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34

Chapter 4

Troubleshooting and Maintenance

Vantage Pro2 Troubleshooting Guide

While your Vantage Pro2 weather station is designed to provide years of trouble-free
operation, occasional problems may arise. If you are having a problem with your sta-
tion, please consult this troubleshooting guide before calling Davis technical support.
You may be able to quickly solve the problem yourself. Please see “Contacting Davis
Technical Support” on page 53.

Note:

Refer to the ISS Installation Manual for additional troubleshooting information.

T

ABLE

4-1: T

ROUBLESHOOTING

G

UIDE

Problem

Solution

Display

Display shows only
“RECEIVING FROM.....”

Indicates that console has rebooted. Hold the DONE key to re-
turn to Current Weather Mode. (Check time setting if power was
lost.)

Display is blank

Unit is not receiving power. Check the power adapter connec-
tions and/or replace batteries.

Display shows dashes in
place of weather data

•

ISS not plugged in (cabled station). See ISS manual.

•

Sensors not transmitting (wireless station). See ISS (or oth-
er transmitter) manual.

•

Console not receiving (wireless station) - See “Trouble-
shooting Reception Problems” on page 35.

•

A reading has exceeded the limits indicated in the
specifications table.

•

Calibration numbers may be causing readings to exceed
display limits. Check calibration number and adjust if nec-
essary.

Console is sluggish or does
not work at low tempera-
tures

The console and display may not work below 32º F (0º C). Use
an External Temperature sensor in low-temperature locations or
install the console indoors.

Display “locks up”

Reset the console by removing AC and battery power then re-
storing power. If this occurs frequently in an AC-powered con-
sole, plug the AC power-adapter into a surge suppressor.

Humidity

Inside humidity seems too
high or too low

Make sure the console is not near a humidifier or de-humidifier.
Check calibration number and adjust if necessary. If inside hu-
midity is low, and inside temperature is too high, see “inside
temp” below. Also make sure the console backlight is not on.

Wind Speed

Wind speed reading seems
too high or too low.

For low readings, remove wind cups and check for friction
sources. Check the anemometer location. Is it sheltered from
the wind? See ISS manual for additional wind speed
troubleshooting information.

Wind speed reads 0 either
all the time or intermittently

The problem may be with the anemometer. Test anemometer
by spinning wind cups. Check reed switch fields on diagnostic
screen (see page 37) and call technical support.

Dew

Dew Point reading seems
too high or too low

Check calibration numbers for temperature. Dew point depends
on temperature and outside humidity. Make sure they’re work-
ing.

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Summary of Contents for IC6312AU

Page 1: ...Pro2 Vantage Pro2 Plus Weather Stations Davis Instruments 3465 Diablo Avenue Hayward CA 94545 2778 U S A 510 732 9229 www davisnet com Supplied in Australia by Instrument Choice Call our scientists on 1300 737 871 www instrumentchoice com au ...

Page 2: ...dio or television reception which can be determined by turning the equipment on and off the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consul...

Page 3: ...t 24 Displaying Time Date or Sunrise Sunset 24 Calibrating Setting and Clearing Variables 25 Highs and Lows Mode 27 Alarm Mode 28 Graph Mode 31 Troubleshooting and Maintenance 34 Vantage Pro2 Troubleshooting Guide 34 Console Diagnostic Mode 36 Console Maintenance 40 One Year Limited Warranty 40 Appendix A Weather Data 41 Appendix B Specifications 47 Console Specifications 47 Wireless Communication...

Page 4: ...most console functions Console Features Keyboard Display The keyboard lets you view current and historical data set and clear alarms change station models enter calibration numbers set up and view graphs select sensors and read the forecast The keyboard consists of 12 command keys located next to the screen display and four navigation keys located below the command keys A weather variable or conso...

Page 5: ...nk com via cellular connection Wireless Leaf Soil Moisture Temperature Station 6345 Measures and transmits leaf wetness soil moisture and temperature data Also for use with GLOBE Wireless Temperature Station 6372 Measures and transmits temperature data Wireless Temperature Humidity Station 6382 Measures and transmits air temperature and humidity data Solar Radiation Sensor 6450 Measures solar radi...

Page 6: ...ge Pro2 ISS further away from the console using the extension cable provided by Davis Instruments Maximum cable length is 1000 feet 300 m 7876 040 Cable 40 12 m 7876 100 Cable 100 30 m 7876 200 Cable 200 61 m WeatherLink for APRS Windows version with streaming data logger serial connection 6540 Includes WeatherLink software and streaming serial data logger Allows real time display of current weath...

Page 7: ...ks Wireless Vantage Pro2 Stations Wireless Vantage Pro2 consoles do not require the use of an AC adapter You may use the included adapter if you wish but the three C cell batteries should power a wireless console for up to nine months Note When using an AC Power adapter be sure to use the power adapter supplied with your Vantage Pro2 Console Your console may be damaged by connecting the wrong powe...

Page 8: ... battery cover located on the back of the console by pressing down on the two latches at the top of the cover 2 Insert three C batteries into the battery channel negative or flat terminal first 3 Replace the battery cover Connecting Cabled Stations Cabled Vantage Pro2 stations come with 100 feet 30m of cable This cable is used for connecting the console to the ISS Maximum cable length from ISS to ...

Page 9: ...and the display is easy to read For more accurate readings Avoid placing the console in direct sunlight This may cause erroneous inside tem perature and humidity readings and may damage the unit Avoid placing the console near radiators or heating air conditioning ducts If you are mounting the console on a wall choose an interior wall Avoid exterior walls that tend to heat up or cool down depending...

Page 10: ...he catch to rest the kickstand in the appro priate angle Choose low angles for display on a coffee table or other low area Choose higher angles for dis play on a desk or shelf 4 Install the two rubber channel feet on the kick stand If necessary pull up on the stand to close it It will be a little tight so it s okay to push hard enough to get it to slide ...

Page 11: ...e running inside the wall mount the console over an empty switch box 2 Use a drill and a 3 32 or 7 64 2 5 mm drill bit to drill two pilot holes for the screws 3 Using a screwdriver drive the two 6 x 1 pan head self threading screws into the wall Leave at least 1 8 3 mm between the wall and the heads of the screws 4 If the kickstand has been pulled out from the case push it back into its upright an...

Page 12: ...erLink Getting Started Guide for more informa tion on connecting your console to your computer Setup Mode Commands Setup Mode displays when the console is first powered This mode can be displayed at any time to change any of the console weather station options Use the following com mands to enter exit and navigate Setup Mode Enter Setup Mode by pressing DONE and the key at the same time Note The c...

Page 13: ...ayed 2 Press DONE to move to the next screen The console can receive signals from up to eight transmitters total but there is a limit on the number of certain types of transmitters The table below lists the maximum num ber of stations allowable for a receiver Maximum Number of Transmitters in a Network with One Receiver Two are allowable only if both stations are only partially populated For examp...

Page 14: ...ity for enabling repeaters If the word Repeater dis plays in the right corner of the screen and you are not using repeaters as part of your network see Clearing Repeater ID on page 52 If you are using repeaters as part of your network see Wireless Repeater Configuration Appendix C on page 51 for configuring repeaters on the console Screen 3 Retransmit Wireless Only If you have a cabled station pre...

Page 15: ...ock setting between the two clock types To choose between a MM DD default in US models or DD MM default in EU and UK models display for the date first select either the day or month setting then press 2ND and immediately press UNITS This switches the console from one date display to the other 3 Press DONE to move to the next screen Screen 5 and Screen 6 Latitude and Longitude The console uses lati...

Page 16: ...gure your time zone using the Universal Time Coordinate UTC offset Screen 7 Time Zone Note UTC offset measures the difference between the time in any time zone and a stan dard time set by convention as the time at the Royal Observatory in Greenwich England Hayward California the home of Davis Instruments observes Pacific Stan dard Time The UTC offset for Pacific Standard Time is 8 00 or eight hour...

Page 17: ...the time correctly when it changes However to maintain accurate calculations you also need to use the and keys to turn daylight saving time on or off on the appropriate days of the year If you have an AUTO daylight saving setting the console displays the appropriate setting based on the current time and date 2 Press DONE to move to the next screen Screen 10 Elevation Meteorologists standardize bar...

Page 18: ...only set the elevation to negative after you have entered a non zero digit and when the zero in the position immediately to the left of the left most non zero digit has been selected 5 Press DONE to move to the next screen Screen 11 Wind Cup Size Vantage Pro2 stations come standard with large wind cups Switch this setting to SMALL CUP if you have separately purchased and installed small wind cups ...

Page 19: ...ou calibrate your console for metric rain data in screen 12 of the Setup Mode you will also need to set up your Current Weather Mode to display the metric readings To display metric rain readings in the Current Weather Mode once you have completed or exited the Setup Mode To Display Rain in Metric Units on the Console 1 Press RAINYR to display the current rain rate Selecting Metric units for one r...

Page 20: ...nicate with a computer or modem Screen 14 Baud Rate Note The baud rate setting on your console must match the baud rate of the software you are using If you are using WeatherLink for Vantage Pro2 refer to WeatherLink help for instructions on setting the serial port baud rate on your computer 1 Press the and keys to select the baud rate Your Vantage Pro2 console supports baud rates of 1200 2400 480...

Page 21: ... key secondary functions are enabled during this time The keys return to nor mal operation after the icon disappears Select a variable and press GRAPH to graph the variable in the Current Weather Mode screen The console places a graph icon on the screen next to the selected variable or value you want to view to indicate the currently selected variable You can also select any variable currently dis...

Page 22: ...es Due North displays as 360º for consoles with firmware dated May 2005 or later Previous releases marked Due North at 0º Each additional WIND key press toggles the display between wind speed and wind direction in degrees Note If your anemometer arm is not pointing true north you should recalibrate the wind direction reading on your console See Calibrate Wind Direction Reading on page 25 for more ...

Page 23: ...ature stations also connected to your console The order of the optional sen sors readings display depends on your station configuration Humidity readings for humidity stations display with leaf wetness and leaf temperature readings displaying consecutively Wind Chill Press 2ND then press CHILL to select Wind Chill Wind Chill is displayed in either Fahrenheit ºF or Celsius ºC in whole degrees The c...

Page 24: ...raviolet radiation that the sensor has read throughout the day The accumulated UV index for the day is reset to zero every night Note Requires a UV sensor See Optional Sensors Transmitting Stations on page 2 Heat Index Press 2ND then press HEAT to display the Heat Index THSW Index After you have selected the Heat Index press 2ND then press HEAT again to select the Temperature Humidity Sun Wind THS...

Page 25: ...ng of your rain season in Setup Mode See Screen 13 Rain Season on page 16 Year to date precipitation is displayed in inches in or millimeters mm Daily Rain Press RAINDAY to display the rain accumulated since 12 midnight Any rain accumulated in the last 24 hours displays in the ticker at the bottom of the screen Rain Storm Rain Storm displays the rain total of the last rain event It takes two tips ...

Page 26: ... to turn the backlight off Use the backlight when the LCD is not clearly visible When the console is battery operated the backlight remains on as long as keys are pressed or a ticker tape message is scrolling across the screen If no keys are pressed the backlight automati cally turns off about fifteen seconds after it is turned on If any key is pressed while it is turned on it will stay illuminate...

Page 27: ...of precipitation timing severity and windy condi tions Forecast Icons The forecast icons show the predicted weather for the next 12 hours If rain and or snow is possible but not necessarily likely the partly cloudy icon along with the rain or snow icon displays When both the rain and snow icons display together a chance of rain freezing rain sleet and or snow is likely Displaying Time Date or Sunr...

Page 28: ...t calibration Calibrate Wind Direction Reading If the anemometer arm cannot be mounted pointing to true north use this procedure to correct the wind direction console reading 1 Check the current direction of the wind vane on the anemometer Compare it to the wind direction reading on the console 2 Press WIND as necessary to display the wind direction in degrees 3 Press and release 2ND then press an...

Page 29: ...ion and the eleva tion entry Wind Clears the wind direction calibration Daily rain Clearing the daily rain value is reflected in the daily rain total the last 15 minutes of rain the last three hours of rain sent to the forecast algorithm the umbrella icon and the monthly and yearly rain totals Clear the daily rain total if the station accidentally recorded rain when the ISS was installed Monthly r...

Page 30: ...and Lows mode The DAY and HIGHS icons light up and the station displays the highs for all visible fields 2 Press the and keys to scroll between Day Highs Day Lows Month Highs Month Lows Year Highs and Year Lows Weather Variable High Low Day Time Date Month Year Additional Information Outside Temperature Yes Yes Yes Yes Yes Inside Temperature Yes Yes Yes Yes Yes Outside Humidity Yes Yes Yes Yes Yes...

Page 31: ...ole is battery powered but the icon continues to blink and the message stays in the ticker until you clear the alarm or the condition clears If you re using the AC adapter the alarm will continue sounding as long as the condition exists The alarm will sound again for each new alarm If more than one alarm is active the description for each active alarm cycles onto the screen every four seconds A sy...

Page 32: ...high alarm thresholds The ALARM and HIGHS icons also appear 2 Press the and keys to select one of the variables displayed on the screen or use the console keys to select any weather variable Also press HI LOW to display the toggle between the high and low alarm threshold settings 3 Press 2ND then press ALARM to activate the currently selected weather variable 4 Press the and keys to select digits ...

Page 33: ...ate Evapotranspiration ET Alarm uses total ET for the day Humidity Inside High and Low Humidity Outside High and Low Dew Point High and Low Leaf Wetness High and Low Rain Flash Flood Alarm uses current 15 minute rainfall total 24 Hour Rain Alarm uses current 24 hour rainfall total Storm Storm Alarm uses current storm rainfall total Rain Rate High Soil Moisture High and Low Solar Radiation High Ins...

Page 34: ...gh the graphs available may vary for each weather variable you display the graphs in the same way 1 Select a variable to graph Only the date graph graph icon and selected variable are visible The rest of the screen is blank 2 Press GRAPH to enter Graph Mode Values for the each of the last 24 hours are displayed in the graph each hour represented by a dot The dot at right end of the graph is the va...

Page 35: ...e more time to show the highs of the last 24 years Press HI LOW to shift between highs and lows The console beeps when you ve reached the first or last possible value or time span for the graph Since the console only graphs data collected by the station the graphs can only show data collected since the station was first installed View graphs of all other variables the same way 1 Select the variabl...

Page 36: ...e C C H L H L Outside Temperature C C H L H L H L Heat Index Temperature C C H H Temp Hum Sun Wind THSW Index C C H H Wind Chill Temperature L L L L UV Radiation Index A A H C UV Radiation MED Minimal Erythermal Dose T T T Wind Speed A A A H H H H Direction of High Wind Speed Y Y Y Y Dominant Wind Direction A A A A A Average H Highs L Lows T Totals Y Yes C Current reading at the end of each period...

Page 37: ...ing readings to exceed display limits Check calibration number and adjust if nec essary Console is sluggish or does not work at low tempera tures The console and display may not work below 32º F 0º C Use an External Temperature sensor in low temperature locations or install the console indoors Display locks up Reset the console by removing AC and battery power then re storing power If this occurs ...

Page 38: ...tion shield Relocate See ISS man ual Inside temperature sensor reading seems too low Make sure the console or other temperature sensor is not in contact with an exterior wall that cools down when outside tem perature drops Make sure the console or other temperature sensor is not near an air conditioning vent Check calibration number and adjust if necessary Wind Direction Wind direction reading is ...

Page 39: ...feet apart Change the Transmitter ID on both the console and the ISS to a number other than 1 Refer to the ISS Installation Manual or other station manual for instructions on how to check the station for potential transmission problems Console Diagnostic Mode In addition to logging weather data the console continuously monitors the station s radio reception You may find this information very helpf...

Page 40: ...oggled in both statistical and reception diagnostic screens 3 Number of packets containing CRC errors received The system runs a CRC check on data packets Any data packets that don t pass this check are considered to con tain errors and are discarded These are considered bad packets 4 The total number of bad data packets including missed packets and CRC errors Missed packets are described as when ...

Page 41: ...quisition finished 14 Current console battery voltage Ignore this value if using the AC Adapter only to power the console 15 Repeater ID currently communicating with the console If a repeater or group of repeaters is used to relay station information to the console the Repeater ID dis played is the repeater that the console is set to receive If the console is not listen ing to repeaters this secti...

Page 42: ... Frequency Control set ting 6 Frequency index of the next packet to be received 7 Current number of consecutive bad packets 8 The number of times that the Phase Lock Loop did not lock 9 Current streak of consecutive good packets received Console Firmware Versions In some cases the problem may be that your console firmware doesn t support what you are trying to do Use this command to determine the ...

Page 43: ...cated on the back of the console by pressing down on the two latches at the top of the cover 3 Place the console face down on a flat firm surface 4 Insert a fingertip between the two exposed batteries then press the middle battery down toward the notch toward the hidden battery This will relieve tension on the first battery and allow you to remove it 5 Remove the old batteries and install the new ...

Page 44: ...perature readings Wind Chill Heat Index and the Temperature Humidity Sun Wind THSW Index Apparent temperatures use additional weather data to calculate what a human body perceives the temperature to be in those conditions Wind chill Wind chill takes into account how the speed of the wind affects our perception of the air temperature Our bodies warm the surrounding air molecules by transferring hea...

Page 45: ...ntent does not change Relative humidity is an important factor in determining the amount of evaporation from plants and wet surfaces since warm air with low humidity has a large capacity to absorb extra water vapor Dew Point Dew point is the temperature to which air must be cooled for saturation 100 relative humidity to occur providing there is no change in water vapor content The dew point is an ...

Page 46: ...urposes however the absolute baromet ric pressure value is generally less important than the change in barometric pressure In general rising pressure indicates improving weather conditions while falling pressure indicates deteriorating weather conditions Solar Radiation What we call current solar radiation is technically known as Global Solar Radiation a measure of the intensity of the sun s radia...

Page 47: ...onmental Protection Agency EPA and Environment Canada have developed skin type categories correlating characteristics of skin with rates of sunburn TABLE A 1 EPA SKIN PHOTOTYPES Skin Phototype Skin Color Tanning Sunburn history 1 Never tans always burns Pale or milky white alabaster Develops red sunburn painful swelling skin peels 2 Sometimes tans usually burns Very light brown sometimes freckles ...

Page 48: ...I Light Brown Burns moderately tans gradually IV Moderate Brown Burns minimally tans well V Dark Brown Burns rarely tans profusely VI Black Never burns deep pigmentation a Developed by T B Fitzpatrick of the Harvard Medical School More about the Fitzpatrick Skin Types is available in Fitzpatrick TB Editorial the validity and practicality of sun reactive skin types I through VI Arch Dermatol 1988 1...

Page 49: ... to 15 Leaf wetness requires an optional Leaf Soil Moisture Temperature Station and is only available for Wireless Vantage Pro2 Stations Soil Moisture Soil Moisture as the name suggests is a measure of the moisture content of the soil Soil moisture is measured on a scale of 0 to 200 centibars and can help choose times to water crops The soil moisture sensor measures the vacuum created in the soil ...

Page 50: ... up to 9 months Cabled approximately 1 month Connectors Modular RJ 11 Housing Material UV resistant ABS plastic Console Display Type LCD Transflective Display Backlight LEDs Dimensions Console with antenna 10 625 x 6 125 x 1 625 270 mm x 156 mm x 41 mm Console no antenna 9 625 x 6 125 x 1 625 244 mm x 156 mm x 41 mm Display 5 94 x 3 375 151 mm x 86 mm Weight with batteries 1 88 lbs 85 kg Wireless ...

Page 51: ...Graph Time Span 24 Intervals Current Interval see Graph Intervals to determine time span Graph Variable Span Vertical Scale Automatic varies depending upon data range maximum and minimum value in range appear in ticker Alarm Indication Alarms sound for 2 minutes time alarm is 1 minute if operating on battery power Alarm message displays in ticker as long as threshold is met or exceeded Alarms can ...

Page 52: ... 25 mm Inside Humidity Included in Console 1 1 to 100 3 RH 4 above 90 Outside Humidity ISS or Temp Hum Station 1 1 to 100 3 RH 4 above 90 Extra Humidity ISS or Temp Hum Station 1 1 to 100 3 RH 4 above 90 Dew Point overall ISS or Temp Hum Station 1 F 1 C 105 to 130 F 76 to 54 C 3 F 1 5 C Leaf Wetness Leaf Soil Station 1 0 to 15 0 5 Soil Moisture Leaf Soil Station or Soil Moisture Station 1 cb 0 to ...

Page 53: ...on UV Index UV Radiation 0 1 Index 0 to 16 5 of full scale UV Dose 0 1 MED 20 1 MED 20 0 to 199 MEDs 5 Wind Direction Anemometer 1 0 to 360 3 Compass Rose 22 5 16 compass pts 0 3 compass pt Wind Speed large cups 1 mph 1 kt 0 4 m s 1 km h 2 to 180 mph 2 to 156 kts 3 to 290 km h 1 to 80 m s greater of 2 mph kts 1 m s 3 km h or 5 Wind Chill ISS 1 F 1 C 110 to 135 F 79 to 57 C 2 F 1 C Outside temperat...

Page 54: ...eater ID Pressing 2ND and WIND sets the console to receive the signal from a repeater instead of directly from a station Once the console is in the repeater setup mode subsequent pressing of WIND continue to cycle through the all the repeater IDs 5 Press WIND repeatedly to cycle through all eight repeater IDs possible or to clear the repeater ID in the right hand corner When no repeater ID is show...

Page 55: ...ater ID If a repeater ID is being displayed in Screen 2 and you are not using a repeater with the selected station you must turn off the repeater function to receive station information successfully In Setup Screen 2 Press 2ND and then press WIND repeatedly so that the console cycles through the list of repeater IDs Repeaters A H until the section where the repeater ID was displayed is blank Press...

Page 56: ...ure Trend Arrows show direction of pressure change for last three hours Contacting Davis Technical Support For questions about installing or operating your Vantage Pro2 weather station please contact Davis Technical Support We ll be glad to help 510 732 7814 Monday Friday 7 00 a m 5 30 p m Pacific Time We are unable to accept collect calls 510 670 0589 Technical Support Fax support davisnet com E ...

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