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Datacard Group Confidential
Q: Will the generic or custom impression be factory installed and shipped with the printer?
A: No, the impression will ship separately and can be installed by a Datacard® authorized service
representative or a trained Datacard® Channel Partner.
SOFTWARE
Q: What Datacard
®
software supports the CD800 CLM printer?
A: Datacard
®
ID Works
®
software and IDCentre
®
software and their families support CD800 CLM
printers.
SERVICE & SUPPORT
Q: What is the warranty for the CD800 CLM printer?
A: The CD800 card printer has a 30 month warranty for both the printer and printhead. Complete
warranty details can be found on PartnerPage
SM
.
Q: What service and support is available for the CD800 CLM printer?
A: Please see the Service Announcement on PartnerPage
SM
for all service options.
Q: What training is available for the CD800 CLM printer?
A: There is a training setup specifically for the CLM and SLM laminators, under code: TE1157.
Other training opportunities are available to Datacard colleagues on PartnerPage
SM
through e-
learning, training webinars and direct customer presentations. Contact your regional service and
support teams for more information.
ORDERING
Q: How do I order a CD800 CLM printer?
A: Please refer to Orders and Pricing on PartnerPage
SM
, or contact your regional customer service
representative, sales manager or sales support representative.
Q: When can I place orders for my CD800 CLM printer?
A: Early 2014.
Q: How do I order a CD800 CLM printer demo package?
A: To order a CD800 CLM card printer demo package, please see the ID Solutions Demo
Program Overview and Request Form on PartnerPage
SM
.
IMPORTANT DATES
Channel Partner Sales Training Webcast
November 12
th
& 13
th
, 2013
Marketing Materials Available via PartnerPage.com
November 19
th
, 2013
Official Public Product Launch
– Cartes Paris
November 19
th
, 2013
Datacard.com end user information available
November 19
th
, 2013
Price Pages available via PartnerPage.com
January 1
st
, 2014
Available to order
Early, 2014
Demo Program
Early, 2014
Product Shipments Begin
Early, 2014
Summary of Contents for CD800
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