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DataLocker H300/H350 Enterprise User Guide

WHERE CAN I GET HELP?

The following resources provide more information about DataLocker products. Please contact your Help desk 
or System Administrator if you have further questions. 

support.datalocker.com

—Support information, knowledge base and video tutorials

[email protected]

—Product feedback and feature requests

www.datalocker.com

General information

Summary of Contents for IronKey EMS H350 Enterprise

Page 1: ...DATALOCKER H300 H350 ENTERPRISE ENCRYPTED EXTERNAL HARD DRIVE User Guide...

Page 2: ...hat may cause undesired operation This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to prov...

Page 3: ...9 How secure is it 9 Product specifications 10 Recommended best practices 11 Using my device 13 Setting up the device 13 Unlocking and locking the device 14 Managing passwords 16 Accessing my secure...

Page 4: ...ws systems prompt to restart after you first plug in your device You can safely close that prompt without restarting no new drivers or software are installed MISE EN ROUTE Installation avec Windows et...

Page 5: ...rsten Mal anschlie en Sie k nnen diese Aufforderung sicher schlie en ohne Neu zu starten keine neuen Laufw erke oder Software werden installiert INICIO R PIDO Instalaci n en Windows y Mac Windows XP V...

Page 6: ...ws XP Vista 7 8 8 1 10 Mac OS X 10 6 1 USB 2 Windows Unlocker Unlocker exe Mac Unlocker Unlocker 3 PRIVATE USB Windows Windows Mac Windows XP Vista 7 8 8 1 10 Mac OS X 10 6 1 USB 2 Windows Unlocker Un...

Page 7: ...Mac Windows XP Vista 7 8 8 1 10 Mac OS X 10 6 1 USB 2 Windows Unlocker Unlocker exe Mac Finder Unlocker Unlocker 3 Windows Windows Mac Windows XP Vista 7 8 8 1 10 Mac OS X 10 6 1 USB 2 Windows Unlocke...

Page 8: ...evice applications and features are configured by the System Administrator Some settings that are described in this guide may not be available to you if the administrator has not enabled them for your...

Page 9: ...diting your preferences changing your device password and safely locking your device Enterprise device users can also access their online account if applicable and admin users can open the Admin Conso...

Page 10: ...fied in hardware Password try counter implemented in tamper resistant hardware Once the password try count is exceeded the device will initiate a permanent self destruct sequence Sensitive data and se...

Page 11: ...Tick Taiwan BSMI Japan VCCI Korea KCC KCC ID MSIP REM WKY H300 KCC ID MSIP REM WKY H350 Certification FIPS 140 2 level 3 certified applies to H350 only Hardware USB 3 0 SuperSpeed port recommended As...

Page 12: ...practices 12 ABOUT MY DEVICE DataLocker H300 H350 Enterprise User Guide 3 Never unplug the device when the LED is on 4 Never share your device password 5 Perform a computer anti virus scan before sett...

Page 13: ...e software will use the same language as your computer s operating system 4 Type a device password and confirm it and then click Continue Your password is case sensitive and must comply with the passw...

Page 14: ...odifying your files Administrators can also force your device to unlock in a read only state When working in this mode the DataLocker Control Panel will display the text Read Only Mode In this mode yo...

Page 15: ...he files by running CHKDSK and using data recovery software To manually lock the device Click the Lock button in the bottom left of the Control Panel to safely lock your device Tip You can also use th...

Page 16: ...eyboard on page 16 To change your password 1 Unlock your device and click the Settings button on the menu bar 2 Click Password in the left sidebar 3 Enter your current password in the field provided 4...

Page 17: ...u password reset privileges Otherwise you must contact your administrator To reset your password 1 Plug in your device and start the Unlocker 2 Click Password Help 3 At the Password Help prompt click...

Page 18: ...Check for Updates 4 If an update is available click Download to start the install process and follow the instructions on screen Tip You can check for updates automatically each time you unlock your d...

Page 19: ...ice is in use enter unlocker exe lock devicename where devicename is the name of the device you want to lock Please note the following important details for using your device on Linux 1 Kernel Version...

Page 20: ...ailable on your device The green bar graph represents how full the device is for example the meter will be totally green when the device is full The white text on the Capacity Meter displays how much...

Page 21: ...re you can quickly launch on board applications and files Items that appear in the list are shortcuts to the actual files Managing the list items does not alter the actual file 1 Unlock your device Th...

Page 22: ...me If you own more than one Enterprise device you can create nicknames for each device Names help you tell the devices apart from each other 1 Log on to your online account 2 On the My Devices tab cli...

Page 23: ...e information about DataLocker products Please contact your Help desk or System Administrator if you have further questions support datalocker com Support information knowledge base and video tutorial...

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