O P E R A T I O N
12
Useful Notes
In the case of unit malfunction, please unplug it, wait for 30 seconds and turn it back on. If the problem
still exists, please follow the troubleshooting instructions or
contact
DarbeeVision.
Troubleshooting
Use this chart or the website
FAQ
to resolve general operational problems. If there are any problems
that you cannot resolve, please contact DarbeeVision at
.
Symptom
Possible Cause
Solution
Remote control
failure
Remote control is out of range
Use the remote control within the effective range. Install
the IR extender
Low battery
Replace the battery
Screen flashes
Screen flashes most likely result
from color space mismatches
Turning off Deep Color processing in your video
source device and display device may help eliminate
random flashes
Don
’
t see
enhancement
Original image content lacks
spatial detail, or scene
content/camera motion is
interfering with perception of the
enhancement
Look at slow-moving or still video so you are not
distracted by fast motion. Put the unit in Full Pop
Mode and set the DARBEE Level to 100% in order
to get a strong effect. Then toggle the DARBEE
effect on and off to see the difference in place. You
can also use the Demo Mode. Wiping back and forth
is most effective, especially on a still image.
USB port not
working
Using wrong USB type
Make sure you are using supported USB types for
updates -- Fat16, Fat32, NTFS
Please note that the USB port will not supply power
to an external device. The USB port is for updates
only.
FAQ