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9 Warranty
This certificate is issued by DEFY APPLIANCES (PTY) LTD manufacturers of Defy and Ocean
products, hereinafter the Company, to the original purchaser only, of the appliance described on
the certificate and shall constitute the only warranty given in respect of this appliance.
The Company warrants to the original purchaser that for a period of TWO YEARS from date of
purchase the appliance is free from defect under normal domestic use, both in workmanship and
material, subject to the following conditions.
1.
Repair or replacement of any part of this appliance, found by the Company to be defective,
shall be at the election of the Company. The Company reserves the right to effect such service
through any of its Service Divisions or Authorised Service Dealers. The cost of such service
shall be borne by the Company in full, provided that the appliance is located no further than 50
km from a Company Service Centre or an Authorised Service Dealer. Where the appliance is
located beyond the 50 km radius, the purchaser shall be liable for the standard travelling
charges, as determined by the Company.
CARRY IN SERVICE Microwave ovens, Compact cookers and small appliances are repaired in
our service centres and are not collected from the customers home. Faulty units should be
delivered to the purchasing dealer or to the nearest Company Service Centre for warranty
repairs.
2.
Rusted or corroded plates, vitreous enamelware, fuses and lamps are specifically excluded
from these warranties. It is an express condition of these warranties that the purchaser takes
due care and attention in the use and maintenance of the appliance. Abuse, misuse in conflict
with operating instructions, connection to incorrect voltages and subjection to commercial use
shall release the Company from its obligations.
3.
This warranty shall become void and cease to operate if the appliance is dismantled by, or any
repairs to the appliance are effected by any persons not duly authorised by the Company, or if
substitute parts not approved by the Company are used in the appliance, or if the serial number
of the appliance is removed.
4.
The Company shall not be responsible for damages resulting from fire, flood, civil disturbances
or any Act of God. The Company shall not, in terms of these warranties be responsible nor held
liable for any consequential loss or damage of any kind caused by or due to the failure or
malfunction of the appliance. The Company shall not be responsible for damages caused by
insect and/or animal infestation.
5.
The Company shall not be responsible for transportation or other costs other than those
incurred within the provisions of Point 1 of this Certificate.
6.
For warranties in the Republic of South Africa and Sub-Saharan Africa, please contact
the customer care line. Please refer to the previous page for respective South African
branches and Sub-Saharan Africa branches.
7
. Where service is requested under warranty and no fault or defect can be found by the
Company, all costs incurred will be for the purchaser's account.
8.
This Certificate as well as your invoice will serve as proof of purchase. For the purpose of
warranty, it will be essential to produce this Certificate and invoice. Failure to do so, will render
the purchaser liable for service costs.
KEEP THIS CERTIFICATE AND SALES INVOICE AS PROOF OF PURCHASE FOR
WARRANTY PURPOSES.
