«CamName» User’s Manual
27
DALSA Corp.
03-32-00253-13
4.3 Product Support
If the troubleshooting flowchart (Figure 9) indicates a problem with your camera, collect
the following data about your application and situation and call DALSA Product
Support.
Note:
You may also want to photocopy this page to fax to DALSA.
Customer name
Organization name
Customer phone number
fax
number
Complete Product Model Number
(e.g. CL-P1-1024W-ECE1)
Complete Serial Number
Your DALSA Agent or Dealer
Acquisition System hardware
(framegrabber, host computer, light
sources, etc.)
Acquisition System software
(version, OS, etc.)
Power supplies and current draw
Data rate used
Control signals used in your
application, and their frequency or
state
(if applicable)
□
EXSYNC
□
BIN
□
MCLK Other
_______
□
PRIN
Detailed description of problem
encountered.
please attach description with as
much detail as appropriate
With this information ready, call your local DALSA representative. They may direct you
to DALSA Technical Sales Support:
Voice:
Fax:
North America
519-886-6000
519-886-8023
Europe
+49-8142-46770
+49-8142-467746
Asia
519-886-6000
519-886-8023
Summary of Contents for PIRANHA CL-P1
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