DDK L SHAPED, User Manual, Page: 14 / 16

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Customer Service
30 DAY Return Policy
If you're not completely satisfied with your purchase, simply
return the merchandise via our official customer support.
Unused merchandise can be refunded or exchanged within 30
days from the original purchase date.
1-Year Warranty
We guarantee your product is free from defects in product material
and workmanship for one (1) year starting from the date of purchase
during normal use of household conditions. If your appliance fails to
operate properly within our warranty period, we will arrange a new
one. Replacement is free and all shipping costs are covered.
Quick Response within 24 Hours
If you are still unable to resolve the issue you are experiencing,
please contact us immediately via our support email. It doesn't
matter if the product has been installed or not, our customer
support team will respond within 24 hours and assist you quickly
and efficiently. The most efficient way to confirm your problem
to us is to attach a video, which illustrates your product issues.
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