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5-YEAR LIMITED WARRANTY
Darfon Electronics Corp. and Darfon America Corp. (“Darfon”) H5000 Hybrid Inverter (“Product”) limited warranty covers defects in
workmanship and materials for Product that (i) is in compliance with the installation instructions supplied with it; (ii) has been used and
operated for its intended purpose in compliance with the Product’s manual supplied with the originally shipped system; and (iii) has not been
moved from the originally-installed end user location (“Limited Warranty”). This Limited Warranty is only valid for new Product(s) purchased.
This Limited Warranty is for a period five (5) years from the date of original purchase of the Product at point of sale to the originally-installed
end-user location (“Warranty Period”). During this Warranty Period, the Limited Warranty is transferable to a subsequent owner of the
Product as long as the Product remains installed at the originally-installed end user location.
To be eligible for this limited warranty, the purchaser must ensure the completion and submission of the warranty registration form within
thirty (30) calendar days of installation. The information provided will only be used by Darfon for support and warranty purposes.
Subject to Darfon’s inspection of the Product and finding that the defect is covered by the Limited Warranty, Darfon at its sole discretion will
repair or replace the defective Product with the same or a comparable model free of charge. In repairing or replacing the defective Product,
Darfon will use new and/or reconditioned parts. The repair or replacement of the Product or the supply of additional products does not
constitute the beginning of a new warranty period, nor shall the original term of this limited warranty be extended. Any replaced products
shall become the sole property of Darfon. This Limited Warranty covers the repair or replacement of the defective Product only, but does
not cover costs related to the troubleshooting, uninstalling, or reinstalling the repaired/replaced Product. Under this Limited Warranty,
Darfon will cover the cost of shipping the repaired/replaced Product from Darfon’s location, to a location proposed by the installer and
agreed by Darfon,
via non-expedited freight carrier selected by Darfon; however, it does not cover damages caused during the shipment of
the Product and any such damage is the responsibility of the freight carrier.
This Limited Warranty does not cover damage or malfunctions due to: (1) improper installation or operation, including usage under
conditions for which the Product was not designed, usage under unsuitable environmental conditions, or usage not in accordance with its
installation manual or applicable laws/regulations; (2) installations, reinstallations, repairs and/or alterations performed by persons not
authorized by Darfon; (3) power surges, connection to incorrect voltage, or combination with incompatible components or accessories; (4)
misuse, abuse, negligence, fire, natural disasters, force majeure or other unforeseeable circumstances outside the range of influence of
Darfon and/or (5) normal wear and tear.
Furthermore, this Limited Warranty does not cover Product that: (1) has its label/serial number removed or altered; (2) has been installed on
movable device or marine environment; (3) has direct contact with corrosive agents, including but not limited to salt water, acid rain and
biological infestations; and/or (4) has been uninstalled from the originally-installed end user location and reinstalled elsewhere.
In the event the warranty service is required, the end user will need to contact the original installer for support. The installer will need to
comply with Darfon’s Return Merchandise Authorization policy and procedure on behalf of the end user. If the original installer cannot be
contacted, the end user will need to contact Darfon for a referral to a local authorized installer. This Limited Warranty will be void if the
Product is uninstalled and returned by an unauthorized installer.
THIS LIMITED WARRANTY IS THE SOLE AND EXCLUSIVE WARRANTY GIVEN BY DARFON AND, WHERE PERMITTED BY LAW, IS MADE
EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING, WITHOUT LIMITATION,
WARRANTIES OF TITLE, QUALITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON INFRINGEMENT OR WARRANTIES AS
TO THE ACCURACY, SUFFICIENCY OR SUITABILITY OF ANY TECHNICAL OR OTHER INFORMATION PROVIDED IN MANUALS OR OTHER
DOCUMENTATION. IN NO EVENT WILL DARFON BE LIABLE FOR ANY SPECIAL, DIRECT, INDIRECT, INCIDENTAL OR CONSEQUENTIAL
DAMAGES, LOSSES, COSTS OR EXPENSES HOWEVER ARISING, WHETHER IN CONTRACT OR TORT, INCLUDING WITHOUT LIMITATION ANY
ECONOMIC LOSSES OF ANY KIND, ANY LOSS OR DAMAGE TO PROPERTY, OR ANY PERSONAL INJURY.
To the extent any implied warranties are required under applicable law to apply to this Limited Warranty, such implied warranties shall be
limited in duration to the Warranty Period, to the extent permitted by applicable law. Some states and provinces do not allow limitations or
exclusions on implied warranties or on the duration of an implied warranty or on the limitation or exclusion of incidental or consequential
damages, so the above limitation(s) or exclusion(s) may not apply to the extent of any applicable law. This Limited Warranty gives the
customer specific legal rights, and the customer may have other rights that may vary from state to state.
Online Warranty Registration: http://www.darfonsolar.com/warrantyregistration.php
Darfon Technical Support
Tel : +1 855 477-1100 (USA), +886 3 250 8800 (Asia)
Email: [email protected]
Web: http://www.darfonsolar.com/support
Hours of Operation: 9AM- 6PM, Monday- Friday
