Xtium2-CXP PX8 User's Manual
Appendix B: Troubleshooting Problems
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115
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Firmware update error: There was an error during the Xtium2-CXP PX8 firmware update
procedure. The user usually can easily correct this. Follow the instructions Recovering from a
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Installation went well but the board does not work or stopped working. Review these steps
described in Symptoms: CamExpert Detects no Boards.
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Using Windows 10/11 Fast Startup option: When adding, removing, or moving boards
while the PC is shutdown with the Windows Fast Startup option activated, it is possible that the
boards are not mapped properly on the next reboot of the computer. The driver will detect such
a situation and the Device Manager launched at startup will display a message indicating that a
normal reboot is required.
Possible Functional Problems
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Driver Information: Use the Teledyne DALSA device manager program to view information
about the installed Xtium2-CXP PX8 board and driver. See Driver Information via the Device
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On-Board Image Memory Requirements: The Xtium2-CXP PX8 on-board memory can
provide two frame buffers large enough for most imaging situations. See On-board Image
Memory Requirements for Acquisitions for details on the on board memory and possible
limitations.
Sometimes the problem symptoms are not the result of an installation issue but due to other
system issues. Review the sections described below for solutions to various Xtium2-CXP PX8
functional problems.
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Symptoms: Xtium2-CXP PX8 Does Not Grab
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