSS card filler 138 Installing and removing system components ...

Page 139: ...ing the Phillips 1 screwdriver remove the M3 x 0 05 x 4 5 mm screw that secures the M 2 SSD to the BOSS S2 card carrier 4 Slide the M 2 SSD out and up from the BOSS S2 card carrier Figure 119 Removing the M 2 SSD 5 Disconnect the BOSS power cable and the BOSS signal cable from the system board 6 Using the Phillips 1 screwdriver remove the M3 x 0 05 x 4 5 mm screw that secures the BOSS S2 controlle...

Page 140: ...nal cable from the BOSS S2 controller card module Next steps 1 Replace the BOSS S2 controller card module or Replace the BOSS card filler Installing the BOSS S2 controller card module Prerequisites 1 Follow the safety guidelines listed in the Safety instructions on page 26 2 Follow the procedure listed in the Before working inside your system on page 27 140 Installing and removing system component...

Page 141: ...the chassis until it is secured 4 Using the Phillips 1 screwdriver secure the BOSS S2 controller card module with the M3 x 0 05 x 4 5 mm screw 5 Connect the BOSS power cable and the BOSS signal cable to the connectors on the system board Figure 123 Installing the BOSS S2 controller card module 6 Align the M 2 SSD at an angle with the BOSS S2 card carrier 7 Insert the M 2 SSD until it is firmly sea...

Page 142: ... card carrier Next steps 1 Follow the procedure listed in the After working inside your system on page 27 System battery Replacing the system battery Prerequisites WARNING There is a danger of a new battery exploding if it is incorrectly installed Replace the battery only with the same or equivalent type That is recommended by the manufacturer Discard used batteries according 142 Installing and re...

Page 143: ...expansion cards 4 Remove the expansion card risers Steps 1 To remove the battery a Use a plastic scribe to pry out the system battery CAUTION To avoid damage to the battery connector you must firmly support the connector while installing or removing a battery Figure 126 Removing the system battery 2 To install a new system battery a Hold the battery with the positive side facing up and slide it un...

Page 144: ...tem Setup and if the time and date are still incorrect see Getting help section Optional internal USB card NOTE To locate the internal USB port on the system board see the System board jumpers and connectors section Removing the internal USB card Prerequisites CAUTION To avoid interference with other components in the server the maximum permissible dimensions of the USB memory key are 15 9 mm wide...

Page 145: ...e listed in Before working inside your system on page 27 3 Remove the expansion card risers Steps 1 Connect the USB key to the internal USB card NOTE Ensure to install the internal USB card in the IDSDM USB card slot and not in the J_R3_PCIE_PWR connector slot 2 Align the internal USB card with the connector on the system board and press firmly until the internal USB card is seated Installing and ...

Page 146: ...e Before working inside your system on page 27 3 Remove the expansion card riser NOTE Ensure that you note the routing of the cables as you remove them from the system board Route the cable properly when you replace it to prevent the cable from being pinched or crimped Steps 1 Disconnect the intrusion switch cable from the connector on the rear I O board 2 Using a Phillips 2 screwdriver loosen the...

Page 147: ...hat you note the routing of the cables as you remove them from the system board Route the cable properly when you replace it to prevent the cable from being pinched or crimped Steps 1 Align the guides on the intrusion switch module with the standoffs on the system 2 Slide the intrusion switch module into the slot in the system until firmly seated 3 Using a Phillips 2 screwdriver tighten the screw ...

Page 148: ...e safety guidelines listed in the Safety instructions on page 26 2 Follow the procedure listed in the Before working inside your system on page 27 3 Remove the expansion card riser Steps 1 Open the blue latch to disengage the OCP card 2 Push the OCP card towards the rear end of the system to disconnect from the connector on the system board 3 Slide the OCP card out of the slot on the system 148 In...

Page 149: ...emoving the OCP card 4 If the OCP card is not going to be replaced install a filler bracket Figure 133 Installation of filler bracket Next steps 1 Replace the OCP card Installing and removing system components 149 ...

Page 150: ...nstalled remove the filler bracket Figure 134 Removal of filler bracket 2 Open the blue latch on the system board 3 Slide the OCP card into the slot in the system 4 Push until the OCP card is connected to the connector on the system board 5 Close the latch to lock the OCP card to the system NOTE The numbers on the image do not depict the exact steps The numbers are for representation of sequence 1...

Page 151: ...state The active PSU supports 100 percent of the system load thus operating at higher efficiency The PSU in the sleep state monitors output voltage of the active PSU If the output voltage of the active PSU drops the PSU in the sleep state returns to an active output state If having both PSUs active is more efficient than having one PSU in the sleep state the active PSU can also activate the sleepi...

Page 152: ...cks into place Removing a power supply unit Prerequisites CAUTION The system requires one power supply unit PSU for normal operation On power redundant systems remove and replace only one PSU at a time in a system that is powered on 1 Follow the safety guidelines listed in the Safety instructions on page 26 2 Disconnect the power cable from the power outlet and from the PSU you intend to remove 3 ...

Page 153: ... the Safety instructions on page 26 2 For systems that support redundant PSU ensure that both the PSUs are of the same type and have the same maximum output power NOTE The maximum output power shown in watts is listed on the PSU label 3 Remove the PSU blank Steps Slide the PSU into the PSU bay until the release latch snaps into place Installing and removing system components 153 ...

Page 154: ...gnize the PSU and determine its status The PSU redundancy may not occur until discovery is complete The PSU status indicator turns green to indicate that the PSU is functioning properly Trusted Platform Module Upgrading the Trusted Platform Module Prerequisites NOTE Ensure that your operating system supports the version of the TPM module being installed Ensure that you download and install the lat...

Page 155: ...nector such that the plastic rivet aligns with the slot on the system board 3 Press the plastic rivet until the rivet snaps into place 4 Replace the screw that secures the TPM to the system board Figure 138 Installing the TPM Initializing TPM for users Steps 1 Initialize the TPM For more information see Initializing the TPM for users 2 The TPM Status changes to Enabled Activated Initializing the T...

Page 156: ...stem or program before you can access the encrypted data on your drives 1 Follow the safety guidelines listed in the Safety instructions on page 26 2 Follow the procedure listed in the Before working inside your system on page 27 3 Remove the following components a Air shroud if installed b Cooling fan cage assembly c Heat sink d Processor e Memory modules f Expansion card risers g IDSDM module if...

Page 157: ...ocation 2 Using the system board holder and plunger slide the system board towards the front of the system 3 Lift the system board out of the chassis Figure 140 Removing the system board Installing and removing system components 157 ...

Page 158: ...at are listed in the removing the system board section Steps 1 Unpack the new system board assembly CAUTION Do not lift the system board by holding a memory module processor or other components CAUTION Take care not to damage the system identification button while placing the system board into the chassis 2 Holding the system board holder and plunger lower the system board into the system 3 Slide ...

Page 159: ...nstalled k Rear drive cage 2 Reconnect all cables to the system board NOTE Ensure that the cables inside the system are routed along the chassis wall and secured using the cable securing bracket 3 Ensure that you perform the following steps a Use the Easy Restore feature to restore the Service Tag See the Restoring the system by using the Easy Restore feature section b If the service tag is not ba...

Page 160: ...reated Hardware Server Profile press F10 NOTE When the restore process is complete BIOS prompts to restore the system configuration data 4 To restore the system configuration data press Y 5 To use the default configuration settings press N NOTE After the restore process is complete system reboots NOTE If restoring the Service Tag is successful you can check the Service Tag information in the Syste...

Page 161: ...e LOM card and rear I O board Installing the LOM card and rear I O board Prerequisites 1 Follow the safety guidelines listed in the Safety instructions on page 26 2 Follow the procedure listed in the Before working inside your system on page 27 3 Remove the system board Steps 1 Align the connectors and slots on the LOM card or rear I O board with the connector and standoffs on the system board 2 P...

Page 162: ... 144 Installing the LOM card and rear I O board Next steps 1 Install the system board 2 Follow the procedure listed in After working inside your system on page 27 162 Installing and removing system components ...

Page 163: ...Standard PCIe adapter LP FH See Installing the LOM card and rear I O board Network cards OCP See Installing the OCP card PCIe SSD card See Installing an expansion card into the expansion card riser Power cords Power supplies See Installing a power supply unit Quick sync C70VC PE 8XK5Y OEM SD cards See Installing the MicroSD card TPM JD9CH See Upgrading the Trusted Platform Module Processor enablem...

Page 164: ...ller card module 1 or 2 BOSS S2 card carrier 1 or 2 M 2 SSD 2 M 2 240 GB information label 2 M 2 480 GB information label 1 BOSS card filler 1 Tech sheet To remove the BOSS blank 1 Power off the system and remove the system cover 2 Use a screwdriver to push out the BOSS blank from inside of the BOSS S2 controller card module slot Figure 145 Removing the BOSS blank To install the BOSS blank 1 Power...

Page 165: ...cable after inserting the BOSS S2 controller card module into the system To remove the BOSS S2 controller card module 1 Power off the system and remove the system cover 2 Remove the M 2 SSD To remove the M 2 SSD see removing the BOSS S2 controller card module steps 1 to 4 3 Remove the BOSS S2 controller card module To remove the BOSS S2 controller card module see removing the BOSS S2 controller ca...

Page 166: ...t be installed in the system if not available install the XGMI cable from the kit for better performance of the system with GPUs installed Refer to the connect the XGMI cable section to know how to connect the XGMI cable Before you begin follow the safefy guidelines and before working inside the system instructions 1 Remove the standard cooling fans and install the High performance silver grade fa...

Page 167: ...licable connect the power cables to the GPU To know the connectors for GPU on the system board see the System board jumpers and connectors topic Refer to the GPU power cable matrix to know about the requirement of cable for the GPU Table 35 GPU power cable matrix Category Description Type Vendor Cable Cable quantity GPU CRD GRPHC NVIDIA T4 16GB 70W L HH and HL NVIDIA Not required Not required GPU ...

Page 168: ...ed GPU risers 9 Install the GPU air shroud top cover 10 Install the foam on the system cover To install the foam a Place the system cover with the System Information Lable SIL side facing up b For easier handling peel off a small section of the adhesive cover and align the foam with the system cover c Remove rest of the adhesive cover and install foam on the system cover d Press along the length o...

Page 169: ... card For installation procedure of IDSDM see installing the IDSDM module section NOTE Ensure to install the IDSDM module in the IDSDM USB card port and not in the J_R3_PCIE_PWR connector port Figure 148 IDSDM port information Upgrade Kits 169 ...

Page 170: ...he IDSDM USB card port and not in the J_R3_PCIE_PWR connector port Figure 149 Internal USB card port information Serial COM port kit The serial COM port kit contains the components listed in the table Table 36 Serial COM port kit Components Quantity Werial COM port card 1 Cable 1 For installation procedure of the serial COM port see www dell com poweredgemanuals in the serial COM port section 170 ...

Page 171: ...ystem and reset the passwords To install components and cables correctly you must know the connectors on the system board Topics System board connectors System board jumper settings Disabling a forgotten password System board connectors Figure 150 System board jumpers and connectors Table 37 System board jumpers and connectors Item Connector Description 1 SL5_CPU2_PA4_SA1 PCIe NVMe SATA connector ...

Page 172: ...nnector 15 SIG_PWR_4 GPU power 16 MB_FRONT_VIDEO Front VGA 17 SL8_CPU1_PA2 PCIe NVMe connector 8 18 IO_RISER1 CPU1 Riser 1 19 SL7_CPU1_PB2 PCIe NVMe connector 7 20 BOSS_CARD_PWR BOSS card power 21 PWRD_EN PWRD_EN Jumpers 22 RGT_CP Right control panel 23 FAN_2U6 Fan 6 24 NVRAM_CLR NVRAM_CLR Jumpers 25 A16 A8 A15 A7 A14 A4 A13 A3 DIMMs for processor 1 channels E F G H 26 FAN2U5 Fan 5 27 SIG_PWR_2 Ba...

Page 173: ...the BIOS settings The BIOS interface is designed for advanced users Any change in the setting could prevent your system from starting correctly and you might have potential loss of data Disabling a forgotten password The software security features of the system include a system password and a setup password The password jumper enables or disables password features and clears any password s current...

Page 174: ...h the jumper on pins 4 and 6 the system disables the new password s the next time it boots 5 Reconnect the system and all the attached peripherals 6 Power off the system 7 Remove the system cover 8 Move the jumper on the system board from pins 4 and 6 to pins 2 and 4 9 Replace the system cover 10 Reconnect the system to the electrical outlet and power on the system and all the attached peripherals...

Page 175: ...ator turns solid amber if there is a drive error Check the System Event Log to determine if the drive has an error Run the appropriate Online Diagnostics test Restart the system and run embedded diagnostics ePSA If the drives are configured in a RAID array restart the system and enter the host adapter configuration utility program Temperature indicator The indicator turns solid amber if the system...

Page 176: ...stallation guidelines section System health and system ID indicator codes The system health and system ID indicator is located on the left control panel of the system Figure 152 System health and system ID indicator Table 40 System health and system ID indicator codes System health and system ID indicator code Condition Solid blue Indicates that the system is powered on is healthy and system ID mo...

Page 177: ... amber Indicates that the iDRAC Quick Sync 2 hardware is not responding properly Restart the system If the problem persists see the Getting help section iDRAC Direct LED indicator codes The iDRAC Direct LED indicator lights up to indicate that the port is connected and is being used as a part of the iDRAC subsystem You can configure iDRAC Direct by using a USB to micro USB type AB cable which you ...

Page 178: ...s and hold the right button to increase scrolling speed Release the button to stop NOTE The display stops scrolling when the button is released After 45 seconds of inactivity the display starts scrolling 4 LCD display Displays the system information status and error messages or iDRAC IP address Viewing Home screen The Home screen displays user configurable information about the system This screen ...

Page 179: ...tion Table 45 View menu Option Description iDRAC IP Displays the IPv4 or IPv6 addresses for iDRAC9 Addresses include DNS Primary and Secondary Gateway IP and Subnet IPv6 does not have Subnet MAC Displays the MAC addresses for iDRAC iSCSI or Network devices Name Displays the name of the Host Model or User String for the system Number Displays the Asset tag or the Service tag for the system Power Di...

Page 180: ...Us have an illuminated translucent handle that serves as an indicator The indicator shows if power is present or if a power fault has occurred Figure 155 AC PSU status indicator 1 AC PSU handle 2 Socket 3 Release latch Table 47 AC PSU status indicator codes Power indicator codes Condition Green Indicates that a valid power source is connected to the PSU and the PSU is operational Blinking amber In...

Page 181: ...ng amber Indicates an issue with the PSU Not powered on Indicates that the power is not connected to the PSU Blinking green When hot plugging a PSU it blinks green five times at a rate of 4 Hz and powers off This indicates a PSU mismatch due to efficiency feature set health status or supported voltage CAUTION If two PSUs are installed both the PSUs must have the same type of label for example Exte...

Page 182: ... green amber and then powers off Indicates that there is an expected drive failure Blinks amber four times per second Indicates that the drive has failed Blinks green slowly Indicates that the drive is rebuilding Solid green Indicates that the drive is online Blinks green for three seconds amber for three seconds and then powers off after six seconds Indicates that the rebuild has stopped Using sy...

Page 183: ...if your system does not boot Steps 1 When the system is booting press F11 2 Use the up arrow and down arrow keys to select System Utilities Launch Diagnostics 3 Alternatively when the system is booting press F10 select Hardware Diagnostics Run Hardware Diagnostics The ePSA Pre boot System Assessment window is displayed listing all devices detected in the system The diagnostics starts executing the...

Page 184: ...com support home 2 Select your country from the drop down menu on the lower right corner of the page 3 For customized support a Enter the system Service Tag in the Enter a Service Tag Serial Number Service Request Model or Keyword field b Click Submit The support page that lists the various support categories is displayed 4 For general support a Select your product category b Select your product s...

Page 185: ... storage and networking devices By installing and setting up a SupportAssist application in your IT environment you can receive the following benefits Automated issue detection SupportAssist monitors your Dell EMC devices and automatically detects hardware issues both proactively and predictively Automated case creation When an issue is detected SupportAssist automatically opens a support case wit...

Page 186: ...ion Guide included with your rail solution For information about setting up your system see the Getting Started Guide document that is shipped with your system www dell com poweredgemanuals Configuring your system For information about the iDRAC features configuring and logging in to iDRAC and managing your system remotely see the Integrated Dell Remote Access Controller User s Guide For informati...

Page 187: ...ge Server Administrator For information about installing and using Dell SupportAssist see the Dell EMC SupportAssist Enterprise User s Guide https www dell com serviceabilitytools For information about partner programs enterprise systems management see the OpenManage Connections Enterprise Systems Management documents www dell com openmanagemanuals Working with the Dell PowerEdge RAID controllers ...

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