Table 1–1 (Cont.) Basic Troubleshooting
Symptom
Possible Cause
Suggested Solution
RX™26 Diskette Drive Problems
The system cannot read
from or write to the
diskette.
The diskette is not
formatted.
Format the diskette.
The diskette is not correctly
inserted.
Eject the diskette. Try inserting
the diskette again.
The diskette is faulty.
Try a different diskette.
The diskette drive is faulty.
Contact your Digital Services
representative.
The diskette density is
incorrect.
The RX26 accepts only high-
density (HD) or extra-density (ED)
diskettes.
The diskette drive head
may be dirty.
See the MicroVAX 3100 Model 40
and Model 80 Operator Information
manual for information on cleaning
the diskette drive head.
The system can read
from but cannot write to
a diskette.
The write-protect switch
is in the write-protect
position.
Eject the diskette and reset the
switch. Try writing to the diskette
again.
The diskette does not eject.
The diskette is incorrectly
positioned in the drive.
Gently press the diskette with your
finger and reposition it. Press the
eject button again.
1–8 Troubleshooting and Diagnosing Problems
