Page 17
Troubleshooting
Fault
Fault content
Fault tone
Fault handling method
Bass
(beep)
Treble
(beep)
1
Bumper placed
incorrectly
0
1
2
Anti-drop
sensors error
0
2
3
Bad charging /
poor battery life
0
3
4
Low battery
1
1
5
Machine
trapped
1
2
6
2
1
7
Wheels error
2
2
8
Suction power
low
2
3
9
Encoder error
2
4
Side brush error
Check whether the bumper can
rebound normally.
Clean the anti-drop sensor or change
the location and start again.
Only use the original adapter to charge.
Try recharging the machine for 5 hours.
Put the machine back on the charging
station to charge.
Use the machine in an open place.
Check whether there is any foreign
matter entangled in the side brush
and clean thoroughly before starting.
Check whether there is any foreign
matter entangled in the wheel and
clean thoroughly before starting.
Check if the fan port is blocked or if
the dust box is full.
Try to restart the machine.