Dataplex DPX-213, User Manual

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Section 10
WARRANTY and REPAIRS
Copyright (C) Dataplex Pty Ltd
10-1
10.0 WARRANTY AND REPAIRS
Dataplex warrants the DPX-213 to be free from defective materials or workmanship for a
period of 3 months from the date of purchase. This warranty is extended to 12 months
from date of purchase for users who return the warranty registration card within 30 days
from the date of purchase. This warranty does cover equipment damaged by accident,
abuse, unauthorised modifications, or improper use. When subjected to normal, proper and
intended usage, Dataplex agrees to repair or replace, at their option, any defective material
without cost, provided:
1. You promptly notify Dataplex of any defect.
2. You return the equipment, freight prepaid, to the Dataplex office that you
purchased the equipment from.
3. Dataplex's inspection of the equipment shows that any defect was not caused by
accident, misuse, negligence, alteration, improper installation, unauthorised
repair or improper testing.
Dataplex will return the equipment, freight prepaid, after repair or replacement within a
reasonable time.
Dataplex shall not be responsible or liable for any consequential damages or loss of profits
which may arise as a result of any defect in its products during use.
Dataplex warrants all repairs and upgrades performed at its factory for 90 days after
completion unless an off-site repair maintenance agreement is .
Out of warranty repairs will be performed at ruling time and materials rates. Before
returning any equipment, you must phone Dataplex Pty. Ltd. and obtain a Return Material
Authorisation (RMA) number from Customer Service.
All returns must be shipped freight prepaid. Check the latest telephone directory for the
number of your local Dataplex Customer Service center.
Dataplex Pty Ltd.
PO BOX 901
L 2, 71 Epping Rd ,
NORTH RYDE , NSW, 2 113 AUSTRALIA
DPX: (02) 9869 2500
FAX: (02) 9869 2600