Troubleshooting
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Information Required for Technical Support
Name:___________________________________________Phone__________________________
Contract Number: __________________________________________________________________
Address: _________________________________________________________________________
________________________________________________________________________________
Data Translation hardware product(s): __________________________________________________
serial number: _________________________________________________________________
configuration: _________________________________________________________________
Data Translation device driver - SPO number: ___________ ________________________________
_______________________________________________ version: _________________________
Data Translation software - SPO number:_______________ ________________________________
serial number: ________________________________ version:__________________________
PC make/model: ___________________________________________________________________
operating system: _____________________________ version:__________________________
Windows version: ______________________________________________________________
processor: ___________________________________ speed:___________________________
RAM: _______________________________________ hard disk space:
____________________
network/number of users: _______________________ disk cache:________________________
graphics adapter: _____________________________ data bus:_________________________
I have the following boards and applications installed in my system:
____________________________
________________________________________________________________________________
________________________________________________________________________________
I am encountering the following problem(s): ______________________________________________
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
and have received the following error messages/codes: ____________________________________
________________________________________________________________________________
________________________________________________________________________________
I have run the board diagnostics with the following results: __________________________________
________________________________________________________________________________
You can reproduce the problem by performing these steps:
1. _______________________________________________________________________________
________________________________________________________________________________
2. _______________________________________________________________________________
________________________________________________________________________________
3. _______________________________________________________________________________
________________________________________________________________________________
Summary of Contents for DT9835
Page 1: ...DT9835 User s UM 18797 D Manual...
Page 4: ......
Page 11: ...1 1 Overview Features 2 Supported Software 3 Accessories 5...
Page 16: ...Chapter 1 6...
Page 27: ...17 3 Supported Device Driver Capabilities...
Page 36: ...Chapter 3 26...
Page 37: ...27 4 Programming Flowcharts Single Value Operations 29 Continuous Digital Input Operations 31...
Page 54: ...Chapter 5 44...
Page 55: ...45 A Specifications...
Page 60: ...Appendix A 50...
Page 61: ...51 B Connector Pin Assignments...
Page 76: ......
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