You can control any small appliances
(less than max load 1800W) in accordance
Problem
Solution
What devices can be
controlled with the
Smart Plug?
Troubleshooting
Make sure your device is connected to a
power source. Your Internet connection or
Wi-Fi network may be down.
Make sure you have a 2.4GHz capable
Wi-Fi network within range of the device
you are trying to add.
I cannot nd the
QR code.
The QR code has become
damaged. How do I add
the device?
My Hubspace device
is not connecting to
Wi-Fi.
My device cannot nd
any Wi-Fi networks.
My device is in a location
that does not have Wi-Fi.
Can I still use it with the
Hubspace app?
Yes. Use the app on a phone with an
Internet connection like LTE. The phone
must be within Bluetooth range of your
Hubspace device and have Bluetooth
enabled.
It is on the plug housing. A copy of the
QR code is also included in your device’s
documentation.
Under the QR code are numbers. You can
enter those in manually instead of
scanning the code.
-9-
I lost my QR code. How
do I add a device?
1. Make sure the device is connected to
power.
2. In the Hubspace app, tap +, then
Add
Device.
3. On the Scan Device screen, tap the
Search button in the lower right corner.
4. Follow the instructions on-screen.
