Danalogic Ambio, User Manual

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21 Troubleshooting guide
SYMPTOM CAUSE POSSIBLE REMEDY
Feedback,
“whistling”
Is your earmould or dome inserted correctly? Put it in again.
Is the volume very loud? Reduce it.
Is the plastic tube or the earmould clogged or broken? Replace or visit your hearing care professional.
Are you holding an object (e.g. a hat, a telephone
receiver) close to a hearing aid?
Move your hand away to create more space between the hearing aid
and the object.
Is your ear full of wax? Visit your physician.
No sound
Is the hearing aid turned on? Switch it on.
Is the hearing aid in telecoil mode? Switch to the microphone program.
Is there a battery in the hearing aid? Insert a new battery.
Is the battery still good? Insert a new battery.
Is the plastic tube or the earmould clogged or broken? Clean it or replace with a new one.
Is your ear full of wax? Visit your hearing care professional.
Sound is distorted,
spluttering or weak?
Is the battery dead? Replace it with a new one.
Is the battery dirty? Clean it or replace it with a new one.
Is the battery old? Replace it with a new one.
Is the plastic tube or the earmould clogged or broken? Visit your hearing care professional.
Did your hearing aid get moist? Use a desiccant.
Battery drains very
quickly
Did you leave your hearing aid switched on for long
periods of time?
Always switch off your hearing aid when you are not using them, e.g.
during the night.
Is the battery old? Check the date on the battery packaging.