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Feature

Specifications

Wattage

290W PSU (APFC)

290W PSU (EPA Bronze)

365 W PSU (EPA Gold)

Security hardware

Table 15. Security hardware

Feature

Specifications

Security HW

Data wipe via BIOS (Secure Erase)

Regulatory and Environmental Compliance

Table 16. Regulatory and Environmental Compliance

Feature

Specifications

Regulatory and Environmental Compliance

Energy Star 7.1 (available in selected configurations only)

EPEAT Registered (for selected configurations only). For 
specific country participation and rating, please visit 

www.epeat.net

CCC/CECP (China only)

1 Million Hr MTBF (China only, Post-RTS)

Temperature range

Operating :10°C to 35°C (50°F to 95°F)

Storage: -40°C to 65°C (-40°F to 149°F

Relative humidity

Operating : 20% to 80% (*Max dew point temperature = 
26°C) (non-condensing)

Storage: 5% to 95% (+Max dew point temperature = 33°C) 
(non-condensing)

Airborne contaminant level

G1 as defined by ISA-S71.04-1985

Vibration

Vibration (maximum)*: operating=0.26 GRMS; Storage=1.37 
GRMS

Shock

Shock (maximum): operating=40 G†; Storage=105 G‡

16

Technical specifications

Summary of Contents for ChengMing 3988

Page 1: ...ChengMing 3988 Setup and specification guide Regulatory Model D19M Regulatory Type D19M005 ...

Page 2: ...age to hardware or loss of data and tells you how to avoid the problem WARNING A WARNING indicates a potential for property damage personal injury or death 2019 2020 Dell Inc or its subsidiaries All rights reserved Dell EMC and other trademarks are trademarks of Dell Inc or its subsidiaries Other trademarks may be trademarks of their respective owners 2019 08 Rev A00 ...

Page 3: ...fications 15 Security hardware 16 Regulatory and Environmental Compliance 16 4 System setup 17 Boot Sequence 17 Navigation Keys 17 System Setup options 18 Updating the BIOS in Windows 23 System and setup password 24 Assigning a system setup password 24 Deleting or changing an existing system setup password 25 5 Software 26 Operating system 26 Downloading drivers 26 Intel chipset drivers 26 Serial ...

Page 4: ...Set up your computer 1 Connect the keyboard and mouse 2 Connect to your network using a cable 1 4 Set up your computer ...

Page 5: ...3 Connect the display 4 Connect the power cable Set up your computer 5 ...

Page 6: ...5 Press the power button 6 Set up your computer ...

Page 7: ...6 Follow the instructions on the screen to finish Windows setup a Connect to a network b Sign in to your Microsoft account or create a new account Set up your computer 7 ...

Page 8: ...7 Locate Dell apps Table 1 Locate Dell apps Register your computer Dell Help Support SupportAssist Check and update your computer 8 Set up your computer ...

Page 9: ...w System front view 1 Optical drive 2 Power button and power status light 3 Hard drive activity light 4 Universal audio jack 5 USB 3 1 Gen 4 ports System back view Back view ChengMing 3988 Refresh 2 Chassis overview 9 ...

Page 10: ...board 5 USB 2 0 ports 4 6 Expansion card slots 7 Power supply diagnostic button 8 Power diagnostic light 9 Power connector port 10 Padlock ring 11 Kensington security slot 12 Network port 13 Service tag 14 PS2 port for mouse 15 Serial port 10 Chassis overview ...

Page 11: ...Operating system Memory specifications Ports and connectors Communications Video Audio specifications Storage Power supply specifications Security hardware Regulatory and Environmental Compliance Physical specifications Table 2 Dimensions and weight Feature Specifications Height 14 7 inch 373 7 mm Width 6 3 inch 160 mm Depth 11 4 inch 289 4 mm Weight 13 01 lb 5 9 kg System information Table 3 Syst...

Page 12: ... 8th Generation Core i7 8700 processor 12 MB Cache 6 cores 12 thread 65 W 3 2 GHz up to 4 6 GHz Intel UHD Graphics 630 with shared graphics memory Intel 9th Generation Celeron G4930 2 MB Cache 2 cores 2 Thread 54 W 3 2 GHz Intel UHD Graphics 610 with shared graphics memory Intel 9th Generation Pentium Gold G5420 4 MB Cache 2 cores 4 cores 54 W 3 8 GHz Intel UHD Graphics 610 with shared graphics me...

Page 13: ... NOTE The memory modules are customer replaceable units CRU and it can be upgraded Type Dual channel DDR4 Speed Speed Configuration1 2666 MHz Ports and connectors Table 6 External ports and connectors Description Values External Network One RJ 45 port USB Two USB 3 1 Gen1 ports Four USB 2 0 ports Audio One headset headphone and microphone combo port and one line out only Video One HDMI 1 4b port a...

Page 14: ...mber REALTEK RTL8111H PCI e Gigabit ethernet controller Transfer rate 10 100 1000 Table 9 Wireless module specifications Description Values Model number Intel Dual Band Wireless AC 3165 Transfer rate Up to 433 Mbps Frequency bands supported 2 4 GHz 5 GHz Wireless standards WiFi 802 11b g n Wi Fi 4 WiFi 802 11n Wi Fi 5 WiFi 802 11ac 80MHz Encryption 64 bit 128 bit WEP AES CCMP TKIP Bluetooth Blueto...

Page 15: ...figurations One 3 5 inch hard drive One M 2 2230 2280 NVMe solid state drive One 3 5 inch hard drive and one M 2 2230 2280 NVMe solid state drive One 3 5 inch hard drive one M 2 2230 2280 NVMe solid state drive and one or two 2 5 inch hard drive The primary drive of your computer varies with the storage configuration With a M 2 drive the M 2 drive is the primary drive and for computers without a M...

Page 16: ... Registered for selected configurations only For specific country participation and rating please visit www epeat net CCC CECP China only 1 Million Hr MTBF China only Post RTS Temperature range Operating 10 C to 35 C 50 F to 95 F Storage 40 C to 65 C 40 F to 149 F Relative humidity Operating 20 to 80 Max dew point temperature 26 C non condensing Storage 5 to 95 Max dew point temperature 33 C non c...

Page 17: ...boot menu by pressing F12 key The one time boot menu displays the devices that you can boot from including the diagnostic option The boot menu options are Removable Drive if available STXXXX Drive NOTE XXXX denotes the SATA drive number Optical Drive if available SATA Hard Drive if available Diagnostics NOTE Choosing Diagnostics displays the ePSA diagnostics screen The boot sequence screen also di...

Page 18: ...isplays Processor Type Core Count Processor ID Current Clock Speed Minimum Clock Speed Maximum Clock Speed Processor L2 Cache Processor L3 Cache HT Capable and 64 Bit Technology Device Information Displays SATA 0 SATA 1 SATA 2 SATA 3 LOM MAC Address Video Controller Boot Sequence Allows you to specify the order in which the computer attempts to find an operating system from the devices specified i...

Page 19: ...tion Allows you to enable or disable the integrated USB controller for Enable Boot Support Enable Front USB Ports Enable Rear USB Ports All the options are enabled by default Front USB Configuration Allows you to enable or disable the Front USB configuration The options are Front Port 1 Left Front Port 2 Right Front Port 3 Left Front Port 4 Right All the options are enabled by default denotes a US...

Page 20: ...nternal HDD 0 Password Allows you to set change or delete the password on the system s internal hard disk drive NOTE Successful password changes take effect immediately Default Setting Not set Internal HDD 2 Password Allows you to set change or delete the password on the system s internal hard disk drive NOTE Successful password changes take effect immediately Default Setting Not set Password Chan...

Page 21: ...esets to default setting Delete All Keys Deletes all the keys NOTE If you disable the Custom Mode all the changes made will be erased and the keys will restore to default settings Table 23 Intel Software Guard Extensions Option Description Intel SGX Enable Allows you to enable or disable the Intel Software Guard Extensions to provide a secured environment for running code storing sensitive informa...

Page 22: ...enable the USB devices to wake the computer from standby mode This option is enabled by default Block Sleep Allows you to block entering to sleep S3 state in OS environment This option is disabled by default Table 26 POST Behavior Option Description Numlock LED Allows you to enable or disable the Numlock feature when your computer starts This option is enabled by default Keyboard Errors Allows you...

Page 23: ...abled by default BIOS recovery Allows you to recover the corrupted BIOS conditions from the recovery files on the primary hard drive or an external USB key First Power On Date This option lets you set ownership date The option is disabled by default Table 29 System Logs Option Description BIOS Events Displays the system event log and allows you to Clear Log Mark all Entries Table 30 Advanced confi...

Page 24: ...d Password that you must enter to access and make changes to the BIOS settings of your computer You can create a system password and a setup password to secure your computer CAUTION The password features provide a basic level of security for the data on your computer CAUTION Anyone can access the data stored on your computer if it is not locked and left unattended NOTE System and setup password fe...

Page 25: ...y and press Enter The System Security screen is displayed 2 In the System Security screen verify that Password Status is Unlocked 3 Select System Password alter or delete the existing system password and press Enter or Tab 4 Select Setup Password alter or delete the existing setup password and press Enter or Tab NOTE If you change the System and or Setup password re enter the new password when pro...

Page 26: ...se the auto detect feature or manually browse for your model 4 Click Drivers and Downloads 5 Select the operating system installed on your 6 Scroll down the page and select the driver to install 7 Click Download File to download the driver for your 8 After the download is complete navigate to the folder where you saved the driver file 9 Double click the driver file icon and follow the instructions...

Page 27: ...Serial IO driver Verify if the drivers for Touchpad IR camera and keyboard and are installed Software 27 ...

Page 28: ... already installed in the computer Network drivers Install the WLAN and Bluetooth drivers from the Dell support site Table 33 Network drivers Before installation After installation Realtek Audio Verify if audio drivers are already installed in the computer 28 Software ...

Page 29: ...ter Installation Serial ATA drivers Install the latest Intel Rapid Storage driver for best performance Using the default Windows storage drivers is not recommended Verify if the default serial ATA drivers are installed in the computer Software 29 ...

Page 30: ...ne based support and service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues 1 Go to Dell com support 2 Select your support category 3 Verify your country or region in the Choose a Country Region drop down list at the bottom of the page 4 Select the appropriate service or s...

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