Some notes:
1.
If your logo is upside down, DON’T PANIC. You probably have the stock in backwards. Take
the stock out, turn the stack upside down, and put it back in.
If you have a new batch of stock, the logo really may be in upside down. On the ‘Page setup’
page, change the orientation to 180°.
2.
Print drivers change every time Microsoft comes out with a new service pack. For the latest,
check SeagullScientific.com (Hint: Seagull Scientific is a good source for print drivers for all
kinds of printers).
3.
If the printer stops between each ticket, make sure the ‘Pause between labels' box is not
checked. Then, turn the printer off and on.
4.
The black line sensor is on the bottom left side of the paper path (when you are facing the
printer). Therefore, the black line must be on the bottom left edge of the ticket stock when it
comes out.
5.
If one edge of the tickets is printing lightly, adjust the green thumbwheel on the right side of the
printhead.
6.
Occasionally, a printer will print fine under Tixsales but print blank tickets with Wintix. If you
have this happen, you need to go to the ‘Storage Memory’ tab and click on the ‘Memory
configuration’ button. Change the 'RAM module allocation’ to 84K and the ‘Scalable font cache’
to 64K.
7.
Occasionally, a printer will ignore the black line sensor and insist on using the edge (gap)
sensor. This behavior manifests itself by the printer printing the first ticket properly, ejecting 1½
blank tickets, and stopping with a red error light. If this happens to a printer, look in section 4.4
of the Datamax E-class manual. Use the buttons on the printer to change the sensor type
setting to (REFL) reflective.
•
Click here on File | Page Setup | Print setup
•
This is what attaches the ticket to the ticket printer. You must go through this step so the
tickets will default to the ticket printer and not the report printer.