Troubleshooting
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WHEN TO LOOK FOR SPIDERS
You should inspect the burners at least once a year or immediately if any of the following conditions
occur:
1)
The smell of gas in conjunction with the burner flames appearing yellow.
2)
The grill does not reach temperature.
3)
The grill heats unevenly.
4)
The burners make popping noises.
BEFORE CALLING FOR SERVICE
If the grill does not function properly, use the following checklist before contacting your dealer for ser-
vice. You may save the cost of a service call. Troubleshooting is for general purposes only. If the prob-
lem persists and you feel you require service, contact your dealer or the nearest authorized agency to
perform service. Only authorized agencies can perform warranty service.
Call DCS Customer Service at (888) 281-5698
BURNER FLAME IS YELLOW OR ORANGE, IN CONJUNCTION WITH THE
ODOR OF GAS
1)
Check the burner inlet for obstructions. Check the air shutter for proper adjustment.
2)
Grill may be in a dusty area. Move to less dusty area if possible.
LOW HEAT WITH KNOB IN “HI” POSITION
1)
If only one of the burners appears low, clean the orifice and burner, clearing ports of any
obstruction.
2)
Grill may be in a dusty area. Move to less dusty area if possible.
3)
Check for proper gas supply and pressure.
4)
Pre-heat grill for a full 15 minutes.
5)
If using L.P. gas check for empty or frozen tank.
ROTIS WILL NOT LIGHT
1)
Does the element glow when button is pressed? Check power to unit.
2)
Does the rotis burner light when attempting to match light?
ROTIS LIGHTS, BUT WILL NOT HOLD FLAME ONCE BUTTON IS RELEASED
1)
Continue holding safety valve button in a depressed position until burner remains lit when released.
2)
Ensure thermocouple (about 1” of the tip) is in the path of the Infra-Red burner flames.The tip
should almost rest on the ceramic tiles.
IGNITERS WILL NOT GLOW
1)
Is there power to the transformer box?
2)
Ensure the low voltage cable (provided) is correctly and firmly attached to the transformer box.
3)
Is the ignition button being pressed in and held for 5 seconds?
