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Zpen User’s Guide

Appendix A

Troubleshooting

This appendix describes the most common issues or problems you
may encounter when working with your Zpen and how to resolve
them. It contains the following section:

•

Zpen Operation, page 45, describes problems associated

with the operation of the Zpen and how to solve them.

Summary of Contents for ZPEN -

Page 1: ...Version 2 0...

Page 2: ...aintain them It also presents a simple tutorial for getting started with the Zpen Chapter 3 Using the Pen Ink Editor Viewer Application page 19 describes how to use the Zpen with the Pen Ink Viewer ap...

Page 3: ...de iii Table of Contents Preface ii Table of Contents iii Conventions Used in this Guide vi Chapter 1 1 Introducing the Zpen 1 Overview 2 Zpen 2 Receiver 3 Working with the Zpen 4 Package Contents 5 S...

Page 4: ...ng 10 Step 5 View Your Files on the Computer 12 Maintaining the Zpen 17 Inserting the Zpen s Batteries 17 Inserting the Pen Tip 18 Chapter 3 19 Using the Pen Ink Viewer Application 19 Pen Ink Viewer M...

Page 5: ...Table of Contents Zpen User s Guide v Configuring Device Properties 39 Configuring Receiver Settings 40 Setting the Clock 42 Appendix A 44 Troubleshooting 44 Zpen Operation 45...

Page 6: ...vi Zpen User s Guide Conventions Used in this Guide NOTE This is a note IMPORTANT Important Information TIP This is a tip providing useful suggestions and information...

Page 7: ...pen This chapter introduces the Zpen and describes its basic features and components It contains the following sections Overview page 2 introduces the Zpen and provides an overview of their key compon...

Page 8: ...ing to install special software The system comes with two main components the pen itself and a receiver Zpen Take a moment to familiarize yourself with the various parts of the pen especially the rock...

Page 9: ...Receiver contains a rechargeable battery which automatically charges when connected to a USB connector on your PC IMPORTANT You should charge the Receiver s battery for 16 hours before using the Zpen...

Page 10: ...Receiver is plugged into a USB port Working with the Zpen Zpen features enable you to Write and sketch on any paper Store hundreds of pages of information on the flash memory View and edit pages with...

Page 11: ...g components are included in the package contents Zpen Receiver USB Cable System Requirements The Zpen have the following system requirements Operating system Windows 2000 Windows XP Windows Vista Pro...

Page 12: ...use the Zpen as well as how to maintain it It contains the following sections Getting Started page 7 walks you through a typical example of getting started using the Zpen Maintaining the Zpen page 17...

Page 13: ...y of the Zpen this section presents a typical example of how to get started using it Install the Software Step 1 Step 2 Clip the Receiver to a Sheet of Paper Step 3 Turn On the Receiver Step 4 Familia...

Page 14: ...You can use any paper size letter or legal and either orientation portrait or landscape The Zpen s range is approximately the dimensions of an A4 page The Receiver s default position is on the top mi...

Page 15: ...the page to improve reception quality See Configuration section Step 3 Turn On the Receiver Press on the On off button on the Receiver to turn it on The Pen and Error LEDs light Wait until the Power...

Page 16: ...y to write anywhere As you write with the Zpen the data is stored as you write in a file on the Receiver A new file is started each time you start a new session using the Receiver The Pen indicator LE...

Page 17: ...press the Pause button on the Receiver which gives an additional 10 minutes to the Receiver before it enters Standby mode This conserves the battery for longer use TIP To draw straight lines keep the...

Page 18: ...plug in the Receiver to a USB port on any computer to view your files such as at the library All required software is already installed on the Receiver The Pen Ink Viewer application provides simple...

Page 19: ...ng Files Using Pen Ink Viewer Connect the Receiver to any free USB slot on a computer The Receiver is automatically recognized as a mass storage device once it is connected and displays the following...

Page 20: ...Zpen User s Guide 14 Select the Launch Pen Ink Viewer option in the list and click OK This action opens the Pen Ink Viewer application in which you can view eli files...

Page 21: ...uide 15 To open one of your files click the Open icon in the Pen Ink Viewer main window and then navigate in the window that opens to the My Notes folder on the USB Flash Drive Then select the relevan...

Page 22: ...pen User s Guide 16 Your file is automatically displayed in the Pen Ink Viewer main window See Chapter 3 Using the Pen Ink Viewer Application page 21 for more details about how to use this application...

Page 23: ...he Zpen comes complete with two regular v393 watch batteries The batteries must be inserted in the pen before you can use it To insert the Zpen batteries 1 Unscrew the top of the pen 2 Insert the batt...

Page 24: ...i ballpoint tip for writing NOTES If the ink supply runs out you can replace the pen tip with any standard writing tip You can purchase extra refills from the pen s vendor To replace the pen tip 1 Pul...

Page 25: ...during class using the Zpen and Receiver and then plug in the Receiver to a USB port on any computer to view your files such as at the library All required software is already installed on the Receive...

Page 26: ...User s Guide 20 Emailing page 34 describes the multiple options available for emailing Pen Ink Viewer information Rotating the Ink page 37 describes how to rotate the text and drawings within a docum...

Page 27: ...Main Window The Pen Ink Viewer main window shown below is comprised of several areas including the Menu bar see page 22 Toolbars see page 24 Pages pane see page 26 Writing area see page 26 Menu bar T...

Page 28: ...a eli document Close Closes the document currently open Save As Html Saves the current document as an HTML file Email as Pictures Emails the current document as one or more JPEG images Print Prints th...

Page 29: ...following options Zoom Resizes the view to the specified percentage Grid Adds grid lines to the document Margin Adds a margin guide to the document Toolbars Enables you to show hide the application s...

Page 30: ...he toolbars Toolbars include the File toolbar below Edit toolbar page 24 Pages toolbar page 24 Zoom toolbar see page 25 NOTE You can hide show a toolbar by selecting View Toolbars and then selecting t...

Page 31: ...ains the following icons Icon Name Shortcut Function Previous Page Page Up Moves to the previous page Next Page Page Down Moves to the next page Zoom Toolbar The Zoom toolbar contains the following ic...

Page 32: ...the file and to display thumbnails for each page Writing Area The Writing Area displays the contents of your written page You can add or remove grid lines and a margin guide to this area to meet your...

Page 33: ...grid 1 In the menu bar select View Grid 2 Select the required grid setting You can select from the following options None the default No grid lines are displayed Legal Displays only a horizontal grid...

Page 34: ...elect View Margin 2 Select the required margin setting You can select from the following options None the default No margin guide is displayed Left Displays a margin guide on the left margin of the pa...

Page 35: ...follow Moving from page to page within a document There are two ways to jump from one page to another within a document Previous Page and Next Page buttons Use these buttons in the toolbar to jump to...

Page 36: ...ow You must open a document within the application to view its contents To open a document 1 Click the Open button in the toolbar or select File Open in the menu bar The Open window opens 2 Browse to...

Page 37: ...separate JPEG image files for each page in the document Save Current Page To Picture This option only saves the current page as an image file either JPEG or BMP If you have a multi page document and...

Page 38: ...type field select the file type for the file You can select one of the following options JPEG Image File Saves the file as a JPEG image jpg This is the default BMP Image File Saves the file as a bitm...

Page 39: ...es window which is accessed by selecting Tools Preferences in the menu bar Before printing a landscape page be sure to change the page orientation in the Print window To modify the print quality 1 Sel...

Page 40: ...documents using the following methods Email as Pictures Emailing in this manner emails the entire document as one or more JPEG image files Each Pen Ink Viewer document page is automatically attached...

Page 41: ...in the menu bar This automatically opens an email window from your default email program Each Pen Ink Viewer document page is automatically attached as a separate JPEG image 2 Select or enter the int...

Page 42: ...an email window from your default email program The current Pen Ink Viewer document page is automatically attached as a JPEG image 2 Select or enter the intended recipients You can add a subject and m...

Page 43: ...in the current document For example the figures below show a page s original content text only in this case and that same text after rotating it 45 degrees Original Text Text After Rotating 45 NOTES...

Page 44: ...ees for rotating the drawings text 3 In the Page Range area select one of the following radio buttons All Rotates the drawings text in all pages of the document Current Page Rotates drawings text only...

Page 45: ...ol various aspects of its operation It contains the following sections Configuring Receiver Settings page 40 describes how to modify the Receiver s positioning setting Setting the Clock page 42 descri...

Page 46: ...onfigured such that the Receiver is clipped to the top of an A4 page The area on the right side of the window shows the Receiver s current positioning You can change this configuration by clicking one...

Page 47: ...ached to the right side of the page The Set Receiver Position window contains the following buttons at the bottom of the window OK Accepts your changes and closes the Set Receiver Position window Canc...

Page 48: ...to save your settings Setting the Clock The Zpen provides a timestamp feature that enables you to readily see when you saved a file that you wrote using the Zpen The Receiver contains a clock which is...

Page 49: ...date and time dropdown list select the time zone for the clock on the Receiver and click Set Clock The Device Properties window opens 4 Click OK to close the window The Zpen Properties window is redi...

Page 50: ...dix describes the most common issues or problems you may encounter when working with your Zpen and how to resolve them It contains the following section Zpen Operation page 45 describes problems assoc...

Page 51: ...with your fingers curled around it in such a way that it blocks the line of sight then the Receiver cannot detect the Zpen Loud noises can also affect reception How do I replace the Zpen s batteries...

Page 52: ...ns may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference...

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