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Replacing the Palm Rest

NOTE:

 Before working inside your computer, read the safety information that shipped with your computer and follow

the steps in 

Before Working Inside Your Computer

. After working inside your computer, follow the instructions in 

After

Working Inside Your Computer

. For more safety best practices, see the Regulatory Compliance home page at dell.com/

regulatory_compliance. 

Topics:

Procedure

Post-requisites

Procedure

1. Slide the headset port into the slot on the palm rest and align the screw holes on the system board with the screw holes on the palm-

rest assembly.

2. Replace the screws that secure the system board to the palm-rest assembly.

Post-requisites

1. Replace the 

status-light board

.

2. Replace the 

power-adapter port

.

3. Replace the 

display assembly

.

4. Replace the 

speakers

.

5. Replace the 

I/O board

.

6. Replace the 

heat sink

.

7. Replace the 

base frame

.

8. Replace the 

keyboard

.

9. Replace the 

fan

.

10. Follow the procedure from step 3 to step 5 in replacing the 

hard drive

.

11. Replace the 

battery

.

12. Replace the 

base cover

.

36

54

Replacing the Palm Rest

Summary of Contents for 5000 Series

Page 1: ...Inspiron 15 5000 Series Service Manual Regulatory Model P39F Regulatory Type P39F001 ...

Page 2: ... the problem NOTE A WARNING indicates a potential for property damage personal injury or death Copyright 2014 Dell Inc All rights reserved This product is protected by U S and international copyright and intellectual property laws Dell and the Dell logo are trademarks of Dell Inc in the United States and or other jurisdictions All other marks and names mentioned herein may be trademarks of their r...

Page 3: ...sites 12 Procedure 12 6 Replacing the Battery 13 Procedure 13 Post requisites 13 7 Removing the Hard Drive 14 Prerequisites 14 Procedure 14 8 Replacing the Hard Drive 16 Procedure 16 Post requisites 16 9 Removing the Memory Modules 17 Prerequisites 17 Procedure 17 10 Replacing the Memory Modules 18 Procedure 18 Post requisites 18 11 Removing the Wireless Card 19 Prerequisites 19 Procedure 19 12 Re...

Page 4: ...17 Removing the Base Frame 29 Prerequisites 29 Procedure 29 18 Replacing the Base Frame 32 Procedure 32 Post requisites 32 19 Removing the Coin Cell Battery 33 Prerequisites 33 Procedure 33 20 Replacing the Coin Cell Battery 34 Procedure 34 Post requisites 34 21 Removing the Heat Sink 35 Prerequisites 35 Procedure 35 22 Replacing the Heat Sink 36 Procedure 36 Post requisites 36 23 Removing the I O...

Page 5: ...emoving the Power Adapter Port 43 Prerequisites 43 Procedure 43 30 Replacing the Power Adapter Port 44 Procedure 44 Post requisites 44 31 Removing the System Board 45 Prerequisites 45 Procedure 45 32 Replacing the System Board 47 Procedure 47 Post requisites 48 33 Removing the Display Assembly 49 Prerequisites 49 Procedure 49 34 Replacing the Display Assembly 51 Procedure 51 Post requisites 51 35 ...

Page 6: ...Procedure 54 Post requisites 54 37 Flashing the BIOS 55 38 Getting Help and Contacting Dell 56 6 Contents ...

Page 7: ...ety information that shipped with your computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance NOTE Disconnect all power sources before opening the computer cover or panels After you finish working inside the computer replace all covers panels and screws before connecting to the power source CAUTION To avoid damaging the computer make sure ...

Page 8: ...d and aligned CAUTION To disconnect a network cable first unplug the cable from your computer and then unplug the cable from the network device CAUTION Press and eject any installed card from the media card reader Recommended Tools The procedures in this document may require the following tools Philips screwdriver Plastic scribe 8 Before Working Inside Your Computer ...

Page 9: ...y screws remain inside your computer 2 Connect any external devices peripherals and cables you removed before working on your computer 3 Replace any media cards discs and any other part s that you removed before working on your computer 4 Connect your computer and all attached devices to their electrical outlets 5 Turn on your computer 2 After Working Inside Your Computer 9 ...

Page 10: ...n After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Topics Procedure Procedure 1 Close the display and turn the computer over 2 Remove the screws that secure the base cover to the base frame a screws 2 b base cover c base frame 3 Using a plastic scribe pry the base cover off the base frame a plastic scribe b ...

Page 11: ... inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Topics Procedure Procedure 1 Slide the tabs on the base cover into the base frame and snap the base cover into place 2 Replace the screws that secure the base cover to the base frame 4 Replacing the Base Cover 1...

Page 12: ...r more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Topics Prerequisites Procedure Prerequisites Remove the base cover Procedure 1 Remove the screws that secure the battery to the base frame 2 Using the pull tab slide and lift the battery off the base frame a pull tab b screws 4 c battery 3 Turn the computer over open the display and press the pow...

Page 13: ...er Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Topics Procedure Post requisites Procedure 1 Align the screw holes the battery with the screw holes on the base frame and press down the battery to connect it to the battery connector 2 Replace the screws that secure the battery to the base frame Post requisites ...

Page 14: ...egulatory_compliance CAUTION Hard drives are fragile Exercise care when handling the hard drive CAUTION To avoid data loss do not remove the hard drive while the computer is in sleep or on state Topics Prerequisites Procedure Prerequisites 1 Remove the base cover 2 Remove the battery Procedure 1 Remove the screws that secure the hard drive assembly to the base frame 2 Using the pull tab slide the ...

Page 15: ...ve assembly b hard drive cable 4 Remove the screws that secure the hard drive bracket to the hard drive 5 Lift the hard drive off the hard drive bracket a screws 4 b hard drive bracket Removing the Hard Drive 15 ...

Page 16: ...when handling the hard drive Topics Procedure Post requisites Procedure 1 Place the hard drive in the hard drive bracket and align the screw holes on the hard drive bracket with the screw holes on the hard drive 2 Replace the screws that secure the hard drive bracket to the hard drive 3 Connect the hard drive cable to the hard drive 4 Slide the hard drive in the base frame and align the screw hole...

Page 17: ...ter For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Topics Prerequisites Procedure Prerequisites 1 Remove the base cover 2 Remove the battery Procedure 1 Using your fingertips pry apart the securing clips on each end of the memory module slot until the memory module pops up a memory module slot b memory module c securing clips 2 Slide and re...

Page 18: ...est practices see the Regulatory Compliance home page at dell com regulatory_compliance Topics Procedure Post requisites Procedure 1 Align the notch on the memory module with the tab on the memory module slot 2 Slide the memory module firmly into the connector at an angle and press the memory module down until it clicks into place NOTE If you do not hear the click remove the memory module and rein...

Page 19: ...gulatory_compliance Topics Prerequisites Procedure Prerequisites 1 Remove the base cover 2 Remove the battery Procedure 1 Remove the screw that secures the wireless card bracket and the wireless card to the system board NOTE The wireless card bracket may not be available on all models 2 Lift the wireless card bracket off the wireless card 3 Disconnect the antenna cables from the wireless card 4 Li...

Page 20: ...ab on the wireless card slot and slide the card into the slot 2 Align the screw hole on the wireless card with the screw hole on the system board 3 Connect the antenna cables to the wireless card 4 Place the wireless card bracket on the wireless card and align the screw hole on the wireless card bracket with the screw hole on the system board 5 Replace the screw that secures the wireless card brac...

Page 21: ...safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Topics Prerequisites Procedure Prerequisites 1 Remove the base cover 2 Remove the battery Procedure 1 Lift the latch and disconnect the I O board cable from the system board 2 Peel the I O board cable off the fan a fan b I O board cable 3 Disconnect the display cable from the system board 4 Note the dis...

Page 22: ...e fan cable from the system board 6 Note the fan cable routing and remove the cable from the routing guides 7 Remove the screws that secure the fan to the base frame a fan cable b fan c screws 2 8 Lift the fan off the base frame 22 Removing the Fan ...

Page 23: ...tes Procedure 1 Align the screw holes on the fan with the screw holes on the base frame 2 Replace the screws that secure the fan to the base frame 3 Route the fan cable through the routing guides on the base frame 4 Connect the fan cable to the system board 5 Route the display cable through the routing guides on the base frame 6 Connect the display cable to the system board 7 Adhere the I O board ...

Page 24: ...requisites Procedure Prerequisites 1 Remove the base cover 2 Remove the battery Procedure 1 Turn the computer over and open the display as far as possible 2 Using a plastic scribe gently release the tabs that secure the keyboard to the palm rest assembly a keyboard b tabs 6 c plastic scribe 3 Carefully turn the keyboard over and place it on the palm rest assembly 4 Lift the latches and disconnect ...

Page 25: ...a keyboard cable b latch c keyboard backlight cable 5 Lift the keyboard along with the cables off the palm rest assembly Removing the Keyboard 25 ...

Page 26: ... cables into the respective connectors and press down the latches to secure the cables 2 Turn the keyboard over slide the tabs on the keyboard into the slots on the palm rest assembly and snap the keyboard into place Folding the Keyboard Cables CAUTION Do not apply excess pressure while folding the cables The cables on the keyboard are not folded when you receive a replacement keyboard Follow thes...

Page 27: ...a keyboard cable b keyboard backlight cable c fold line 3 Using the alignment line gently fold the keyboard cable a keyboard cable b alignment line Replacing the Keyboard 27 ...

Page 28: ...Post requisites 1 Replace the battery 2 Replace the base cover 28 Replacing the Keyboard ...

Page 29: ...ome page at dell com regulatory_compliance Topics Prerequisites Procedure Prerequisites 1 Remove the base cover 2 Remove the battery 3 Follow the procedure from step 1 to step 3 in removing the hard drive 4 Remove the fan 5 Remove the keyboard Procedure 1 Turn over the computer and open the display 2 Lift the latches and disconnect the status light cable and touchpad cable from the system board a ...

Page 30: ...ews that secure the base frame to the palm rest assembly a screws 9 b base frame 6 Using your fingertips starting from the rear pry the base frame off the palm rest assembly NOTE Make sure the display cable is completely removed from the routing guides on the base frame 30 Removing the Base Frame ...

Page 31: ...a base frame Removing the Base Frame 31 ...

Page 32: ...rough the slots on the base frame 2 Align the tabs on the base frame with the slots on the palm rest assembly and snap the base frame into place 3 Replace the screws that secure the base frame to the palm rest assembly 4 Turn the computer over and open the display 5 Replace the screws that secure the base frame to the palm rest assembly 6 Slide the status light cable and touchpad cables into the c...

Page 33: ...y resets the BIOS settings to default It is recommended that you note the BIOS settings before removing the coin cell battery Topics Prerequisites Procedure Prerequisites 1 Remove the base cover 2 Remove the battery 3 Follow the procedure from step 1 to step 3 in removing the hard drive 4 Remove the fan 5 Remove the keyboard 6 Remove the base frame Procedure 1 Disconnect the coin cell battery cabl...

Page 34: ...r more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Topics Procedure Post requisites Procedure 1 Adhere the coin cell battery to the system board 2 Connect the coin cell battery cable to the system board Post requisites 1 Replace the base frame 2 Replace the keyboard 3 Replace the fan 4 Follow the procedure from step 3 to step 5 in replacing the h...

Page 35: ...h the heat transfer areas on the heat sink The oils in your skin can reduce the heat transfer capability of the thermal grease Topics Prerequisites Procedure Prerequisites 1 Remove the base cover 2 Remove the battery 3 Follow the procedure from step 1 to step 3 in removing the hard drive 4 Remove the fan 5 Remove the keyboard 6 Remove the base frame Procedure 1 In sequential order as indicated on ...

Page 36: ...heat sink is replaced use the thermal pad provided in the kit to make sure that thermal conductivity is achieved Topics Procedure Post requisites Procedure NOTE The original thermal grease can be reused if the original system board and fan are reinstalled together If either the system board or the fan is replaced use the thermal pad provided in the kit to make sure that thermal conductivity is ach...

Page 37: ...ty best practices see the Regulatory Compliance home page at dell com regulatory_compliance Topics Prerequisites Procedure Prerequisites 1 Remove the base cover 2 Remove the battery 3 Follow the procedure from step 1 to step 3 in removing the hard drive 4 Remove the fan 5 Remove the keyboard 6 Remove the base frame Procedure 1 Remove the screw that secures the I O board to the palm rest assembly 2...

Page 38: ...ces see the Regulatory Compliance home page at dell com regulatory_compliance Topics Procedure Post requisites Procedure 1 Align the screw hole on the I O board with the screw hole on the palm rest assembly 2 Replace the screw that secures the I O board to the palm rest assembly Post requisites 1 Replace the base frame 2 Replace the keyboard 3 Replace the fan 4 Follow the procedure from step 3 to ...

Page 39: ...dell com regulatory_compliance Topics Prerequisites Procedure Prerequisites 1 Remove the base cover 2 Remove the battery 3 Follow the procedure from step 1 to step 3 in removing the hard drive 4 Remove the fan 5 Remove the keyboard 6 Remove the base frame Procedure 1 Disconnect the speaker cable from the system board 2 Note the speaker cable routing and remove the cable from the routing guides on ...

Page 40: ...ulatory Compliance home page at dell com regulatory_compliance Topics Procedure Post requisites Procedure 1 Align the speakers to the alignment posts on the palm rest 2 Route the speaker cable through the routing guides on the palm rest assembly 3 Connect the speaker cable to the system board Post requisites 1 Replace the base frame 2 Replace the keyboard 3 Replace the fan 4 Follow the procedure f...

Page 41: ...latory_compliance Topics Prerequisites Procedure Prerequisites 1 Remove the base cover 2 Remove the battery 3 Follow the procedure from step 1 to step 3 in removing the hard drive 4 Remove the fan 5 Remove the keyboard 6 Remove the base frame Procedure 1 Lift the right speaker off and place it on the palm rest 2 Remove the screw that secures the status light board to the palm rest 3 Peel off the s...

Page 42: ..._compliance Topics Procedure Post requisites Procedure 1 Align the screw hole on the status light board with the screw hole on the palm rest 2 Replace the screw that secures the status light board to the palm rest 3 Adhere the status light board cable to the palm rest 4 Align the right speaker with the alignment posts on the palm rest assembly Post requisites 1 Replace the base frame 2 Replace the...

Page 43: ...ory_compliance Topics Prerequisites Procedure Prerequisites 1 Remove the base cover 2 Remove the battery 3 Follow the procedure from step 1 to step 3 in removing the hard drive 4 Remove the fan 5 Remove the keyboard 6 Remove the base frame 7 Remove the heat sink 8 Remove the display assembly Procedure 1 Peel off the power adapter port cable from the palm rest assembly 2 Disconnect the power adapte...

Page 44: ...t dell com regulatory_compliance Topics Procedure Post requisites Procedure 1 Slide the power adapter port into the slot in the palm rest assembly 2 Connect the power adapter port cable to the system board 3 Adhere the power adapter port cable to the palm rest assembly Post requisites 1 Replace the display assembly 2 Replace the heat sink 3 Replace the base frame 4 Replace the keyboard 5 Replace t...

Page 45: ...hanges you have made to the BIOS using the BIOS setup program You must make the desired changes again after you replace the system board NOTE Before disconnecting the cables from the system board note the location of the connectors so that you can reconnect them correctly after you replace the system board Topics Prerequisites Procedure Prerequisites 1 Remove the base cover 2 Remove the battery 3 ...

Page 46: ... screws that secure the system board to the palm rest assembly 4 Starting from the inner edge gently lift the system board and release the ports from the slots on the palm rest assembly 5 Lift the system board off the palm rest assembly a screws 2 b system board 46 Removing the System Board ...

Page 47: ...have made to the BIOS using the BIOS setup program You must make the desired changes again after you replace the system board Topics Procedure Post requisites Procedure CAUTION Make sure that no cables are placed under the system board 1 Slide the ports into the slots on the palm rest assembly and align the screw holes on the system board with the screw holes on the palm rest assembly 2 Replace th...

Page 48: ... Replace the base frame 4 Replace the keyboard 5 Replace the fan 6 Replace the wireless card 7 Replace the memory module s 8 Follow the procedure from step 3 to step 5 in replacing the hard drive 9 Replace the battery 10 Replace the base cover 48 Replacing the System Board ...

Page 49: ... com regulatory_compliance Topics Prerequisites Procedure Prerequisites 1 Remove the base cover 2 Remove the battery 3 Follow the procedure from step 1 to step 3 in removing the hard drive 4 Remove the fan 5 Remove the keyboard 6 Remove the base frame Procedure 1 Disconnect the antenna cables from the wireless card 2 Remove the screws that secure the display hinges to the palm rest assembly a scre...

Page 50: ...a palm rest assembly b display assembly a display assembly 50 Removing the Display Assembly ...

Page 51: ... rest assembly on the display assembly 2 Align the screw holes on the palm rest assembly with the screw holes on the display hinges 3 Press down the display hinges and replace the screws that secure the display hinges to the palm rest assembly 4 Route the antenna cable avoiding the edge of the palm rest and the chip and adhere it to the system board CAUTION To avoid damaging your computer route th...

Page 52: ...sites Procedure Prerequisites 1 Remove the base cover 2 Remove the battery 3 Follow the procedure form step 1 to step 3 in removing the hard drive 4 Remove the fan 5 Remove the keyboard 6 Remove the base frame 7 Remove the heat sink 8 Remove the I O board 9 Remove the speakers 10 Remove the display assembly 11 Remove the power adapter port 12 Remove the status light board Procedure 1 Remove the sc...

Page 53: ...a screws 2 b system board a palm rest Removing the Palm Rest 53 ...

Page 54: ...e 1 Slide the headset port into the slot on the palm rest and align the screw holes on the system board with the screw holes on the palm rest assembly 2 Replace the screws that secure the system board to the palm rest assembly Post requisites 1 Replace the status light board 2 Replace the power adapter port 3 Replace the display assembly 4 Replace the speakers 5 Replace the I O board 6 Replace the...

Page 55: ...e Tag cannot be detected automatically select your product under the product categories 4 Click Get Drivers and Downloads 5 Click View All Drivers 6 In the Operating System drop down select the operating system installed on your computer 7 Click BIOS 8 Click Download File to download the latest version of the BIOS for your computer 9 On the next page select Single file download and click Continue ...

Page 56: ...nd so on See dell com support Information about Microsoft Windows 8 1 See dell com windows8 Information about Microsoft Windows 7 Click Start All Programs Dell Help Documentation Learn about your operating system setting up and using your computer data backup diagnostics and so on See Me and My Dell at dell com support manuals Contacting Dell To contact Dell for sales technical support or customer...

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