Troubleshooting
Problem
Possible Cause
Solution
Dishwasher
doesn’t run
•
Fuse blown or circuit breaker has tripped
•
Power supply is not turned on
•
Water pressure is low
•
Replace fuse or reset circuit breaker
•
Make sure dishwasher is turned on and door is
closed. Plug in cord securely
•
Check that water supply is connected and the
water is turned on
Drain pump
doesn’t stop
• Overfl ow
•
The system is designed to detect an overfl ow.
When it does, it shuts off the circulation pump
and turns on the drain pump
Noise
•
Some audible sounds are normal
•
Utensils are not secure in basket / some-
thing small has dropped into the basket
• Motor
hums
•
Sounds from soft food shredding action and
detergent cup opening
•
Ensure everything is secured in the dishwash-
er
•
If you do not use often, dishwasher may hum,
remember to fi ll and pump out the appliance
every week to keep the seal moist
Suds in the tub
• Improper
detergent
•
Spilled rinse agent
•
Use only dishwasher detergent to avoid suds.
If suds are present, open the door and let suds
evaporate
•
Always wipe rinse agent spills immediately
Dishes are not dry
•
Rinse agent dispenser is empty
•
Make sure that the rinse agent dispenser is
fi lled
Dishes and fl at-
ware are not clean
(spots / fi lming)
•
Improper program selected / run
•
Improper rack loading
•
Extremely hard water
•
Select a stronger program
•
Make sure that the detergent dispenser and
spray arms are not blocked by large dishware
•
Remove all metal utensils from dishwasher,
see “Removing Hard Water Spots from Dishes”
section
Detergent left in
dispenser cups
•
Dishes blocking the detergent cups
•
Re-load the dishes properly
Water standing in
the bottom of the
tub
•
This is normal
•
A small amount of clean water around the out-
let at the back of the tub keeps the water seal
lubricated
Water doesn’t
pump out of the
tub
•
The drain is clogged
•
Make sure the kitchen sink is draining well. If
the dishwasher drains into a disposer, run it
clear
Dishwasher leaks
/ steams
• Overfi lled dispenser or rinse aid spills
•
Dishwasher isn’t level
•
Steam is normal
•
Be careful not to overfi ll the rinse aid dispense.
Spilled rinse aid can cause over sudsing and
lead to overfl owing. Wipe away any spills with
a damp cloth
•
Make sure the dishwasher is level
•
Steam coming through the vent by the door
latch is normal during drying and water drain-
ing
Occasionally a problem may arise that is minor in nature and a service call may not be necessary. Use this troubleshoot-
ing guide for a possible solution. If the unit continues to operate improperly, call an authorized service depot or Danby’s
toll free
number for assistance.
1-800-26-DANBY
(1-800-263-2629)
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