RAILMASTER-VP™ USER’S MANUAL
27
11. Service
11.1 Warranty
TWO-YEAR RADAR WARRANTY
Decatur Electronics, Inc. guarantees the
Railmaster-VP
to be free from defects in workmanship and material
and to operate within specifications for a period of two
years. During this period, Decatur Electronics will
repair or replace, at its option, any component (except
batteries or chargers) found to be defective without cost
to the owner, provided the unit is returned to the
factory or to a Dectur authorized warranty service center.
(Note: The VersaPak
™
batteries and charger are
warranted by Black & Decker
®
. For warranty assistance
on batteries and chargers phone 800.762.6672.)
The full warranty on parts and workmanship does not
include normal wear and tear, crushing, dropping, fire,
impact, immersion, or damage from attempted repair or
modifications by unauthorized service agents.
For repairs, simply return the unit (transportation
prepaid) directly to the factory or to a Decatur authorized
warranty service center near you by following the
instructions in section 11.2 Service Return Procedure.
11.2 Service Return Procedure
If your
Railmaster-VP
gun has a problem, first see section
10 Troubleshooting. If the problem persists, contact our
customer service hotline at 302.325.3254. Our customer
service staff will try to solve the problem over the phone.
If we can not, you need to return your radar package in
the origial box if possible (no need to include the batteries
and charger). Please include a short note describing the
