50
49
Item Problems
Causes
Troubleshooting
Item Problems
Causes
Troubleshooting
1
Smart Lock is successfully recognized
(1) Lock is improperly installed
Call a professional locksmith
passcode/eKey/card/fingerprint with
(2) Internal parts for instance spindle, to inspect and fix
long “di” sound, but the lock couldn’t
spring or motor is disposition
be unlocked
after abnormal use
(3)The triangle on the clutch was not
pointing in the right direction
during
assembly
2
Unable to unlock with
(1) Wrong key is used
(1) Use the correct key
mechanical key
(2) Lock or key cylinder is damaged
(2) Call a professional locksmith
to inspect and fix
3
When accessing by Prox Card /
(1) Wrong or unregistered card
(1) Register the card
PassCode / Fingerprint the LED
(2) Wrong or expired passcode
(2) Set a new passcode
indicator flashes red, and the
(3) Wrong or unregistered fingerprint (3) Register the fingerprint
lock cannot be opened
4
Access validation is successful but
(1) Loose or wrong cable connection Reinstalling the lock to make
the door cannot be opened
(2) Electronic or mechanical failure
sure all cables are connected
correctly or call your service
agent to inspect and fix
5
The Door latch doesn’t retract
(1) Latch is damaged or jammed
Call a professional locksmith to
when the lever is engaged
(2) Internal hub or clutch is
inspect and fix
misaligned / out of place
6
No response on the front panel keypad
(1) Battery is running out
(1) Change to new batteries
(2) Batteries are mounted in
(2) /- indicator in battery
wrong +/- position
compartment to re-install
(3) The connector cable is
batteries
disconnected
(3) Call a professional locksmith
to inspect and fix
7
The lock continues to remain in locked
(1) Motor/ moving parts is stuck
Call a professional locksmith
or unlocked status and does not respond or internal part is disposition
to inspect and fix
Register your product for Warranty purposes at
www.delfarchitectural.com.au/warrantyregistration/
4. FAQ and Troubleshooting
5 Warranty
Summary of Contents for DDL200
Page 1: ...DDL200 Delf Digital Smart Lock User Manual...
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