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Install Your Device

 

 

Insert the USB Device

 

 

IMPORTANT

: Insert the CD and install the software before inserting the device into your computer’s USB port. 

 

1.

 

Insert the device into an available USB port on your computer. 

 

Your computer will detect the device and automatically install the required drivers. 

 

If you need a little more flexibility, you can plug the optional USB connection cable (included) into a 
USB port and then insert the device into the other end of the cable. 

 

                               

 

 

Activate Your Device 

 

1.

 

With your device inserted, double-click the SmartView icon on your computer’s desktop. 

 

Your device is designed to activate automatically and connect to either the DataJack 3G network or 
the DataJack 4G network. 

 

If both 4G and 3G networks are available, click 

My Networks

 in the SmartView window to select 

which network to use. 

2.

 

Launch your web browser and go to any website to confirm your active Internet connection. 

 

The left indicator light shows your 4G status (

blue

 means you’re connected or within range). The 

right indicator light shows your 3G status (

green

 means you’re connected or within range). A 

red

 

light in either location means you’re not in a coverage area. 

Summary of Contents for U600

Page 1: ...1 ...

Page 2: ... with an Intel platform operating systems Package Contents U600 USB Modem Device USB Connection Cable Quick Start Guide Installation CD System Requirements Windows 8 Windows 7 Windows Vista Windows XP SP 2 Mac OS X 10 6 Mac OS X 10 5 By using DataJack s wireless internet service you agree to comply with the Terms of Service You are encouraged to review these terms on our website at www datajack co...

Page 3: ...our CD ROM drive the CD should auto run If it does not auto run navigate to your CD drive and double click the SmartView installation file The actual file name may vary with your operations system but it will have an exe extension 2 Depending on your Operating System a User Account Control window may pop up requesting for permission select Continue 3 In the Welcome to the InstallShield Wizard for ...

Page 4: ...e Your Device 1 With your device inserted double click the SmartView icon on your computer s desktop Your device is designed to activate automatically and connect to either the DataJack 3G network or the DataJack 4G network If both 4G and 3G networks are available click My Networks in the SmartView window to select which network to use 2 Launch your web browser and go to any website to confirm you...

Page 5: ...Make a payment see your bills enroll in online billing Check usage and account balance See or modify the details of your DataJack service plan Get detailed instructions and download content From a Phone DataJack Customer Service Call 1 888 683 4522 ...

Page 6: ...aJack 3G network and the DataJack 4G network where available Which Operating Systems are supported for use with the DataJack U600 USB Modem The U600 USB modem supports Microsoft Windows 8 Windows 7 Windows Vista or Windows XP Service Pack 2 Macintosh 10 5 and 10 6 with an Intel platform Note The following Operating Systems are not supported Windows 2000 Mac OS X 10 4 Palm Pocket PC Linux Does the ...

Page 7: ...B U600 during a file download will the download resume when the device is inserted and within 3G or 4G coverage again No You will need to re establish a connection to the network and restart the file download Some third party applications provide the capability of continuing a file transfer after a lost connection If I want to connect automatically versus manually via SmartView software how is tha...

Page 8: ...w several minutes for the computer to recognize the connection and install the drivers If you ve installed the SmartView software onto your desktop and your computer is not detecting the U600 USB modem here are several reasons why this behavior may occur The USB U600 is not fully inserted into the USB port on your PC The USB U600 must be fully inserted into the USB port of your computer in order f...

Page 9: ...ety of error messages that you may encounter most of them can be resolved by following the steps below There is not sufficient signal strength to connect If low signal strength is displayed in the SmartView window move to a location with better coverage For a map of coverage in your area using an alternate Internet connection browse to the DataJack Coverage Tool at www datajack com coverage area m...

Page 10: ...om the User Interface that their connection has been lost when returning from sleep mode in fringe 4G coverage You will need to disconnect and reconnect to SmartView The firewall or Internet security application is interfering with the browsing Try to disable any applications that may be restricting your access to the Internet such as Windows Firewall Anti Virus software If the problem is resolved...

Page 11: ...es are primarily capable of getting the best service near an exterior wall or outside To potentially resolve in building coverage issues you may have to use the device in other locations within the building to see if your coverage or signal improves Note To perform the update you must have SmartView open and your U600 USB modem inserted in the computer in a Ready to Connect state but do not connec...

Page 12: ...n WiMax 2500 MHz ENVIRONMENTAL Operating Temperature 20 to 60 Celsius Storage Temperature 30 to 70 Celsius RoHs Compliant STANDARDS APPROVALS FCC Part 15 22 24 CDG Stages 2 3 IS 2000 IS 98D E IS 134 IS 637B IS 683A IS 707A IS 835A IS 856 IS 866 JESD22 A114 B JESD22 C101 DIMENSIONS 74 x 32 x 14 mm 1 25 w x 2 91 h x 0 55 inch Weight 28 20g PC REQUIREMENTS USB Port 2 0 recommended Available disk spac...

Page 13: ...eless SIERRA WIRELESS AND ITS AFFILIATES SPECIFICALLY DISCLAIM LIABILITY FOR ANY AND ALL DIRECT INDIRECT SPECIAL GENERAL INCIDENTAL CONSEQUENTIAL PUNITIVE OR EXEMPLARY DAMAGES INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS OR REVENUE OR ANTICIPATED PROFITS OR REVENUE ARISING OUT OF THE USE OR INABILITY TO USE ANY SIERRA WIRELESS PRODUCT EVEN IF SIERRA WIRELESS AND OR ITS AFFILIATES HAS BEEN ADVISED ...

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