PROBLEM
POSSIBLE CAUSE
No power
• A fuse may be blown or the circuit breaker tripped
• Plug not fully inserted into the wall outlet
Arcing or sparking during operation
• Metallic items were left in the appliance during operation
• The appliance is being operated while empty
• Spilled food has built up inside the appliance or on the
mica sheet
Unevenly cooked food
• Food was not completely defrosted before cooking
• Cooking time or power level were insuffi cient
• Food was not turned or stirred during cooking
Overcooked food
• The power level or cooking time were too high
Undercooked food
• Food was not completely defrosted before cooking
• Cooking time or power level were insuffi cient
• Food was not turned or stirred during cooking
• Ventilation openings are blocked
Poor Defrosting
• Defrosting time or power level were insuffi cient
• Food was not turned or stirred during defrosting
Danby Consumer Care: 1-800-263-2629
Hours of operation:
Monday to Thursday 8:30 am - 6:00 pm Eastern Standard Time
Friday 8:30 am - 4:00 pm Eastern Standard Time
Information in this manual is subject to change without notice.
TROUBLESHOOTING
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