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Safely dis-mounting the HE-1 drive from a computer
In order not to cause damage to the spinning drive within the HE-1 drive do not immediately
disconnect the USB 2.0 cable straight away. Instead use your Computer’s drive dis-mounting process
first and then physically remove the HE-1 drive after this process has been completed.
Windows 7 Apple Mac OSX
Windows computers have a
Safely Remove Hardware
process seen in the System Tray area and
Apple Mac computers have an
Eject Drive/Hardware
process in the Devices area.
Updating the Firmware
From time to time Datavideo may release new firmware to fix reported bugs in the current recorder
firmware or to add a new feature. Customers can update the recorder firmware themselves if they
wish or they can contact their local dealer or reseller for assistance should they prefer this method.
This section describes the firmware update process for the recorder, if you have all the items required
it should take
approximately 20 minutes total time to complete
.
Please contact your local dealer or Datavideo office for the latest firmware update file.
Once started
the update process and power should not be interrupted in any way
as this could
result in a non-responsive unit.
To update the firmware, first format the HE-1 drive in the recorder and then remove and connect it to
your computer via the supplied USB 2.0 cable.
Copy the firmware update file to the HE-1 drive root directory level, where all BIN video folders usually
appear, and rename the firmware file to
“
flash
“.
Then use the Windows
safely remove hardware
feature or
eject the drive
from the Mac computer.
Now, insert the HE-1 drive back into the recorder and select the
UPDATE FIRMWARE
option from
the
SYSTEM SETUP
menu.
WARNING:
Once started
the update process and power should not be interrupted in any way
as
this could result in a non-responsive unit.