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DataDirect Networks StorageScaler 8460 User Guide | 57
Contacting Technical Support
Please contact DataDirect Networks Support at any time for assistance. Support can be
reached by the following methods:
Web
Support Portal
https://portal.ddnsupport.com
Portal Assistance
Technical Support Bulletins
http://www.ddn.com/en/technical-support-bulletins
Support Email
Mailing List Subscriptions
Telephone
DDN Worldwide Directory
http://www.ddn.com/en/support/contact-support
Product Shipping Instructions
If you are shipping the product to another location, always use the original packaging
provided with your unit(s).
If you are sending a product to DataDirect Networks for warranty or out of warranty repair,
you
must
obtain a Return of Materials Authorization (RMA) number from DataDirect
Networks Technical Support.