13
Troubleshooting
Problem 1:
Frill-NeckWIZARD
®
is not working/moving too slowly:
Cause
Solution / Action
Pump not
switched on
Check if the pump is ON and / or primed. If not, turn ON
and wait for it to prime
Lack of suction
or engine unit
obstruction
Remove obstruction from engine unit. See maintenance
tips on page 11 and 12
Ensure the cleaner hose is assembled tightly
Adjust the automatic weir valve to medium or high
setting
Clean the filter and empty the skimmer baskets
Ensure the universal weir adaptor is seated
properly in the skimmer vacuum plate
Ensure the vacuum plate is correctly seated in the
skimmer
Check that pump is in good working order
Problem 2:
Frill-NeckWIZARD
®
is moving too fast/always up the walls:
Pump suction
too high
Adjust automatic weir valve to a lower setting
Problem 3:
Frill-NeckWIZARD
®
will not climb walls:
Pump suction
too low
Adjust automatic weir valve to a higher setting
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Problem 4:
Frill-NeckWIZARD
®
does not clean the whole pool:
Not enough hose
Add more hose sections. Refer to Step 4 of instructions
Turbulence
from return jets
affecting free
movement of
hose
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the direction of the hoses
Problem 5:
Frill-NeckWIZARD
®
moves in a repetitive pattern:
The hose may
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direction
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the direction of the hoses
Twist each hose a half-turn in the opposite direction to
each connection point
Hose is set in a
coiled position
Straighten hose and pour hot water over it to relieve
hose memory
Flow too high
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automatic weir valve to a lower setting.
...cont. overleaf
