13.
Unplug this product from the wall outlet and refer to qualified service personnel
under the following conditions:
a.
When the power cord is damaged or frayed;
b.
When liquid has spilled into the unit;
c.
When the product has been exposed to rain or water;
d.
When the product does not operate normally under normal operating conditions.
Adjust only those controls that are covered by the operating instructions in this
manual; improper adjustment of other controls may result in damage to the unit
and may often require extensive work by a qualified technician to restore the
unit to normal operation;
e.
When the product has been dropped or the cabinet has been damaged;
f.
When the product exhibits a distinct change in performance, indicating a need
for service.
Warranty
Standard Warranty
•
Datavideo equipment are guaranteed against any manufacturing defects for one year
from the date of purchase.
•
The original purchase invoice or other documentary evidence should be supplied at
the time of any request for repair under warranty.
•
The product warranty period begins on the purchase date. If the purchase date is
unknown, the product warranty period begins on the thirtieth day after shipment
from a Datavideo office.
•
Damage caused by accident, misuse, unauthorized repairs, sand, grit or water is not
covered under warranty.
•
Viruses and malware infections on the computer systems are not covered under
warranty.
•
Any errors that are caused by unauthorized third-party software installations, which
are not required by our computer systems, are not covered under warranty.
•
All mail or transportation costs including insurance are at the expense of the owner.
•
All other claims of any nature are not covered.
•
Cables and batteries are not covered under warranty.
•
Warranty only valid in the country or region of purchase.
•
Your statutory rights are not affected.
Three Year Warranty
•
All Datavideo products purchased after July 1st, 2017 are
qualified for a free two years extension to the standard warranty,
providing the product is registered with Datavideo within 30 days
of purchase.
