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Installation Guide

Termix Novi – 1 Series DS fully insulated

7.0 Troubleshooting

7.1 Troubleshooting in general

In the event of operating disturbances, the following basic features
should be checked before carrying out actual troubleshooting:

the substation is connected to electricity,

the strainer on the DH supply pipe is clean,

the supply temperature of the DH is at the normal level
(summer, at least 60 °C - winter, at least 70 °C),

the differential pressure is equal to or higher than the normal
(local) differential pressure in the DH network – if in doubt, ask
the DH plant supervisor,

pressure on the system - check the HE pressure gauge.

Authorized personnel only

Assembly, start-up and maintenance work must be performed by
qualified and authorized personnel only.

7.2 Troubleshooting DHW

Problem

Possible cause

Solution

Strainer in supply or return line clogged.

Clean strainer(s).

DHW circulation pump out of order or with
too low setting.

Check circulation pump.

Defective or clogged non-return valve.

Replace – clean.

No electricity.

Check.

Wrong setting of automatic controls, if any.

To adjust an electronic controller for
DHW, pls. note enclosed instructions for
electronic controller.

Scaling of the plate heat exchanger.

Replace – rinse out.

Defective motorized valve.

Check (use manual function) – replace.

Defective temperature sensors.

Check – replace.

Too little or no DHW.

Defective controller.

Check – replace.

DCW is being mixed with the DHW, e.g. in
a defective thermostatic mixing valve.

Check – replace.

Hot water in some taps but not in all.

Defective or clogged non-return valve on
circulation valve.

Replace – clean.

Tap temperature too high; DHW tap load
too high.

Thermostatic valve adjusted to a too high
level.

Check – set.

Scaling of the plate heat exchanger.

Replace – rinse out.

Temperature drop during tapping.

Larger DHW flow than the substation has
been designed for.

Reduce DHW flow.

Thermostatic control valve does not close

Temperature difference between DH
supply and DHW set point too low.

Lower the set point temperature or
increase the DH supply temperature.

Idle temperature too low (for stations
equipped with IHPT).

Set point too low.

Turn thermostat in (+) direction.

LGB38040

DEN-GT

11

Summary of Contents for Termix Novi 1 Series

Page 1: ...tes 3 3 1 Safety Notes general 3 4 0 Mounting 4 4 1 Mounting 4 5 0 Design 6 5 1 Design 6 5 2 Schematic diagram 7 6 0 Controls 8 6 1 DHW temperature control 8 6 2 Maintenance 10 7 0 Troubleshooting 11...

Page 2: ...ts single family houses as well as for small apartment buildings The water heater is available in two sizes either for 1 apartment or up to 4 apartments The Termix Water heater is applicable for decen...

Page 3: ...ts fire leaks or other dangerous circumstances interrupt all energy sources to the station if possible and seek expert help In case of discoloured or bad smelling domestic hot water close all shut off...

Page 4: ...H can be taken to mean the primary supply Connections 1 Domestic cold water DCW 2 Domestic hot water DHW 3 District heating DH supply 4 District heating DH return Connection sizes DH DCW DHW G ext thr...

Page 5: ...fore installation Clean and rinse Prior to installation all substation pipes and connections should be cleaned and rinsed Tightening Due to vibration during transport all substation connections must b...

Page 6: ...i 1 Series DS fully insulated 5 0 Design 5 1 Design Your substation might look different than the substation shown Design description B Heat exchanger DHW N Circulation connection 63 Sieve 74 IHPT con...

Page 7: ...39 Connection closed 63 Sieve 74 IHPT controller DHW Domestic Hot Water DCW Domestic Cold Water DH Supply District Heating Supply DH Return District Heating Return 5 2 1 Technical parameters Technical...

Page 8: ...mperatures of up to 100 C By turning the handle for temperature setting in direction the setting is increased by turning it in direction the setting is decreased Turns DHW Temperature Setting C 0 64 1...

Page 9: ...afety valve Furthermore the pressure equalizer absorbs a possible increase in pressure so a discharge outlet is omitted The GTU Pressure Equalizer may not be applied in systems with hot water circulat...

Page 10: ...readings Temperatures Checking of all temperatures such as DH supply temperature and DHW temperature Connections Checking all connections for leakages Safety valves The operation of the safety valves...

Page 11: ...eturn valve Replace clean No electricity Check Wrong setting of automatic controls if any To adjust an electronic controller for DHW pls note enclosed instructions for electronic controller Scaling of...

Page 12: ...Series DS fully insulated 7 3 Disposal Disposal This product should be dismantled and its components sorted if possible in various groups before recycling or disposal Always follow the local disposal...

Page 13: ...Installation Guide Termix Novi 1 Series DS fully insulated LGB38040 DEN GT 13...

Page 14: ...Installation Guide Termix Novi 1 Series DS fully insulated 14 DEN GT LGB38040...

Page 15: ...w products Substations Category 0 without electrical equipment covered by this declaration are in conformity with the following directives standards and other normative documents provided that they ar...

Page 16: ...Installation Guide Termix Novi 1 Series DS fully insulated Produced by Gemina Termix A S 02 2015...

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