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Dell EMC DSS 9000J, Manual

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Task

Document

Location

agents that monitor system components, see the 
Error Code Lookup.

Fan Control Board firmware 
update and Set Chassis Type 
procedure

For information about updating the Fan Control 
Board firmware and setting the chassis type to 
accommodate either PowerEdge C6320 or 
PowerEdge C6320p sleds in the PowerEdge 
C6300 enclosure, see the Fan Control Board 
firmware update and Set Chassis Type procedure 
section in this document.

Dell.com/poweredgemanuals

Troubleshooting your system

For information about identifying and 
troubleshooting the PowerEdge server issues, see 
the Server Troubleshooting Guide.

Dell.com/poweredgemanuals

10

Installation and Service Manual
Documentation resources

Summary of Contents for DSS 9000J

Page 1: ...Dell EMC DSS 9000J Regulatory Model B08B Series Regulatory Type B08B002 ...

Page 2: ...amage to hardware or loss of data and tells you how to avoid the problem WARNING A WARNING indicates a potential for property damage personal injury or death 2018 Dell Inc or its subsidiaries All rights reserved Dell EMC and other trademarks are trademarks of Dell Inc or its subsidiaries Other trademarks may be trademarks of their respective owners 2018 11 Rev A01 ...

Page 3: ... 13 Expanded operating temperature restrictions 14 4 Installing and removing server components 15 Safety instructions 15 Before working inside your system 15 After working inside your system 15 Recommended tools 16 Hard drive 16 Removing 3 5 inch hard drive from a tray 16 Installing 3 5 inch hard drive into a tray 24 Removing 2 5 inch hard drive from a tray 32 Installing 2 5 inch hard drive into a...

Page 4: ...5 Getting help 71 Contacting Dell 71 Documentation feedback 71 4 Installation and Service Manual Contents ...

Page 5: ...a and power cabling usage 3 SAS expander board Controller card which allows the expansion of storage capacity External connections are supported through a SAS cable 4 Hot swap HDD bay Supports twelve 3 5 inch or twelve 2 5 inch HDDs 5 HDD backplaneHDD backplane Supports four HDD modules each server contains three HDD backplanes 6 Sled chassis Full width 1U chassis 7 External SAS port Through SAS p...

Page 6: ...inch Weight fully loaded 21 12 kg 46 56 lb HDD Indicator codes The expansion adapter has LED headers that correspond to access activity and link status Broadcom 9300 4i4e Table 3 Broadcom 9300 4i4e LED state HDD state Green LED Amber LED 1 Empty Off Off 2 Online On Off 3 Identify Prepare for removal Blinking Off 4 Rebuild NA NA 5 Fault On Off Broadcom 9380 4i4e 6 Installation and Service Manual Ov...

Page 7: ...system is identified by a unique Express Service Code and Service Tag number The Express Service Code and Service Tag are found on the front of the system by pulling out the information tag Alternatively the information may be on a sticker on the chassis of the system This information is used by Dell to route support calls to the appropriate personnel Figure 3 Service Tag location Installation and...

Page 8: ...or the Getting Started Guide document that is shipped with your system For information about installing the system into a rack see the Rack documentation included with the Getting Started With Your System document that is shipped with your system For information about installing the system into the enclosure see the Getting Started Guide document that is shipped with your system For information ab...

Page 9: ...tion about installing using and troubleshooting Dell OpenManage Essentials see the Dell OpenManage Essentials User s Guide Dell com openmanagemanuals OpenManage Essentials For information about installing and using Dell SupportAssist see the Dell EMC SupportAssist Enterprise User s Guide Dell com serviceabilitytools For information about partner programs enterprise systems management see the OpenM...

Page 10: ...ccommodate either PowerEdge C6320 or PowerEdge C6320p sleds in the PowerEdge C6300 enclosure see the Fan Control Board firmware update and Set Chassis Type procedure section in this document Dell com poweredgemanuals Troubleshooting your system For information about identifying and troubleshooting the PowerEdge server issues see the Server Troubleshooting Guide Dell com poweredgemanuals 10 Install...

Page 11: ... direct sunlight Fresh air For information about fresh air see Expanded Operating Temperature section Maximum temperature gradient operation and storage 20 C h 36 F h Relative humidity specifications Table 7 Relative humidity specifications Relative humidity Specifications Storage 5 to 95 RH with 33 C 91 F maximum dew point Atmosphere must be non condensing at all times Operating 10 to 80 relative...

Page 12: ...7 ft above 950 m 3 117 ft 35 C to 40 C 95 F to 104 F Maximum temperature is reduced by 1 C 175 m 1 F 319 ft above 950 m 3 117 ft 40 C to 45 C 104 F to 113 F Maximum temperature is reduced by 1 C 125 m 1 F 228 ft above 950 m 3 117 ft Particulate and gaseous contamination specifications The following table defines the limitations that help avoid any equipment damage or failure from particulates and ...

Page 13: ...ions Copper coupon corrosion rate 300 Å month per Class G1 as defined by ANSI ISA71 04 1985 Silver coupon corrosion rate 200 Å month as defined by AHSRAE TC9 9 NOTE Maximum corrosive contaminant levels measured at 50 relative humidity Standard operating temperature specifications Table 14 Standard operating temperature specifications Standard operating temperature Specifications Continuous operati...

Page 14: ... its annual operating hours For temperatures between 40 C and 45 C 104 F and 113 F de rate maximum allowable temperature by 1 C per 125 m above 950 m 1 F per 228 ft NOTE When operating in the expanded temperature range system performance may be impacted NOTE When operating in the expanded temperature range ambient temperature warnings may be reported on the LCD panel and in the System Event Log Ex...

Page 15: ...age NOTE Dell recommends that you always use a static mat and static strap while working on components inside the system NOTE To ensure proper operation and cooling all bays in the system and system fans must be populated always with a component or with a blank Before working inside your system Prerequisite Follow the safety guidelines listed in Safety instructions Steps 1 Turn off the server incl...

Page 16: ...TION Before attempting to remove or install a hard drive while the system is running see the documentation for the storage controller card to ensure that the host adapter is configured correctly to support hot swappable hard drive removal and insertion CAUTION Do not turn off or restart your system while the hard drive is being formatted Doing so can cause a hard drive failure Use only hard drives...

Page 17: ...Figure 4 Releasing the HDD tray Installation and Service Manual Installing and removing server components 17 ...

Page 18: ...3 Remove the HDD tray from the server 18 Installation and Service Manual Installing and removing server components ...

Page 19: ...Figure 5 Removing the HDD tray Installation and Service Manual Installing and removing server components 19 ...

Page 20: ...4 Grasp the locking lever on the HDD carrier 5 Rotate the locking lever to a 90 angle The HDD disengages from the backplane 20 Installation and Service Manual Installing and removing server components ...

Page 21: ...Figure 6 Unlocking the 3 5 inch HDD assembly Installation and Service Manual Installing and removing server components 21 ...

Page 22: ... the chassis Figure 7 Removing the 3 5 inch HDD assembly 7 Remove the screws securing the HDD to the HDD carrier 8 Lift up the HDD to separate it from the HDD carrier 22 Installation and Service Manual Installing and removing server components ...

Page 23: ...Figure 8 Removing the 3 5 inch HDD Installation and Service Manual Installing and removing server components 23 ...

Page 24: ... the Safety instructions section 2 Complete the procedure listed in Before working inside your system Steps 1 Align the HDD in the HDD carrier Make sure the screw holes on the HDD are aligned with the screw holes on the HDD carrier 2 Place the HDD in the HDD carrier and secure with the provided screws Figure 9 Installing the 3 5 inch HDD 24 Installation and Service Manual Installing and removing s...

Page 25: ...Installation and Service Manual Installing and removing server components 25 ...

Page 26: ... 32 screw 4 1 per HDD 6 0 2 3 Grasp the locking lever on the HDD carrier and pull up to a 90 angle 4 Lower the HDD assembly in place and align the studs with the slots on the partition walls 26 Installation and Service Manual Installing and removing server components ...

Page 27: ...Figure 10 Installing the 3 5 inch HDD assembly Installation and Service Manual Installing and removing server components 27 ...

Page 28: ...5 Lower the locking lever until it touches the stop point on the HDD carrier 28 Installation and Service Manual Installing and removing server components ...

Page 29: ...Figure 11 Installing the 3 5 inch HDD assembly Installation and Service Manual Installing and removing server components 29 ...

Page 30: ...HDDs on the HDD tray 7 Push the HDD tray in until it is fully seated in the chassis The HDD tray locks in place after it is properly seated 30 Installation and Service Manual Installing and removing server components ...

Page 31: ...Figure 12 Installing the HDD tray Installation and Service Manual Installing and removing server components 31 ...

Page 32: ...oling all empty hard drive slots must have hard drive blanks installed Steps 1 Grasp the tray handle with one hand and use your thumb to push the plunger up to release the HDD tray 2 Continue to hold the plunger and use the tray handle to pull the tray out from the chassis 3 Remove the HDD tray from the server 4 Grasp the locking lever on the HDD carrier 5 Rotate the locking lever to a 90 angle Th...

Page 33: ...Figure 13 Unlocking the 2 5 inch HDD assembly Installation and Service Manual Installing and removing server components 33 ...

Page 34: ...6 Lift the HDD assembly up to remove from the chassis 34 Installation and Service Manual Installing and removing server components ...

Page 35: ...Figure 14 Removing the 2 5 inch HDD assembly Installation and Service Manual Installing and removing server components 35 ...

Page 36: ... Remove the screws securing the HDD assembly to the HDD carrier 8 Lift up the HDD assembly to separate it from the HDD carrier 36 Installation and Service Manual Installing and removing server components ...

Page 37: ...Figure 15 Removing the 2 5 inch HDD assembly from the HDD carrier Installation and Service Manual Installing and removing server components 37 ...

Page 38: ...9 Remove the screws securing the HDD to the adapter bracket 10 Remove the HDD from the adapter bracket 38 Installation and Service Manual Installing and removing server components ...

Page 39: ...Figure 16 Removing the 2 5 inch HDD Installation and Service Manual Installing and removing server components 39 ...

Page 40: ...uidelines listed in the Safety instructions section 2 Complete the procedure listed in Before working inside your system Steps 1 Align the HDD in the adapter bracket Make sure the screw holes on the HDD are aligned with the screw holes on the adapter bracket 2 Secure the HDD and adapter bracket with the provided screws 40 Installation and Service Manual Installing and removing server components ...

Page 41: ...Figure 17 Installing the 2 5 inch HDD Installation and Service Manual Installing and removing server components 41 ...

Page 42: ...lign the HDD assembly in the HDD carrier Make sure the screw holes on the HDD assembly are aligned with the screw holes on the HDD carrier 4 Place the HDD assembly in the HDD carrier and secure with the provided screws 42 Installation and Service Manual Installing and removing server components ...

Page 43: ...Figure 18 Installing the 2 5 inch HDD assembly to the HDD carrier Installation and Service Manual Installing and removing server components 43 ...

Page 44: ...M3 screw 5 1 per HDD 6 0 2 5 Grasp the locking lever on the HDD carrier and pull up to a 90 angle 6 Lower the HDD assembly in place and align the studs with the slots on the partition walls 44 Installation and Service Manual Installing and removing server components ...

Page 45: ...Figure 19 Installing the 2 5 inch HDD assembly Installation and Service Manual Installing and removing server components 45 ...

Page 46: ...7 Lower the locking lever until it touches the stop point on the HDD carrier 46 Installation and Service Manual Installing and removing server components ...

Page 47: ...Figure 20 Installing the 2 5 inch HDD assembly Installation and Service Manual Installing and removing server components 47 ...

Page 48: ... NPDB Removing NPDB Prerequisites 1 Ensure that you read the Safety instructions 2 Complete the procedure listed in Before working inside your system Steps 1 Disconnect all cables from the NPDB 2 Remove the securing screw from the NPDB 3 Lift the NPDB to remove from the chassis 48 Installation and Service Manual Installing and removing server components ...

Page 49: ...Figure 21 Removing the NPDB Installation and Service Manual Installing and removing server components 49 ...

Page 50: ...system Installing NPDB Prerequisite Ensure that you read the Safety instructions Steps 1 Align the screw holes on the NPDB to the screw posts on the chassis 2 Lower the NPDB in place 3 Secure the NPDB with the screws 50 Installation and Service Manual Installing and removing server components ...

Page 51: ...Figure 22 Installing the NPDB Installation and Service Manual Installing and removing server components 51 ...

Page 52: ...your system Hard drive backplane Removing HDD backplane Prerequisites 1 Ensure that you read the Safety instructions 2 Complete the procedure listed in Before working inside your system 3 Remove the 3 5 inch or 2 5 inch hot swappable HDDs Steps 1 Pull up the latches on each side to release and remove the plastic clip at the top of HDD backplane 52 Installation and Service Manual Installing and rem...

Page 53: ...Figure 24 Removing the plastic clip 2 Disconnect the power or signal cable connectors from both sides of the HDD backplane Installation and Service Manual Installing and removing server components 53 ...

Page 54: ...3 Lift up the HDD backplane to remove from the chassis 54 Installation and Service Manual Installing and removing server components ...

Page 55: ...Figure 25 Removing the HDD backplane Installation and Service Manual Installing and removing server components 55 ...

Page 56: ...fety instructions 2 Complete the procedure listed in Before working inside your system Steps 1 Align the HDD backplane over the chassis making sure the HDD connection slots on the backplane are positioned on the bottom 2 Slide the HDD backplane in place and press down to seat the backplane properly 56 Installation and Service Manual Installing and removing server components ...

Page 57: ...Figure 26 Installing the HDD backplane Installation and Service Manual Installing and removing server components 57 ...

Page 58: ...he plastic clip over the HDD backplane and chassis brace 4 Press down on the locking latches to secure the HDD backplane on the chassis 58 Installation and Service Manual Installing and removing server components ...

Page 59: ...Figure 27 Installing the plastic clip Installation and Service Manual Installing and removing server components 59 ...

Page 60: ... expander board Prerequisites 1 Ensure that you read the Safety instructions 2 Complete the procedure listed in Before working inside your system Steps 1 Remove the screw securing the SAS expander board 2 Slide the SAS expander board as shown in the figure 3 Remove the SAS expander board 60 Installation and Service Manual Installing and removing server components ...

Page 61: ...Figure 28 Removing the SAS expander board Installation and Service Manual Installing and removing server components 61 ...

Page 62: ... the Safety instructions 2 Complete the procedure listed in Before working inside your system Steps 1 Align the locking wells on the SAS expander board to the locking posts on the chassis 2 Install the SAS expander board and slide as shown in the following illustration 3 Secure with the provided screw 62 Installation and Service Manual Installing and removing server components ...

Page 63: ...Figure 29 Installing the SAS expander board Installation and Service Manual Installing and removing server components 63 ...

Page 64: ...structions 2 Complete the procedure listed in Before working inside your system 3 Remove the 3 5 inch or 2 5 inch hot swappable HDDs Steps 1 Locate the power cable connecting the CMA to the NPDB Disconnect it from the NPDB 2 Locate the signal cables connected to the PCIe raid or Mini PERC slot see your specific configuration for the connection type Disconnect the signal cable from the slot 64 Inst...

Page 65: ...ow be on the tray side of the chassis 5 Remove the CMA screw connected to the rear of the hard drive tray 6 Disconnect the cables from the SAS expander board and pull them out of the hard drive tray 7 Remove the CMA from the chassis Make sure the cable ends do not catch on any components during removal to avoid damaging the server or the cables Installation and Service Manual Installing and removi...

Page 66: ...ng inside your system Installing CMA in the hard drive tray Prerequisites 1 Ensure that you read the Safety instructions 2 Complete the procedure listed in Before working inside your system Steps 1 Orient the CMA assembly as shown in the figure below 66 Installation and Service Manual Installing and removing server components ...

Page 67: ...Figure 32 Completed CMA assembly Installation and Service Manual Installing and removing server components 67 ...

Page 68: ... the connectors on the SAS expander board 3 Attach the end of the CMA arm over the flange on the supporting wall and insert the CMA screw 4 Grasp the cables on the remaining side and run them through the middle wall of the chassis 5 Align the CMA arm with the screw hole on the rear of the chassis 68 Installation and Service Manual Installing and removing server components ...

Page 69: ...Figure 33 Installing a CMA in a hard drive tray Installation and Service Manual Installing and removing server components 69 ...

Page 70: ...CIe raid or Mini PERC slots This step is dependent on the specific configuration 7 Connect the power cable to the NPDB Next steps 1 Install the 3 5 inch or 2 5 inch hot swappable HDD 2 Complete the procedure listed in After working inside your system 70 Installation and Service Manual Installing and removing server components ...

Page 71: ...pport a Enter your system Service Tag in the Enter your Service Tag field b Click Submit The support page that lists the various support categories is displayed 4 For general support a Select your product category b Select your product segment c Select your product The support page that lists the various support categories is displayed 5 For contact details of Dell Global Technical Support a Click...

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