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-20- 

 

 

 

MESSAGE

 

DESCRIPTION

 

REMEDY

 

Bad Agent/Not permitted 

The dyndns service rejects 
IP update request. 

Check end reenter correct  
parameters using the RainbowPlus 
program, 

Communication>GSM>Dynamic 
DNS

 tab area. 

Bad APN info 

APN parameters are not 
acceptable. 

Check end reenter correct APN 
parameters using the RainbowPlus 
program, 

Communication>GSM

 

tab. 

Bad Service Ctr. Nr 

The GSM system rejects 
the SMS service center 
number. 

Either the service center number of 
the Sim card or service center 
program parameter is faulty. 
Enter the correct 

Service Center 

No

 parameter using the 

RainbowPlus program, 

Communication>GSM

 tab. 

Bad Telephone Nr. 

The SMS number is not 
acceptable for the D-
500/700 device. 
Or the GSM system rejects 
the SMS number. 

Check end reenter correct 

message number

 parameters 

using the RainbowPlus program, 

Communication>GSM

 tab. 

Command not 
supported. 

An unrecognized SMS 
command is received. 

Send correct SMS command as 
explained in the 

SMS COMMANDS

 

section of this document. 

Connection error 

The dyndns service does 
not answer IP update 
request. 
The D-500/700 device will 
reattempt IP update. 

If the message is not repeated then 
do not carry. 
Turn the DC power off, wait 10 
seconds and turn the power on 
again. 

Data sending error 

Communication errors in 
IP network. May occur 
when the signal strength is 
low or GSM system is 
overloaded. 

Relocate the antenna to a better 
reception place. 
Try other GSM operators. 
This error is not critical and may 
occur momentarily. 

DynDNS Failed. Use IP 

The central monitoring 
(Rainbow Scada) server is 
using the dyndns service 
and the dns address of the 
server cannot be resolved. 

Check and correct  Rainbow Server 
address parameters using the 
RainbowPlus program, 

Communication>IP Settings

 tab 

area. 

Enter PIN Password 

Sim card has PIN 
protection and correct pin 
is not programmed in the 
D-500/700 device. 

Check end reenter correct 

GSM 

Sim Card PIN No

 parameter using 

the RainbowPlus program, 

Communication>GSM

 tab. 

 

Abnormal Status Messages (alphabetical order)

 

Summary of Contents for D-700

Page 1: ...lus D 500 D 700 Installation Guide Rainbow Plus D 500 D 700 Usage Guide Dynamic DNS Account Setting for D 500 D 700 RainbowScada Installation Guide RainbowScada User Guide The D 500 700 unit supports...

Page 2: ...cable is 2 meters long The antenna is intended to be placed outside of the genset panel for the best signal reception Do not power up the D 500 700 unit before inserting the antenna and SIM Card The m...

Page 3: ...lti slot class 10 8 GPRS mobile station class B Compliant to GSM phase 2 2 Class 4 2 W 850 900 MHz Class 1 1 W 1800 1900MHz Operating temp range 40 C to 85 C Data speed max 85 6 kbps downlink max 42 8...

Page 4: ...Configuration mode 4 Read parameters from device 5 Select Communication Basic tab This page contains communication parameters 6 Engine Serial Number and Site Id information are used in the header of...

Page 5: ...e used for restricting the external access to the embedded web server Leave these fields unchanged as above for unrestricted access Please consult Datakom for more details 12 Rainbow Server Adresses a...

Page 6: ...ed If this parameter is enabled the D 500 700 device will send an e mail message each time the mains status is changed 17 E mail address 1 2 3 is the address to where e mail messages will be sent If e...

Page 7: ...IP Confirmation address field should not be modified and must be left as per above settings 20 Ping Address may be set as required But above address is the most reliable one It is advised to leave it...

Page 8: ...vice Center No is not entered then the controller will use the service center number recorded in the SIM card If entered this number will be used Usually this information is not necessary 27 APN acces...

Page 9: ...9 When parameter editing is over click Write To Device button A progress bar will open 24 When the progress bar disappears the write process is done Progress bar Write To Device button...

Page 10: ...low The program represents each unit as a coloured box on the map The map is downloaded from the internet The colour of the box will indicate the genset status for easy follow_up of the whole network...

Page 11: ...roller into STOP mode Alarms are also cleared MODE AUTO Puts the controller into AUTO mode Alarms are also cleared Unit forced to AUTO Unit forced to STOP Alarms cleared GPRS disabled GPRS enabled The...

Page 12: ...Sets remote controlled output 1 to active state OUT1 OFF Sets remote controlled output 1 to passive state OUT xx ON Sets remote controlled output xx to active state xx denotes any number between 1 an...

Page 13: ...ains Change These messages are individually enabled or disabled by below program parameters Communication GSM SMS On IP Change Communication GSM SMS On Mains Change SMS messages are sent to all teleph...

Page 14: ...0 700 is able to send SMS messages under all fault conditions SMS messages are sent to all telephone numbers programmed in below tab Communication GSM Message Numbers A sample message is below Alarm S...

Page 15: ...his message is enabled or disabled by below program parameters Communication Options 2 E mail E mail on IP Change A sample message is below Last 10 event logs together with measured parameters are alw...

Page 16: ...ge when any fault condition occurs A sample message is below Last 10 event logs together with measured parameters are always appended to the e mail message Alarm E mail Messages Alarm is indicated her...

Page 17: ...ss is granted by the GSM system Data Receive and Transmit Indicators These indicators flash when data is received or transmitted through GPRS network Note that data counters are available in the next...

Page 18: ...played IMEI Number This is the modem s unique identificaiton number Each GSM device has a different IMEI number Data Counters These counters increment with data received or transmitted through the eth...

Page 19: ...received The D 500 700 device will execute the command given by the SMS message Sending SMS SMS message sending is in progress SMS preparing SMS message is about to be sent SMS Sent SMS message was s...

Page 20: ...ived Send correct SMS command as explained in the SMS COMMANDS section of this document Connection error The dyndns service does not answer IP update request The D 500 700 device will reattempt IP upd...

Page 21: ...may occur momentarily GPRS unusable Bad APN GSM system rejects GPRS connection because of faulty APN parameters Check end reenter correct APN parameters using the RainbowPlus program Communication GS...

Page 22: ...twork GSM network is not available GSM operator indication disappears No GSM signal in current location Check antenna and antenna connections Relocate the antenna to a better reception place Try other...

Page 23: ...modem returns a command xx denotes command step and C describes return type C B Bad response C E Error These messages are not critical and does not affect operation They are for debugging purposes onl...

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