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35 

096391

• Versio

2909.20

17

 

Troubleshooting 

 

Introduction 

Errors are indicated by an LED located under the filter 

reset

  button.  

If the LED slowly flashes orange, it means you need to replace the air filters. 
See page 10  

 

LED displays 
Software <2.0  

If this LED is red it indicates an operating error. The red LED can indicate three different 
errors: 

 

LED Red 

Description 

Flashing slowly 

 

Error on the bypass damper  

 

Error on the internal temperature sensor T3/T4 

Flashing rapidly 

 

Error on the fan 

 

Supply temperature is <+5°C 

 

External fire alarm is activated 

 

One of the internal temperature sensors is measuring >70°C  

Lights constantly 

 

T1/T2 Temperature sensor is defective 

 

LED displays 
Software 

2.0 

If the LED flashes RED then there is an operating error. The length of the flash corre-
sponds to an error code with corresponding digits in the left column of the table below, 
followed by a 5 second break. 

Number of 

flashes 

Error number 

Control panel 

Error 

E 1 

Exhaust fan 

E 2 

Supply fan  

3 E 

Bypass 

damper 

E 4 

Outside air temperature sensor (T1) 

E 5 

Supply air temperature sensor (T2) 

E 6 

Extracted air temperature sensor (T3) 

E 7 

Exhaust air temperature sensor (T4) 

E 8 

Indoor air temperature sensor (T5) 

E 9 

Humidity sensor, RH% (optional extra) 

10 

E 10 

Outside temperature < -13°C 

11 

E 11 

Supply air temperature < +5°C 

12 

E 12 

Fire alarm, one or more of the internal sensors is 
measuring a temperature over 70°C. 

13 

E 13 

Communication error / poor signal 

14 

E 14 

Fire alarm, thermostat in the duct system. (Optional 
extra) 

15 

E 15 

High water level 

 

 

 

Continued overleaf 

Summary of Contents for HCV 500

Page 1: ...1 096391 Version 2909 2017 HCV500 Service Manual Rev 1 4 5 EN...

Page 2: ...ehold for trykfejl og ndringer Dantherm can accept no responsibility for possible errors and changes Irrt mer und nderungen vorbehalten Dantherm n assume aucune responsabilit pour erreurs et modificat...

Page 3: ...on of parts 8 Description of additional equipment 10 Electronic control 11 System operation strategy 14 Installation 15 Wall mounting 16 Drain 17 Duct positioning 18 External connections 20 Changing t...

Page 4: ...es Safety Part 1 EN 60 335 2 40 2003 Household similar electrical appliances Safety Part 2 40 EN 61 000 3 2 2014 Electromagnetic compatibility EMC Part 3 2 Limits Harmonics EN 61 000 3 3 2013 Electrom...

Page 5: ...d stale and warm air T4 Exhaust air from the unit cooled in the heat exchanger S1 Temperature sensor no 1 S2 Temperature sensor no 2 S3 Temperature sensor no 3 S4 Temperature sensor no 4 A Indicates m...

Page 6: ...ction 4 Supply T2 Exhaust T4 Filter 1 Extraction filter G4 Supply filter G4 or F7 Filter 2 Supply filter G4 or F7 Extraction filter G4 Fan cabinet 1 Extractor fan Supply fan Fan cabinet 2 Supply fan E...

Page 7: ...Version 2909 2017 General description continued Air flow paths This illustration shows the two air flow paths through the unit Air flow can be altered electronically See page 21 Air flow path 1 Air fl...

Page 8: ...the indoor climate by filtering the air of dust and other particles An F7 filter pollen filter can be purchased as an acces sory The F7 filter is always placed on the supply side shown on the top of t...

Page 9: ...sor T2 Supply air temperature sensor S3 T3 Extracted air temperature sensor T1 Outside air temperature sensor A VOC and RH sensor additional equipment n a prop B n a prop VOC and RH sensor additional...

Page 10: ...quality with the low est possible energy consumption Bypass damper The motorised bypass damper automatically directs the air outside the heat exchanger according to demand This function is used on su...

Page 11: ...C System architecture Illustration of the system control architecture Continued overleaf USB service port Keypad with LED Air quality demand sensor VOC HRC 3 wireless remote Ethernet router with DHCP...

Page 12: ...ption of connections External connections Connection Description 230V Connection for 230V power supply DIGI IN External digital input for selection of operation modes ANTENNA Wireless connection of co...

Page 13: ...ontinued Illustration control panel Description control panel The control panel foil has four buttons with corresponding LED displays Four blue LED lights in the middle indicate fan speed regardless o...

Page 14: ...matic function prevents this via the following procedure Heat is added if a heating element has been mounted The supply fan gradually reduces in speed until the minimum RPM is reached After 10 seconds...

Page 15: ...stallation Before mounting consider the following The unit s controls make it possible to change the air flow path to and from the unit between the right and left sides A B mode Read more in the gener...

Page 16: ...bracket as follows Step Illustration Secure the wall bracket using these measure ments Ensure you use suitable screws and rawl plugs Mount the two spacers at the bottom of the back of the unit Mount...

Page 17: ...with blanked drain see marking at the top of the unit A B mode IMPORTANT Make sure that the cap is moved to the correct drain if you change between A B mode as otherwise condensate cannot be led out...

Page 18: ...een in the section on technical data Duct dimensions and sound absorbers must be in accordance with national standards and building regulations Contact your Dantherm dealer for further information Noi...

Page 19: ...19 096391 Version 2909 2017 Duct connection continued Insulation Insulate all four ducts with minimum 50 mm insulation...

Page 20: ...m dealer HAC2 This module can control various inputs outputs Wired remote HCP10 Digital input The control board has two digital inputs Via the Dantherm Control PC Tool it is possible to configure the...

Page 21: ...anging the air flow path on the main control Select mode The air ducts going into the house can either be connected on the right hand side or the left hand side of the top of the unit The default mode...

Page 22: ...ve the two screws as shown 2 Turn the control panel 180 and place it in the service position 3 Find the A B mode button on the edge of the PCB and set it to the mode desired If accessories have been c...

Page 23: ...using keypad on front Follow these steps to calibrate the unit s fan speed Step Action 1 Press and hold 5 sec the fan button 2 and weekly program 4 until both LED lights are flashing The fan speed wi...

Page 24: ...Connection Follow this procedure to connect the PC and HCV500 Step Action 1 Turn on the computer 2 Install PC Tool this can be ordered from your Dantherm dealer 3 Power on HCV 300 with no USB cable c...

Page 25: ...ersion 2909 2017 Firmware update Introduction The firmware can be different from one unit to another If you need to update the unit s firmware please contact Datherm to ensure you have the right firmw...

Page 26: ...on describes how the control panel can be used to set different parameters and display the unit s operation Contents This section covers the following topics General ventilation functions 27 Use of co...

Page 27: ...ller and HCP10 Timer controlled operation weekly program When set to timer controlled operation HCV500 will automatically adjust the ventilation speed according to a predetermined weekly schedule This...

Page 28: ...atic cooling via bypass Automatic bypass cooling is only possible if the bypass module is installed and enabled It is possible to set the parameters for bypass cooling The following options are availa...

Page 29: ...er 7 minutes but can be can celled again manually by pressing on Manual fan speed for 5 seconds The 3 LEDs for fan speed flash for the 7 minutes that fireplace mode is enabled Week program Press once...

Page 30: ...ess allocation If the unit is connected to a router with built in DHCP server it will fetch the IP address itself from the router when the unit starts up Static IP address allocation Using PC Tool it...

Page 31: ...equests for information service or parts must include a serial number The product model and serial number can be found on the information plate reduced type plate which is found behind the front cover...

Page 32: ...eating element if mounted Trained professionals Clean the internal air ducts in the unit Trained professionals Check the duct joints and connections Trained professionals Check the condensate drain an...

Page 33: ...ean in order to maintain the fan s balance Be careful not to remove the small metal balance pieces on the fan s blades as this can cause vibrations 4 Turn the fan with the fingers and listen to check...

Page 34: ...ing the panel 9 Check that all connections are securely connected to the PCB 10 Mount the front panel External Hoses and duct connections 2 years Visually inspect 1 The duct connections at the top of...

Page 35: ...Software 2 0 If the LED flashes RED then there is an operating error The length of the flash corre sponds to an error code with corresponding digits in the left column of the table below followed by...

Page 36: ...in the chapter for rectifying errors PC Tool Operating warnings and errors are logged in the controller s memory Connect a com puter with PC Tool installed via USB to output detailed information from...

Page 37: ...37 096391 Version 2909 2017 Spare parts list Introduction Spare parts are ordered through Dantherm dealers Illustration Spare parts for HCV500 Continued overleaf...

Page 38: ...233 7 Control print PCB 077234 8 Control print cover 077236 9 Power cable 077237 10 OT thermostat for heating 290372 11 Kit Air valves 081185 12 Kit temperature sensors 077243 13 Heat exchanger 077245...

Page 39: ...emperature without preheater installed tODA C 12 to 50 Outdoor temperature with preheater installed tODA C 25 to 50 Max absolute humidity in extract air RH g kg 10 CABINET Dimensions without bracket W...

Page 40: ...40 Dimensions HCV500...

Page 41: ...41 096391 Version 2909 2017 Wiring Diagram Introduction This section shows wiring diagrams for the main components Illustration Overview Keypad connector on opposite PCB side...

Page 42: ...42...

Page 43: ...address Lokkeasvn 26 3138 Skallestad N tter y Phone 47 33 35 16 00 Fax 47 33 38 51 91 dantherm no dantherm com www dantherm no Dantherm AB Fridhemsvagen 3 602 13 Norrkoping Sweden Phone 46 0 111 930...

Page 44: ...44 Dantherm Air Handling A S Marienlystvej 65 7800 Skive Denmark www dantherm com service dantherm com...

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