Our 12 month Guarantee
Our goods come with guarantees
that cannot be excluded under
the Australian Consumer Law.
You are entitled to a replacement
or refund for a major failure and
compensation for any other
reasonably foreseeable loss or
damage. You are also entitled to
have the goods repaired if the
goods fail to be of acceptable
quality and the failure does not
amount to a major failure.
We stand by this product. Therefore
we offer a 12 month guarantee on
heating element. The benefits of
this guarantee are in addition to
any rights and remedies imposed
by Australian Consumer Law. Our
guarantee excludes normal wear
and tear and instances where care
and use instructions have not been
followed.
What Albi will do: During this
guarantee period Albi will repair,
replace or refund any defective
product. If identical product is not
available for replacement, a similar
product may be offered. Albi asks
you to cover the cost of postage/
transit if the product needs to be
sent back to us for inspection.
If Albi deems the product is
defective, we will reimburse your
postage/transit expenses. Albi will
be responsible for the postage/
transit of the repaired/replacement
product back to you.
What to do: If a fault/defect is
identified cease using the product
immediately.
To make a claim on this guarantee,
take the product, proof of purchase
and full details of the alleged
defect to the retailer from whom
the product was purchased. If you
cannot access the retailer or are
unsatisfied with the solution offered
by the retailer contact Albi via the
details below.
Albi
87 Chifley Drive, Preston, Victoria
3072
P: +61 (03) 9474 1300
E: [email protected]
www.albi.com.au
