![background image](http://html.mh-extra.com/html/datacard/ce870/ce870_user-manual_511425075.webp)
CE870 Instant Issuance System User’s Guide
63
Messages and Conditions
When the system cannot process the card sent, it issues a condition. Conditions display on the
LCD panel on the front panel of the printer. Refer to the following for more information:
Messages on the Printer LCD
All messages are associated with a print job. The system issues messages that focus on recovering
from problems.
The printer LCD panel displays a message number and a short description for each message.
If more than one message was issued, the next message displays after you correct the
problem and press the U
SER
button.
The lights on the front panel flash while messages display on the LCD panel:
The U
SER
light flashes quickly (every 1/2 second) for hardware errors; green for a
condition in the embosser or amber for a condition in the printer.
The U
SER
light flashes amber at a medium rate (every second) for all other system
problems. It can be accompanied by flashing supply and card lights.
The supply and card lights flash quickly (every 1/2 second); green for problems in the
embosser and amber for problems in the printer.
No.
LCD Message
User Light
Supply Light
Card Light
–
Close and lock doors
Color Cycle
Off
Off
100
Request not supported
Amber Flash
Off
Off
101
Job could not complete
Amber Flash
Off
Off
102
Card not in position
Off
Off
Amber Flash
103
Printer problem
Amber Flash
Off
Off
104
Critical problem
Amber Flash
Amber Flash
Amber Flash
105
Magstripe data error
Amber Flash
Off
Off
106
Magstripe data not found
Off
Off
Amber Flash