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Troubleshooting
The display displays only black screen
Ensure that all AC and DC plugs and jacks used by external power supplies are
firmly connected. Ensure that the DVI ports are firmly plugged in to the PC and
display. Ensure that the Tx and Rx modules plug correctly to the PC and display,
respectively. Check if the PC and display are powered on and properly booted.
Reset the system by de-plugging and re-plugging the Tx DVI port or Rx DVI port, or
by de-plugging and re-plugging the power cord plugs of Tx and Rx modules. Re-boot
up the system while connecting the optical DVI cable system.
Screen is distorted or displays noises.
Check if the graphic resolution is properly set. Go to the display properties of
Windows and tap the settings. Ensure that the resolution sets less than SXGA
(1280x1024)@75Hz refresh ratio, but optionally UXGA at 60Hz. Reset the system.
Disconnect and reconnect the optical DVI cables or DC power adaptors.
Maintenance
No special maintenance is required for the optical DVI extender and power
supplies. Ensure that the TX, RX and power modules are stored or used in a
benign environment free from liquid or dirt contamination.
There are no user serviceable parts. Refer all service and repair issues to DataBay.
Technical Support and Service
For commercial or general product support, contact your reseller. For technical
service, contact DataBay by email
or visit its website at
www.databay.com.tw
