DDK L SHAPED, User Manual, Page: 15 / 16

13
Problems You May Encounter
PART
Whole
Product
Parts are missing,
defective or having
wrong parts in
package.
Encountering
non-human
caused damage
during usage.
Board Surface is broken,
scratched or lack of
somescrew holes.
The desk board is
uneven or not tight
that has gaps after
being assembled.
1. Loosen the screws in the uneven or gap positions;
adjust until the desktops are flat and tight, and then
tighten the screws.
2. If your problem still can't be solved, please feel
free to contact us.
The screw holes that
on the board and the
steel frame don't line
up.
1. Please tighten the screws on the board by 70%, do
not tighten completely.
2. Adjusting board and steel frame until the screw
holes are lined up, then tighten all the screws.
The steel frame is
bent, broken, painted,
rusted or damaged.
Encountering
non-human
caused damage
during usage.
You can contact us and we will get back to you
within 24 hours.
Or, you can reach us via after-sales email.
You can contact us and we will get back to you
within 24 hours.
Or, you can reach us via after-sales email.
You can contact us and we will get back to you
within 24 hours.
Or, you can reach us via after-sales email.
You can contact us and we will get back to you
within 24 hours.
Or, you can reach us via after-sales email.
If the product is damaged due to non-human causes,
please keep the product and send us photos of it. We
will ascertain the cause of the product damage within
48 hours and provide you with a satisfactory solution.
The table is
unstable after
being assembled.
1. Check if the screws are tightened.
2. Read throughout the manual, check are there any
parts installed incorrectly or missing assembled.
3. If your problem still can't be solved, please feel
free to contact us.
If the product is damaged due to non-human causes,
please keep the product and send us photos of it. We
will ascertain the cause of the product damage within
48 hours and provide you with a satisfactory solution.
Having issue(s) while
reading the instruction
or completing the
assembly.
Table
Surface
Steel
Frame
PROBLEM SOLUTION