Troubleshooting
Occasionally, a minor problem may arise, and a service call may not be necessary- use this troubleshooting guide for
a possible solution. If the unit continues to operate improperly, call an authorized service depot or
Danby’s Toll Free
Number
for assistance.
Tel: 1-800-26- (1-800-263-2629)
PROBLEM
POSSIBLE CAUSE
SOLUTION
Unit does not work
•
Power is out
•
The plug is not plugged in prop-
erly
•
The full-tank indicator is ON; tank
is full
•
Current leaking or pressing test
button on LCDI plug
•
Wait for power to return
•
Plug in properly
•
Remove drain water from the
drain tank
•
Press the reset button after re-
solving the problem
Compressor suddenly
stops during operation
•
Indoor set temperature has been
reached
•
The preset time is up
•
The full-tank indicator is ON; tank
is full
•
Reset the temperature level
•
Reset the timer
•
Remove drain water from the
drain tank
Unit runs intermittently
• Malfunction
•
Surrounding temperature is too
high/low
•
Exhaust duct hose is blocked
•
Contact your dealer
•
This is normal
•
Check the duct hose
Unit functions but the
room is not cooled
•
Window or door is open in room
•
There is a heat source or too
many people in the room
•
Air intake grill is clogged
•
Filter is too dirty
•
Temperature setting is too high
•
Close all windows/doors
•
Move any heat sources from
room
•
Clean air intake grill
•
Replace or clean the
fi
lter
•
Lower temp. setting
Condensed water spills
out when moving the unit
•
The tank is nearly full
•
Remove drain plug on rear bot-
tom and drain out water
16
Error Indicator Codes:
E5 - Surge protection: Disconnect the power, after 10 minutes turn the unit back on. If the warning still appears, please
contact a service provider.
H8 - Water tank is full: Drain water from the tank. If the warning still appears, please contact a service provider.
F1 - Malfunction of ambient temperature sensor: Please contact a service provider.
F2 - Evaporator sensor malfunction: Please contact a service provider.
F0 - Refrigerant leak or system blockage: Reset the unit by unplugging it for 30 minutes and then plugging it back in. If
the warning still appears, please contact a service provider.
H3 or E8 - Overload protection / malfunction: Check if the unit is operating under high temperature conditions. If the
ambient temperature is too high, turn the unit off until the ambient temperature drops below 35°C (95°F). Check to see
if something is obstructing air
fl
ow around the unit, if so, remove it. If the warning still appears, please contact a service
provider.
F4 - Condenser sensor is malfunctioning: Please contact a service provider.
