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Data Domain Gateway Systems

4

Data Domain Gateway systems store data in and restore data from externally attached disk arrays
through Fibre Channel connections. The Data Domain Gateway systems are DD460g, DD560g,
and DD580g. A Data Domain Gateway system has the same chassis and CPUs as a DD460,
DD560, or DD580 system. See the corresponding chapters for additional information.

Multiple Data Domain Gateway systems can access storage on a single storage array.

This chapter covers the following:

•

Hardware Interfaces

•

Gateway System Installation

•

Troubleshooting and Maintenance

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Summary of Contents for DD580

Page 1: ...Data Domain Inc 2421 Mission College Boulevard Santa Clara CA 95054 866 WE DDUPE 408 980 4800 770 0005 0006 Rev B September 14 2009 System Hardware Guide...

Page 2: ...141 7 065 619 7 143 251 7 305 532 7 373 464 7 424 498 7 434 015 and other patents and patents pending in USA and other countries Disclaimer The information contained in this publication is subject to...

Page 3: ...a Domain System Types 11 Chapter 2 Preparing for Installation 15 NVRAM Battery Charging Instructions 16 Battery Charge Verification 16 Battery Recharging Procedure 17 Power and Weight Specifications 1...

Page 4: ...leshooting Installation Problems 35 Recover from External Storage Array Controller Failure 35 Disconnecting the Fibre Channel 36 Chapter 5 DD120 Systems 37 Hardware Overview 38 System Features 38 Fron...

Page 5: ...r 60 Chapter 7 DD560 DD460 DD430 and DD410 Systems 61 Hardware Overview 62 System Features 63 Front Panel 64 Back Panel 65 Power Supply LEDs 66 Hardware Interface 66 System Card Interface 68 Installat...

Page 6: ...6 System Hardware Guide...

Page 7: ...lowing Chapter 1 Introduction Chapter 2 Preparing for Installation Chapter 3 PCI Cards for Data Domain Systems Chapter 4 Data Domain Gateway Systems Chapter 5 DD120 Systems Chapter 6 DD580 DD565 DD530...

Page 8: ...uct Documentation Guides for how to integrate Data Domain systems with backup applications arrays and other applications under Integration Documentation Matrices that show which components are compati...

Page 9: ...this guide The following table describes the typographical conventions used in this guide Typeface or Symbol Usage Examples Monospace Commands command options and parameters and computer output Use th...

Page 10: ...s and with general backup administration Data Domain Support To resolve issues with Data Domain products contact your contracted support provider or visit us online at https my datadomain com Brackets...

Page 11: ...models refer to the model specific Installation and Setup Guide and Hardware Overview documents Visit https my datadomain com to see the latest documentation For information about the Data Domain ES2...

Page 12: ...00GB SATA HDDs 2 3 6 GHz Xeons 7 5 TB 4 9 TiB 4 9TiB per ES20 8TB 5 4 TB 5 4 TB per ES20 8TB 2 ES20 8TB DD460 15 400GB SATA HDDs 2 3 2 GHz Xeons 6 0 TB 3 9 TiB 4 3 TB N A DD530 9 500GB SATA HDDs 15 50...

Page 13: ...field expanded system with two RAID groups the third value is for a factory expanded system with one RAID group DD460g N A 2 3 2 GHz Xeons N A 4 2 TiB 4 6 TB 3rd party Table 1 Data Domain System capac...

Page 14: ...Data Domain System Types 14 System Hardware Guide...

Page 15: ...charged batteries the system starts up normally In most systems however the batteries need to be charged to ensure they are either at or near maximum capacity This chapter contains the following secti...

Page 16: ...stem is powered on it can take up to three hours before they are fully charged The system cannot be used before all of the batteries are fully charged Plan ahead when you schedule your installation Ba...

Page 17: ...60 systems when the diagnostic message Press F2 to enter setup or Press Del to enter setup appears or when an Intel or Data Domain logo splash screen appears 3 Leave the system at the prompt for a min...

Page 18: ...V Amps 230V Weight lb kg DD580 690 2346 6 0 3 0 78 35 DD565 644 2213 5 6 2 8 78 35 DD560 520 1776 4 5 2 3 80 36 DD530 base expanded 403 483 1393 1663 3 5 4 2 1 8 2 1 68 31 78 35 DD510 base expanded 40...

Page 19: ...ns Specifications All Platforms except DD120 DD120 Operating Temperature 5 to 35 C 41 to 95 F 10 to 35 C 41 to 95 F Operating Humidity 20 to 80 non condensing 20 to 80 non condensing Non operating Tem...

Page 20: ...ent change not to exceed 50 F 10 C in an hour Adequate temperature control with a gradient change not to exceed 86 F 30 C in an hour Ventilation Airflow In a closed or multi unit rack ensure that the...

Page 21: ...on the nameplates of all equipment on the circuit The total load on the circuit should not exceed the maximum circuit rating Table 5 Rail Options System Rail Kit Rack Depth DD120 X DD120 RAIL Spare S...

Page 22: ...ber gigabit Ethernet interfaces the cables and connecting ports on the other end must be SX compatible If the Data Domain system uses copper gigabit Ethernet interfaces the cables and connecting ports...

Page 23: ...t 4Gb Fibre Channel PCIe HBA for VTL requires DD OS 4 4 or later Dual port copper 1Gb 1000 BASE T Ethernet PCI X NIC with RJ45 connectors Dual port copper 1Gb 1000 BASE T Ethernet PCIe NIC with RJ45 c...

Page 24: ...cepts a miniSAS connector SFF 8088 and has two LEDs The LED on the right flashes when the card has power and is ready for use The LED on the left flashes when data passes between an expansion shelf an...

Page 25: ...is active and a The lower LED that glows green when the connection is 10 100 Base T or amber when the connection is Gigabit Dual port optical 1Gb 1000 BASE SX multi mode fiber Ethernet NIC with LC co...

Page 26: ...ain system The cards can be any of the following in any combination 1GbE copper 2 ports 1GbE fiber 2 ports 10GbE copper 2 ports 10GbE fiber 1 port Figure 8 shows the Ethernet card locations in slots 5...

Page 27: ...hernet ports 5 and 6 Table 7 Ethernet port mapping DD OS Version Model Numbers Supports 4 5x or above DD580 DD580g DD565 One or two 1GbE or 10GbE cards The first card must be in slot 5 and the second...

Page 28: ...second NIC card will cause the port numbers to be changed except when the first NIC is 1GbE and the second NIC is 10GbE If the first optional NIC is in slot 6 adding a second optional NIC in slot 5 wi...

Page 29: ...y systems are DD460g DD560g and DD580g A Data Domain Gateway system has the same chassis and CPUs as a DD460 DD560 or DD580 system See the corresponding chapters for additional information Multiple Da...

Page 30: ...el direct attached connectivity to a storage array using a 1 2 or 4 Gb sec Fibre Channel interface The FC AL loop mode is required Fibre Channel SAN attached connectivity to a storage array using a 1...

Page 31: ...tion Replication between Data Domain Gateway systems must use storage arrays with similar performance characteristics The size of destination storage must be equal to or greater than the size of sourc...

Page 32: ...igure LUN masking so that the Data Domain system can see only those LUNs that should be available to the Data Domain system The Data Domain system writes to every LUN that is available 4 Connect the F...

Page 33: ...Last Attached Serialno No diskgroup uuids were found List of SCSI Disks LUNs Press ctrl m for disk size information ID UUID tgt lun loop wwpn comments 1 No UUID 0 0 0 500601603020e212 2 No UUID 0 4 0...

Page 34: ...tallation 34 System Hardware Guide 13 When the reboot completes the login prompt appears You can login and configure the Data Domain system Note To add more LUNs after the New Install procedure use th...

Page 35: ...e the correct WWNs for the ports on the card You can get the WWNs from the name server for the switch The name server logs the WWN of all attempted logins If switch zoning is the problem update zoning...

Page 36: ...does not support temporary Fibre Channel disconnection while the Data Domain system is active Removing the fiber cable that connects the Data Domain system and the storage array may lead to a system r...

Page 37: ...Domain systems Setting up the system and using DD OS features such as replication are done in the same way as with other Data Domain systems See Chapter 2 Preparing for Installation for additional inf...

Page 38: ...riers are different than those used in other Data Domain systems When replacing a disk use only disks and carriers certified for the corresponding by Data Domain Table 8 DD120 system features Feature...

Page 39: ...control panel The control panel is on the far right side of the DD120 front panel See Figure 9 for the location Figure 10 shows control panel functions The eth0 and eth1 LEDs glow green when the ports...

Page 40: ...other Data Domain systems When replacing a disk use only disks and carriers certified for the DD120 by Data Domain Table 9 System status LED State Possible Causes Green Flashing Degraded One or more b...

Page 41: ...eth1 each have two LEDs one on each side of the port When the LED on the left side is dark the port has no active connection When the LED on the left is green the connection speed is 10 100 Base T Whe...

Page 42: ...for at least one interface The alternative to DHCP is to use a serial console or a keyboard and monitor Use a serial console or a monitor and keyboard if you are not using an Ethernet interface for co...

Page 43: ...al port on the back panel See Figure 13 Use the console communication settings of 9600 baud 8 data bits no parity 1 stop bit For a monitor and keyboard attach the monitor to the port video port and th...

Page 44: ...ces Not all of the interfaces need to use DHCP If you set an interface to use DHCP and DHCP is not yet available to the interface the Data Domain system attempts to set up the interface without DHCP u...

Page 45: ...erences to a Data Domain system in this section apply to all DD580 DD565 DD530 and DD510 systems See Chapter 2 Preparing for Installation for additional information on each system Note Data Domain Gat...

Page 46: ...ata Domain DD580 DD580g DD565 DD530 and DD510 systems have a number of hardware interfaces and LEDs The internal and external disk configurations vary by model This section covers the following System...

Page 47: ...U NVRAM 512 MB battery backed NVRAM card for data integrity during a power outage Power N 1 3 redundant hot swap power Fans Redundant Not Hot swap Motherboard IO 2 1000 100 10 Copper Ethernet PCI X Sl...

Page 48: ...small button labelled RESET The button immediately reboots the system Do not press RESET unless instructed to by Data Domain Technical Support Table 11 Front panel LEDs LED State Power on Indicator T...

Page 49: ...Each disk has two LEDs at the bottom of the disk carrier See Figure 15 The right LED on each disk flashes green or blue depending on the Data Domain system model whenever the system accesses the disk...

Page 50: ...ard interface area See Figure 16 Power Supply LEDs Figure 17 Power unit LEDs LED locations A Data Domain system has three power supply units Each power unit has an LED see Figure 17 that glows green w...

Page 51: ...system or for administrative access over a network Both Ethernet interfaces are 1000 Base T Gigabit copper ports that can accept 10 100 Base T or Gigabit connections The four USB ports below the Ether...

Page 52: ...the cards in the internal PCI card array See Figure 19 for PCI array slot numbering Preparing for Installation on page 15 for additional information on each PCI card The system card interface area sup...

Page 53: ...and DD510 Systems 53 Hardware Overview Figure 20 is a schematic of the location of system components from the center fans to the back panel of a Data Domain system The PCI card array is in the back l...

Page 54: ...system has one mandatory and an optional second dual port 4 Gbps Fibre Channel PCIe HBA Each 4Gbps Fibre Channel port accepts an LC connector and has three LEDs Upgrade to DD OS 4 4 x or later before...

Page 55: ...opper 1Gb 1000 BASE T Ethernet PCIe NIC with RJ45 connectors Dual port optical 1Gb 1000 BASE SX multi mode fiber Ethernet PCIe NIC with LC connectors See the Network Management chapter in the Data Dom...

Page 56: ...and has three LEDs Upgrade to DD OS 4 4 x or later before adding a second card The DD580 DD580g DD565 DD530 and DD510 systems support up to one of the following optional Ethernet PCIe NICs Upgrade to...

Page 57: ...main system using an Ethernet interface you must provide DHCP information for at least one interface The alternative is to use a serial console or a keyboard and monitor See DHCP Server on page 60 for...

Page 58: ...points Console port Monitor VGA port Keyboard port For an Ethernet connection attach an Ethernet cable to one of the Ethernet interfaces eth0 eth1 or if available eth2 eth3 eth4 or eth5 on the back p...

Page 59: ...plies are required for reliable operation Note If you are powering up expansion shelves as well wait a few minutes before powering up the system 7 Start the system Push the power button the top button...

Page 60: ...n interface to use DHCP and DHCP is not yet available to the interface the Data Domain system attempts to set up the interface without DHCP until DHCP is available Use the net show settings command to...

Page 61: ...ces to a Data Domain system in this section apply to all DD560 and DD4xx systems See Chapter 2 Preparing for Installation on page 15 for additional information on each system Note Data Domain Gateway...

Page 62: ...Domain DD560 DD560g DD460 DD460g DD430 and DD410 systems have a number of hardware interfaces and LEDs The internal and external disk configurations vary by model This section covers the following Sys...

Page 63: ...Height 3U NVRAM 512 MB battery backed NVRAM card for data integrity during a power outage Power N 1 3 redundant hot swap power Fans Redundant Not Hot swap Motherboard IO 2 1000 100 10 Copper Ethernet...

Page 64: ...down is labelled MUTE and turns off the power supply alarm that buzzes when one or more power supplies is not working The top LED is the power on off indicator that glows green when power is on The se...

Page 65: ...es green whenever the system accesses the disk The left LED glows red when the disk has failed Both LEDs are dark on the disk that is available as a spare Back Panel Power supply units Hardware interf...

Page 66: ...rce The LED is dark if the unit has no power Also when a unit fails the power supply failure LED on the front panel of the system glows red see Figure 24 on page 64 Hardware Interface The hardware int...

Page 67: ...hernet connection has two LEDs one on each side When the LED on the left side is dark the port has no live connection When the LED on the left is green the connection speed is 10 100 Base T When the L...

Page 68: ...ds in the internal PCI card array See Figure 29 for PCI array slot numbering See Preparing for Installation on page 15 for additional information on each PCI card The system card interface area suppor...

Page 69: ...DD460 DD430 and DD410 Systems 69 Hardware Overview Figure 30 is a schematic of the location of system components from the center fans to the back panel of a system The PCI card array is in the back l...

Page 70: ...D560g and DD460g systems have one mandatory dual port 2 Gbps Fibre Channel PCIe PCI X HBAs Each 2Gbps Fibre Channel port accepts an LC connector and has three LEDs Slot Type DD560g DD460g DD560 DD460...

Page 71: ...60g system Set up the system hardware To use DHCP with Ethernet interfaces configure the DHCP server with the appropriate Data Domain system information To configure a Data Domain system using an Ethe...

Page 72: ...s Console port Monitor VGA port Keyboard port For an Ethernet connection attach an Ethernet cable to one of the Ethernet interfaces eth0 eth1 or if available eth2 or eth3 on the back panel See Figure...

Page 73: ...red for reliable operation Note If you are powering up expansion shelves as well wait a few minutes before powering up the system 6 Start the system Push the power button the top button on the right s...

Page 74: ...faces do not need to use DHCP If you set an interface to use DHCP and DHCP is not yet available to the interface the Data Domain system attempts to set up the interface without DHCP until DHCP is avai...

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