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V3-BTZE 

 

 

 

Danalock V3-BTZE, Technical Manual v.1.0, January 2017 

  Page 13 

Troubleshooting 

Various error situations are listed below along with some possible solutions. 

 

Error  

Error description 

Possible solutions 

Grey key in 
keychain 

The key in the 
keychain turns grey 
when the lock is 
unreachable 

1.  Remove the App from the background or close it entirely 
2.  Turn off Bluetooth on the phone 
3.  Turn on Bluetooth on the phone 
4.  Restart the App 

Lock cannot be 
added to the 
gateway 

The lock cannot be 
added to the gateway 

1.  Exclude the lock from the gateway 
2.  Re-include the lock to the gateway 

Auto unlock 
stopped working 

Auto unlock stopped 
working because other 
devices have been 
paired 

1.  Turn off Bluetooth on the phone 
2.  Turn on Bluetooth on the phone 

 

Notice

 that you might experience interference from other 

Bluetooth devices. Apple products will typically be ranked 
higher than other Bluetooth devices.

 

Electro mechanical lock classification 

The V3-BTZE is categorized as an electro mechanical lock for operation on the inside of a 
door instead of a pure mechanical wring. The lock incorporates an electromechanically 
operated motor for opening and closing the door based on either a finger press (from the 
inside) or a secure locking/unlocking command transmitted over a radio communication 
interface. 
 
The V3-BTZE is designed for installation and use to the following electro mechanical lock 
classification standard EN 14846. (N/A is Not Applicable for V3-BTZE as these 
classifications are dependent of the actual door and striking plate where V3-BTZE is 
mounted): 

 

 

 

Listed from left to right (Category of use, Durability, door mass and closing force, 
Suitability for use on fire/smoke doors, Safety, Corrosion Resistance, Security, Security 

– 

electrical function, Security 

– electrical manipulation). 

 
 
 

 

Summary of Contents for V3-BTZE

Page 1: ...V3 BTZE Danalock V3 BTZE Technical Manual v 1 0 January 2017 Page 1 V3 BTZE Technical Manual Version 1 0 January 2017...

Page 2: ...elivered standard content 10 Installing the unit 11 Practical installation advice 11 Functionality check 12 LED signals 12 Electro mechanical lock classification 13 Product family 14 Accessories 14 Wa...

Page 3: ...y control after sales service whose agreement is mandatory prior to any replacement Any shipping costs are at the Customer s expense The warranty does not apply to visible defects Also excluded are de...

Page 4: ...PRODUCT TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW IN NO EVENT SHALL POLY CONTROL OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES WHATSOEVER UNDER ANY C...

Page 5: ...site links to the My Danalock site from Poly Control ApS and it is found at my danalock com V3 BTZE devices can be integrated to the My Danalock site Safety first Simple Guidelines Please follow thes...

Page 6: ...doors or internal residential doors EN 14846 category of use classification grade 0 Durability door mass and closing force and security Physical attack The type of door i e mass and closing force dur...

Page 7: ...anufacturers Association recommends that a minimum separation of six 6 inches be maintained between a handheld wireless phone and a pacemaker to avoid potential interference with the pacemaker The fol...

Page 8: ...GNED TO BE WORN ON A PERSON S BODY AS SUCH BODY WORN TEST POSITIONS FOR THE V3 BTZE UNIT ARE NOT REQUIRED BY EITHER THE IEC 62311 FOR BLUETOOTH LE Z WAVE BANDS OR IEEE ICNIRP REQUIREMENTS FOR BLUETOOT...

Page 9: ...bile Internet browsers you use and information about the way you use the Application Data retention policy managing your information We will retain User Provided data for as long as you use the Applic...

Page 10: ...bining and disclosing information all of which activities will take place in Scandinavia Europe Middle East Asia and United States Contact us If you have any questions regarding privacy while using th...

Page 11: ...ng the unit Practical installation advice Please follow the installation guide carefully It is available on the danalock site that is found at https guide danalock com Be aware that multiple installat...

Page 12: ...V3 BTZE Danalock V3 BTZE Technical Manual v 1 0 January 2017 Page 12 Functionality check LED signals The V3 serie is fitted with a LED that has the following status indications LED...

Page 13: ...ence from other Bluetooth devices Apple products will typically be ranked higher than other Bluetooth devices Electro mechanical lock classification The V3 BTZE is categorized as an electro mechanical...

Page 14: ...le for the V3 series Description Bluetooth Wi Fi Wireless Keypad X KeyFob one click access without a smartphone X Bridge remote operate the lock X X Warranty Poly Control ApS products are covered by a...

Page 15: ...the technical support when they receive the following information about the unit 1 MAC address or alias of the lock 2 Username used when registering installing the lock 3 Username used when getting t...

Page 16: ...tegrated antennas and battery Connections Operational voltage supply voltage 4 x 3V DC 12V DC Standby time on the battery 350 days for V3 BTZE models Temperature range In active running mode 20 C to 4...

Page 17: ...ect to the EMC requirements safety and radio spectrum matters The V3 BTZE complies with the essential requirements of the 2011 65 EC directive on the restriction of the use of certain hazardous substa...

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