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 38 

L

L

IMITED

IMITED

 

 

W

W

ARRANTY

ARRANTY

  

   

     Additional Dansons Products 

www.louisiana-grills.com 

www.countrysmokers.com 

Check our website for up to date accessories, options and information! 

Parts, Service and Returns  

It is Dansons Inc. policy, that NO pellet appliance be returned to any dealer without prior authorization 
from  Dansons Technical Service Department

.    

 

We strongly suggest that if you do need to order any parts or options or require service, that you first deal with 
your local dealer.  Many dealers do stock parts and options.  The majority of the parts names can be found 
within this manual.  

 

If for any reason you do not have a local dealer, Dansons Inc. is proud to offer the best technical and sales 
support in the industry.  

Call TOLL FREE 1-877-303-3134. 

 

The 

“Glow Boy”

 

wood pellet appliance, carries a five (5) year limited warrant for from the date of sale 

to the original owner against defects and workmanship on all steel parts, (excluding the burn grate), and 
one (1) year on electrical components. There is no specific warranty on the paint, glass, burn grate, fire 
brick and all gaskets or against damage caused from corrosion.  

Extended Warranty 

Canadian Comfort Industries will offer an additional 

one (1)

 year limited warranty on electrical 

component parts, when your 

“Glow Boy”

 wood pellet appliance is installed by a “

Dansons Certified 

Installer”.

  

To qualify for this extended warranty the unit must be installed by a “Dansons Certified Installer” and the  

“Pre-Delivery & Install Check List” 

form must be filled out and received at Canadian Comfort 

Industries 

                 Fax 1-780-960-0430  or online at 

www.dansons.com/support

 

There is no written or implied performance warranty on 

“Glow Boy”

 

stoves, as the manufac-

turer has no control over the installation, operations, cleaning, maintenance or the type of fuel 
burned.

 

 

This limited warranty will not apply if your stove has not been installed, operated, cleaned and 
maintained in strict accordance with the manufacturer's instructions.  Burning other than quality wood 
pellets may void the warranty.  The warranty does not cover damage or breakage due to misuse, 
improper handling or modifications.   

 

The limited warranty registration card must be signed and returned to 

CANADIAN COMFORT 

INDUSTRIES, INC.

  by the owner.  Appropriate information is to be noted on the card. 

 

All claims under this limited warranty must be made through the dealer where your stove was 
purchased.

  If an inspection by the dealer indicates that a limited warranty claim is justified, and all 

conditions of this limited warranty have been met, the manufacturer's total responsibilities and liabilities 
shall be to repair or replace, at the manufacturer's option, the defective part(s).  All costs of removal, 
shipment to and from the dealer or manufacturer, any losses during shipment and reinstallation, and any 
other losses due to your stove being removed, shall be covered by the owner of the stove. 

 

NEITHER THE MANUFACTURER, NOR THE SUPPLIERS TO THE PURCHASER, ACCEPTS 
RESPONSIBILITY, LEGAL OR OTHERWISE, FOR THE INCIDENTAL OR CONSEQUENTIAL 
DAMAGE TO THE PROPERTY OR PERSONS RESULTING FROM THE USE OF THIS PRODUCT.  
ANY WARRANTY IMPLIED BY LAW, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES 
OF MERCHANTABILITY OR FITNESS, SHALL BE LIMITED TO ONE (1) YEAR FROM THE DATE 
OF ORIGINAL PURCHASE.  WHETHER A CLAIM IS MADE AGAINST THE MANUFACTURER 
BASED ON THE BREACH OF THIS WARRANTY OR ANY OTHER TYPE OF WARRANTY 
EXPRESSED OR IMPLIED BY LAW, MANUFACTURER SHALL IN NO EVENT BE LIABLE FOR ANY 
SPECIAL, INDIRECT, CONSEQUENTIAL OR OTHER DAMAGES OF ANY NATURE WHATSOEVER 
IN EXCESS OF THE ORIGINAL PURCHASE PRICE OF THIS PRODUCT.  ALL WARRANTIES BY 
MANUFACTURER ARE SET FORTH HEREIN AND NO CLAIM SHALL BE MADE AGAINST 
MANUFACTURER ON ANY ORAL WARRANTY OR REPRESENTATION.

 

 

Some states do not allow the exclusion or limitation of incidental or consequential damages, or 
limitations of implied warranties, so the limitations or exclusions set forth in this limited warranty may not 
apply to you.  This limited warranty gives you specific legal rights and you may have other rights, which 
vary from state to state.

 

Glow Boy  Home & Shop Heater

         www.glowboystoves.com              38 

 

Summary of Contents for Home Heater HGBH1

Page 1: ...OR EVEN DEATH Installation shall conform to CAN CSA B365 Installation Code for Solid Fuel Burning Appliances and Equipment in Canada and NFPA 211 Chimney Fireplaces Vents and Solid Fuel Burning Appli...

Page 2: ...greatly from company to company from load to load and occasionally from bag to bag 4 Be extra 5 Remember that most operational dilemmas with a pellet stove are usually traced back to Improper installa...

Page 3: ...YPE 10 HOPPER CLEAN OUT CHUTE 37 SAFETY PRECAUTIONS LIMITED WARRANTY 38 DETERMING SIZE DISTANCE 11 SERVICE MAINTENANCE LOG 39 TERMINATION 12 PLANNING OUTSIDE AIR 13 APPLIANCE PLACEMENT 14 FLOOR PROTEC...

Page 4: ...pliance Keep all such liquids well away from the appliance while it is in use This heater must be connected to a standard 115 V 60 Hz 3 prong grounded electrical outlet in accor dance with local build...

Page 5: ...in a metal container with a tight lid and placed on a non combustible surface or on the ground well away from all combustible materials pending final disposal The exhaust system should be checked twic...

Page 6: ...stove along with gases into the atmosphere Your stove s heat output can be adjusted from setting 1 4 through the FEED RATE touch pad to vary your heat output from Low to High The room air fan can be...

Page 7: ...Your pellet appliance has a high temperature limit switch installed If the temperature at the back of the firebox reaches approximately 250 F the switch will shut off the electricity going to the Vac...

Page 8: ...pply ex ceeding 35 1 by ratio are exempt from EPA regulations PRODUCT IS SUBJECT TO CHANGE WITHOUT NOTICE Heating capacity will vary depending on floor plan layout of your home degree of insulation an...

Page 9: ...hand for warranty COMPLETE THIS CHECK LIST WHILE INSTALLING YOUR MULT FUEL APPLIANCE _____ Carefully read the ENTIRE installation section first Twice is better _____ Read the Installing Freestanding I...

Page 10: ...al runs These Tee s are to assist in periodically cleaning the vent Single or Double clean out tees may be used The exhaust system must be installed so the entire system can be cleaned without disasse...

Page 11: ...uivalent and the Altitude above sea level NOTE In some cases it may be necessary to contact Dansons Customer Service personal to determine acceptable venting configurations and altitude adjustments 1...

Page 12: ...Minimum 1 clearance above any door or window that opens C Minimum 3 clearance from any adjacent building D Minimum 7 clearance above any grade when adjacent to public walkways E Minimum 2 clearance ab...

Page 13: ...t 1 foot away from the exhaust system termination When outside air is taken from an existing chimney the exhaust system must not terminate in the same chimney The outside air pipe on your stove is 2 O...

Page 14: ...on Alcove Installation Stove and floor protection must be installed on a level secure floor NOTE It is important for your appliance to be level Leveling should occur below the floor protection pad The...

Page 15: ...epth depending on the brand of PL vent used Before placing the stove connect the Tee and measure off the 3 clearance ALCOVE INSTALLATION Minimum clearances to combustibles Figure 14 15 2 inch from bac...

Page 16: ...s Flashlight Wire stripper and wire cutter Hammer Bubble Level Utility knife Adjustable pliers 6 to 8 inches Small hand broom and dustpan Furniture and Floor Protection Supplies Caulking tube of RTV H...

Page 17: ...nuts supplied and secure tightly 6 Place a bead of RTV silicone around the end collar of the Quick Connect of your stove s exhaust C Firmly push the PL vent pipe adaptor J into the bead of RTV silico...

Page 18: ...t outside air source with a inch screen over the inlet Figure 26 B C D For transportation all chimney vent above the mobile home must be removed Chimney PL Vent must be 3 or 4 PL Vent and must extend...

Page 19: ...case of power failure Follow the same basic steps in locating your appliance attaching the exhaust system and outside air intake to your stove as the previous examples 1 2 3 4 5 6 7 8 Main Floor Vert...

Page 20: ...lf Tapping Screws x 27 7 6 24 8 PL Clean Out Tee Cap PL Length of Pipe PL 90D Elbow PL Wall Thimble 10 11 12 1 2 3 4 5 Cleanout Door 9 10 11 Main Floor Class A Tie In 1 Pipe Adapter Clean Out Tee Cap...

Page 21: ...ver FINE TUNNING YOUR STOVE later in this manual OPENING AND CLOSING THE MAIN DOOR Open the stove door by rotating the handle COUNTER CLOCKWISE toward the TOP of the stove until the handle is about th...

Page 22: ...mal operating temperatures your stove will continue to run If the fire does not light and or burn properly the electricity to your stove s components will be shut off at the end of 15 minutes The FAN...

Page 23: ...4 Lights Feed Rates 3 4 Feed Rates 1 4 Only be concerned with the lights All others do not effect the mode selection process FEED RATE NOTE The Starting Point of the cycle depends on what mode the con...

Page 24: ...t 1 cycle When the temperature in the room drops to the level set at the thermostat the stove will again cycle to the HIGH 2 3 or 4 preselected set ting For optimum heat transfer the FAN setting shoul...

Page 25: ...e stove off Feed Rates 1 2 U UNDERSTANDING NDERSTANDING T THE HE C CONTROL ONTROL HI MED LOW FAN SPEED OFF FAN SPEED AUGER CYCLE Glow Boy Home Shop Heater www glowboystoves com 25 FINE TUNE ADJUSTMENT...

Page 26: ...D RATE or START touch pad The COMBUSTION FAN exhaust will start and operate at full speed for 60 seconds then adjust downward to match feed rate 1 The CONVECTION FAN heating will start and the LED wil...

Page 27: ...LET DAMPER This will have to be set as the factory can not send the units out with the damper pre set This is done to accommodate a wide range of installations elevations and fuel type and quality Sli...

Page 28: ...put and visa versa Pellet feed rate at the same fuel settings may vary greatly from brand to brand and may vary somewhat from batch to batch within the same brand FINES FINES in pellets are pieces of...

Page 29: ...ext heating season unless properly stored If you do decide to carry it over make sure to check the corn for proper moisture content FACTORS EFFECTING FEED RATES Generally the smaller and cleaner free...

Page 30: ...rn Pot as well BURN POT A COLD STOVE ONLY Remove the burn grate Clean out the burn pot area of all debris CAUTION When replacing the grate make sure it fits properly in the burn pot WINDOW CLEANING CO...

Page 31: ...the grate DOOR GASKET Inspect the main door gasket periodically The main door may be removed to have frayed broken or compacted gaskets replaced EXHAUST VENTING The by products of combustion contain s...

Page 32: ...gar and water solution along with a rag Oven cleaner and window cleaners will leave a film on the glass that will attract smoke and creosote like a magnet Should a build up of creosote or carbon accum...

Page 33: ...BLEM CAUSE SOLUTION Stove Will Not Start 1 No electrical power Ensure the stove is plugged in to a 120VAC electrical outlet and a Surge Protection unit Check outlet for electrical power and proper vol...

Page 34: ...Remove all ash and clinkers Ensure air holes are free of debris or build up 3 Igniter is not glowing Remove burn grate close door and re start the appliance If the igniter does not glow red inside the...

Page 35: ...or smoke smell spillage 1 Exhaust System Hi Heat RTV silicone all joints even manufactured Ensure venting is gas tight Inspect exhaust fan and gasket area ensure a tight fit Proper maintenance and cl...

Page 36: ...aft Assembly KS5080 1240 Burn Grate Super Grate KS5020 1040 Combustion Fan w gasket KS5020 1070 Convection Fan w gasket KS5040 1090 Control Board AcuTron 2 Door Assembly black Door Assembly brass trim...

Page 37: ...o the inside of the appliance remove the hex screws from the LEFT HAND SIDE PANEL looking from the front of the heater These are located on the back left hand side corner of the appliance Remove the p...

Page 38: ...Burning other than quality wood pellets may void the warranty The warranty does not cover damage or breakage due to misuse improper handling or modifications The limited warranty registration card mu...

Page 39: ...NE PURCHASE DATE INSTALL DATE INSTALLED BY STOVE MODEL SERIAL NUMBER WAS UNIT PRE BURNED SPECIAL COMMENTS SERVICE DATE TECHNICIAN DESCRIPTION OF WORK DONE S SERVICE ERVICE M MAINTENANCE AINTENANCE L L...

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