Problem
Cause
Solution
Heater is on but no flame or low
flame intensity.
Flame adjusting knob is at low
setting.
Turn the knob to maximum setting.
Loose wiring at the wall power
outlet.
Contact a qualified electrician.
Flames are frozen.
Loose wiring at the wall power
outlet.
Check
all
wiring
for
loose
connections. Contact a qualified
electrician.
Flame element is not attached to
the motor.
Contact a qualified electrician.
Rotation motor is defective.
Contact a qualified electrician.
Excessive noise in the lower
portion of the heater.
Flame
element
isn't
seated
properly.
Contact a qualified electrician.
Motor is defective.
Contact a qualified electrician.
"HEATER POWER" switch has been
flipped in the on position. but there
is no airflow.
The air inlet or air outlet is
completely blocked.
Move the unit, make sure to leave
adequate space around the unit.
remove the blockage, on or in front
of the air outlet.
The heater system is over heated,
Temperature Limit Thermostat is
cut off.
Check the air inlet and outlet. Turn
off the power switch and unplug it.
Wait ten minutes, then plug it back
in and turn the heater on again.
Fan Motor is defective.
Contact a qualified electrician.
Fan blower is balanced badly.
Contact a qualified electrician.
