If the following conditions occur, please confirm the following conditions before
requesting customer service:
Failure
Potential cause of failure
solution
Is the power cord properly
connected?
Connect the plug to
the socket
Does the full water indicator
flash?
(The water tank is full or not
in place)
Drain the water in the
water tank and put it
in place
Machine doesn't work
room temperature >38
℃
or
<5
℃
?
The protection device
is activated and the
machine cannot work
Is the filter blocked?
Clean the filter
Dehumidification function
cannot be activated
Is the air inlet or outlet
blocked?
Remove obstructions
from the air inlet or
outlet
No wind
Is the filter blocked?
Clean the filter
Whether the machine is
tilted
?
Move the machine to a
flat, firm position
Loud noise during
operation
Is the filter blocked?
Clean the filter