Services and Support
Quick Reference Guide
21
Risk of Loss
Customer shall bear risk of loss or damage for product in transit to Datalogic. Datalogic
shall assume risk of loss or damage for product in Datalogic’s possession. In the absence of
specific written instructions for the return of product to Customer, Datalogic will select the
carrier, but Datalogic shall not thereby assume any liability in connection with the return
shipment.
Services and Support
Datalogic provides several services as well as technical support through its website. Log on
to
www.datalogic.com
and click on the links indicated for further information.
Products
Search through the links to arrive at your product page where you can download specific
Manuals
and
Software & Utilities
, including:
•
Datalogic Aladdin™
, a multi-platform utility program that allows for both RS-232
and USBCOM communications interfacing. The GUI-based application provides
an easy mechanism for setting scanner configuration, as well as configuration bar
code printing.
Service & Support
•
Technical Support
- Product documentation and programming guides and Techni-
cal Support Department in the world
•
Service Programs
- Warranty Extensions and Maintenance Agreements
•
Repair Services
- Flat Rate Repairs and Return Material Authorization (RMA)
Repairs
•
Downloads
– Manuals & Documentation, Data Sheets, Product Catalogues, etc.
Contact Us
•
Information Request Form and Sales & Service Network
