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Regardless of whether or not a carry case is used, Headsets and Wireless Belt Stations should
be stored in a dry, temperate environment. To further protect against moisture, appropriate
desiccants should be used where storage is to be onboard a vessel (e.g., silicone pouch inside
a carry case.) Headsets should also be stored out of direct sunlight to avoid unnecessary
degradation of comfort accessories (head pads, ear seals.)
When Wireless Belt Stations are to be stored in temperature extremes (hot or cold, not
recommended), care should be taken to remove the battery and either charge or store in a dry,
temperate environment appropriate for batte
ry charging (see “Battery Management”.)
Other Considerations
Intermittent performance of the Series 9100 Digital Intercom System can be symptomatic of
several factors not indicative of broken or defective product, such as loose cable connections,
improper mic positioning or inadvertent setting during programming of the system itself. Prior to
sending any units in to David Clark for service inspection, please refer to the Troubleshooting
steps in the main Installation/Operation Manual (doc. # 19549P-31), and/or call David Clark
Customer Service at 508-751-5800 for technical assistance.
Repairs/Customer Service
If problems persist after troubleshooting, suspect products should be sent in to David Clark
Customer Service for repair inspection. To do so, please ship to the following:
David Clark Company Inc.
360 Franklin Street
ATTN: CUSTOMER SERVICE
Worcester, MA 01604 USA
PH# 508-751-5800
Email:
Within the package, please include a note with the following:
1. Primary Contact Name
2. Return Shipping Address
3. Telephone Number/Email Address for Primary Contact
4. Brief Description of the Issue
We will make a complete evaluation of the unit and do our best to have it back in service as
soon as possible. For any non-warranty issues, we will contact you with a repair estimate and
will require authorization along with pre-payment before repair work is completed and the unit is
returned.
Summary of Contents for 9100 SERIES
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