TROUBLESHOOTING
Occasionally you may encounter some problems that are of a minor nature, and a service call may not be
necessary. Use this troubleshooting guide to identify possible problems you may be experiencing. If the unit
continues to operate improperly, call your local Danby service depot or
1-800-26-
(1-800-263-2629)
PROBLEM
POSSIBLE CAUSE
SOLUTION
• Unit does not start when
pressing power button.
• Room temperature is higher than the
set temperature (heating mode).
• Room temperature is lower than the
set temperature (cooling mode).
• Reset the temperature.
• Reset the temperature.
• The room is not cool
enough.
• Windows/doors in room are open.
• There are heat sources nearby.
• Exhaust air duct is not connected or is
blocked.
• Temperature setting too high.
• Air filter blocked by dust.
• Close all windows/doors.
• Remove heat source if possible
• Connect the duct and make sure it
can function properly.
• Decrease the set temperature.
• Clean the air filter.
• Power shuts off during
heating mode.
• The automatic over heat protection
function. When the temp. at the air
outlet exceeds 70°C (158°F) the unit
will stop.
• Switch on again after the unit has
cooled down.
• Nose or vibrations
• The floor is not level, or the unit is on
an incline.
• Place the unit on a flat, level
surface.
• Gurgling sound
• The sound comes from the flowing of
refrigerant inside the air conditioner.
• This is normal.
• Compressor does not work
and the display window is
showing “P1”.
• The bottom pan is full.
• Remove the bottom drain plug and
drain the water out.
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Summary of Contents for Premiere DPA120DHB1GP
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